Ben's Bikes Introduce
Welcome, fellow Arizonans, to an in-depth look at a true gem in our local cycling scene: Ben's Bikes. For anyone passionate about cycling, whether you're a seasoned enthusiast tackling our challenging desert trails or a casual rider enjoying a leisurely cruise through our beautiful landscapes, having a reliable and knowledgeable bicycle store nearby is absolutely essential. Ben's Bikes stands out as a community cornerstone, providing not just bicycles and gear, but also unparalleled service and expertise that truly supports the local cycling culture here in Arizona. This article aims to provide a comprehensive overview of Ben's Bikes, highlighting why it has become a go-to destination for so many riders across the Tucson area and beyond.
Ben's Bikes is more than just a retail establishment; it's a hub for cyclists of all levels. From the moment you step through their doors, you'll find a welcoming environment staffed by individuals who share your passion for two wheels. They understand the unique demands and joys of cycling in Arizona, from the intense heat of summer rides to the rugged terrain of our local mountain bike trails. This understanding translates into personalized recommendations, expert advice, and a genuine commitment to ensuring every customer finds exactly what they need to enhance their riding experience. Whether you're looking to purchase your first bike, upgrade your current one, or simply need a quick repair, Ben's Bikes offers a comprehensive solution right here in our community.
Located conveniently at 7431 S Houghton Rd Suite #100, Tucson, AZ 85747, USA, Ben's Bikes is easily accessible for residents across the greater Tucson area and even for those visiting from other parts of Arizona. Its position allows for relatively straightforward access from various major routes, making it a practical stop whether you're heading out for a ride or returning home. The location on Houghton Road places it within reach of popular cycling routes and trailheads, which is a significant advantage for cyclists who often plan their rides around convenient access to services. Parking is typically ample, ensuring a hassle-free visit for those transporting bikes by car. This prime location underscores Ben's Bikes' commitment to serving the local Arizona cycling community effectively and efficiently.
For Arizonans who prioritize convenience and local support, knowing where to find a reliable bike shop is key. Ben's Bikes' address is not just a point on a map; it represents a commitment to being an accessible and integral part of the cycling infrastructure in our state. Whether you live in the immediate vicinity of Houghton Road or are coming from further afield within Tucson, the journey to Ben's Bikes is a worthwhile one, given the breadth and quality of services they provide. The shop's presence in this part of Tucson makes it a natural stop for pre-ride checks, post-ride repairs, or simply to browse the latest cycling innovations.
When it comes to services, Ben's Bikes offers a comprehensive array designed to meet every cyclist's needs. Their commitment to customer satisfaction is evident in the breadth and quality of their offerings:
- New Bicycle Sales: They stock a wide variety of bicycles from leading brands, catering to all disciplines including road, mountain, gravel, hybrid, and electric bikes. Their knowledgeable staff assist customers in selecting the perfect bike based on their riding style, experience level, and budget.
- Bicycle Repairs and Maintenance: From minor adjustments to major overhauls, their skilled technicians are equipped to handle all types of bike repairs. This includes tire changes, brake adjustments, gear tuning, chain replacements, wheel truing, and suspension servicing. They are known for their efficiency and attention to detail.
- Professional Bike Fittings: As highlighted by customer reviews, Ben's Bikes offers highly recommended professional bike fitting services. These fittings are crucial for optimizing comfort, efficiency, and injury prevention, tailored to each rider's unique physiology and riding goals. Frank Kaiser, specifically mentioned in testimonials, is lauded for his detailed and knowledgeable approach.
- Accessory and Apparel Sales: The store carries a comprehensive range of cycling accessories, including helmets, lights, locks, pumps, water bottles, and cycling computers. They also offer a selection of cycling apparel such as jerseys, shorts, gloves, and shoes, ensuring riders are well-equipped for their adventures.
- Component Upgrades and Installations: For riders looking to enhance their bike's performance, Ben's Bikes provides component upgrade services, including drivetrain upgrades, wheelset installations, and suspension fork replacements.
- Expert Advice and Consultations: Beyond sales and service, the staff at Ben's Bikes are always ready to offer expert advice on routes, maintenance tips, and general cycling wisdom, fostering a supportive community environment.
Ben's Bikes distinguishes itself through several key features and highlights that resonate strongly with the Arizona cycling community:
- Exceptional Customer Service: Repeatedly praised in customer testimonials, the staff at Ben's Bikes goes above and beyond. One compelling story recounts Ben himself stopping to help a stranded cyclist, demonstrating a level of care and community spirit rarely seen. This genuine willingness to assist highlights their dedication to the local riding community.
- Expertise and Knowledge: The team, including individuals like Frank Kaiser for bike fittings, is consistently described as highly knowledgeable and experienced. This expertise ensures that customers receive accurate information and effective solutions, whether for a complex repair or a nuanced bike fitting.
- Fair and Transparent Pricing: Customers frequently commend Ben's Bikes for their fair pricing and transparency, explicitly stating that they "never price gouge." This builds trust and encourages repeat business, as riders know they are receiving honest value for their money.
- Commitment to Quality Repairs: The shop has a strong reputation for performing multiple repairs on various bikes with consistent quality and care. This reliability means that once you trust your bike to Ben's Bikes, you can expect excellent results.
- Community Involvement: While not explicitly stated, the anecdote of Ben assisting a stranded cyclist strongly suggests a deep commitment to the local cycling community, going beyond just business transactions. This ethos fosters loyalty and a sense of belonging among local riders.
- Comprehensive Range of Products: Their ability to cater to diverse cycling needs, from new bike sales to specialized fittings and a wide array of accessories, makes them a one-stop shop for many Arizonan cyclists.
For any inquiries, service appointments, or to simply connect with the team at Ben's Bikes, here is their essential contact information:
Address: 7431 S Houghton Rd Suite #100, Tucson, AZ 85747, USA
Phone: (520) 574-2453
In conclusion, for anyone in Arizona, particularly within the Tucson region, Ben's Bikes represents an ideal choice for all your cycling needs. The collective experiences of numerous local riders consistently point to a business built on integrity, expertise, and a genuine passion for cycling. Their commitment to fair pricing and exceptional customer service ensures that you receive the best value and support for your investment. The staff's profound knowledge, exemplified by detailed bike fittings and reliable repairs, guarantees that your bicycle is in capable hands, allowing you to ride with confidence and comfort across our beautiful state.
Ben's Bikes isn't just a place to buy a bike or get a repair; it's a vital part of the Arizona cycling fabric. Their readiness to go the extra mile, as demonstrated by acts of kindness like assisting stranded cyclists, fosters a strong sense of community and trust. For locals, this means having a reliable partner right around the corner who truly understands the unique challenges and joys of cycling in our desert environment. Whether you're preparing for a long-distance ride through the Arizona landscape, hitting the mountain bike trails, or simply enjoying a casual ride with family, Ben's Bikes offers the products, services, and support that make it the perfect bicycle store for locals here in Arizona.
Ben's Bikes Details
From the business
- Identifies as veteran-owned
- Small business
Service options
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Gender-neutral restroom
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Ben's Bikes Photos










Ben's Bikes Location
Ben's Bikes
7431 S Houghton Rd Suite #100, Tucson, AZ 85747, USA
Ben's Bikes Reviews
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★ 5★ 4★ 3★ 2★ 1My experience is unrelated to the store itself, although I have shopped there multiple times and received excellent service. However, today I was in Tucson and was riding from Saguaro National Park to Colossal Cave, when my bike sustained a serious slice in its rear tire. Fortunately, it was only a 4-mile walk to my vehicle. More fortunate still was my encounter with Ben's Bikes. Ben drove by in his van, noticed me, turned around, and offered me a ride. I extend my sincere gratitude to Ben for his assistance.
Jan 21, 2025 · Celeste FranciscoHad a bike fitting done with Frank Kaiser and he was amazing, very detailed, I felt very comfortable with him and he was beyond knowledgeable. I would highly recommend him to anyone looking to get fitted. My Husband has had many fittings and he said this is by far the best one he has ever seen.I also want to say that Ben’s Bikes has now done multiple repairs on several of our bikes and they never price gouge, they are also very knowledgeable and care very much about customer service! We won’t go to another bike shop.
May 19, 2025 · Shylaine AbelToday I visited the store to have my wife fitted on her tribike. This was a first time for her in both a fitting and that style bike. We booked our appointment with Frank and can't say enough about making the right decision. He was very thorough, knowledgeable, and easy to work with. He worked with my wife to get her a confident correct fit. I highly recommend Frank and his pricing was very good as well.
May 19, 2025 · Ron AbelBooked a bike fit here with Frank who was super nice. He is really kind and I enjoyed the personal time with him. He's very knowledgeable but he seems a bit confused with fit-based concepts.He was CONVINCED that the frame/bike I specced for my wife was too large for her, which is a size XS SBC 4130 all road. He nicely commented he couldn't ethically fit her, even though her height is above the top range State has on their suggested sizes.Where it went worse is when he learned that the LIV bike he was going to recommend we buy in replacement had a longer reach and lower stack that the All-road Gravel bike.It took me - who was paying to have him fit her, to suggest we replace the bar that had a 20mm reach and go to a shorter stem than the 90mm on the bike. If you're not familiar, gravel bikes use flaired bars with long reach and typically have a very short stem.Personally, the $229 was far too expensive for the advice, direction, and partial fit that Frank applied. He's a super good person and I'm happy to pay whatever they were charging, but I cannot recommend Frank or Ben's bikes for the service we received. Honestly, I felt Frank was there to sell a new bike from Ben's Giant/Liv range instead of actually fit my wife. At the end of it, he did give me a place to start but I don't trust it at all.Please, look elsewhere for a bike fit and if the shop is ran how Frank works, be very skeptical of advice given.Edit 3/13 - I really appreciate Frank's response below. I didn't read it and don't care to; I consider this matter closed after my phone call with Ben today. Good luck to Frank and Ben, I wish them nothing but the best in the future.
Mar 13, 2025 · Joe AdragnaFirst class operation! We were traveling through the Tucson area and needed a specific e-bike rack for our RV. Ben’s ordered it for us for delivery before our arrival (and didn’t even ask for prepayment). Upon arrival, we found the rack had already been assembled by their staff and they promptly installed it for us as well! Totally unexpected, over-the-top service as far as we are concerned! Picked out a new bike lock and a couple of accessories from their well stocked inventory while we were there. Highly recommended Ben’s Bikes if you are in the area.
Jan 25, 2025 · Rick Dobler
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