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Cycling GuiderBike ShopsWashingtonPierce CountyUniversity PlaceBike Shops in Market Place WestTrek Bicycle Tacoma University Place
Trek Bicycle Tacoma University Place ico

Trek Bicycle Tacoma University Place

3550 Market Pl W Suite 102, University Place, WA 98466, USA

4.0
I brought my e-bike in to fix a flat tire, get new break pads, & bleed the breaks. When I got it back the axle was broken, guaranteed it was not broken before I brought it in. The breaks do not feel like they were bled properly, the right side break feels extremely loose. When I got my bike back, I hopped on to ride it and I could feel something wasn’t right, so I get off to see my axle is broken. They did not tell me this when I picked it up. I could have been seriously injured or killed had I not noticed (not that they care about this fact). So I bring my bike back to the shop to see if they can fix it, and they tell me no and it’s not their fault even though it was perfectly fine before I brought it in. And one of the young kids who worked on it was telling me I could still ride it even though the axle is clearly broken.🙄🤦🏾‍♂️😡 To say that I am disappointed and disgusted with these people would be a profound understatement!!! I spent about $115 total just to receive a broken axle, breaks that don’t work, & nonfunctional bike back. Now I have to spend thousands on a new replacement bike, & my bike is how I get to work. I implore you if you are reading this review DO NOT BRING YOUR BIKE TO THIS SHOP!!!! Find a different one in the surrounding area, you’ll be doing your own self a big favor!!!! Trust me, I would not lie, it’s very simple to tell the truth!! - Aros De Humo
Trek Bicycle Tacoma University Place Overview Intro Photos Location Reviews

Trek Bicycle Tacoma University Place Introduce

For residents across the Washington region, especially those in University Place and the broader Tacoma area, finding a reliable and reputable bicycle store is key to enjoying our incredible local cycling opportunities. Trek Bicycle Tacoma University Place stands as a well-known destination for cyclists of all levels, offering a comprehensive range of products and services centered around the globally recognized Trek brand. Whether you're a seasoned rider looking for the latest model, a commuter seeking an efficient e-bike, or simply need expert care for your existing bicycle, this local shop aims to be your go-to resource.

We understand that choosing a bicycle or entrusting your current one for service involves a significant decision. That's why Trek Bicycle Tacoma University Place strives to provide a welcoming environment where customers feel informed and supported. With a focus on the quality and innovation that Trek bikes are known for, coupled with a commitment to local service, the store seeks to connect with the community and support your cycling adventures across Washington's diverse landscapes. While customer experiences can vary, the overall goal is to deliver a positive and helpful interaction, ensuring you find the right bike and keep it running smoothly.

This article is designed to give Washington locals a detailed overview of what Trek Bicycle Tacoma University Place offers. We’ll delve into its convenient location, the various services provided, the distinctive features that may appeal to you, and how to get in touch. Our aim is to provide you with all the necessary information to help you consider this shop for your cycling needs.

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Location and Accessibility

Trek Bicycle Tacoma University Place is conveniently located at 3550 Market Pl W Suite 102, University Place, WA 98466, USA. This accessible address places the store within a vibrant commercial area of University Place, making it easy for residents from Tacoma, Fircrest, Lakewood, and other surrounding communities to visit. Market Place West is a well-trafficked area, ensuring straightforward navigation to the shop.

The store's location offers practical convenience for cyclists. With ample parking typically available, customers can comfortably bring their bikes in for service or spend time exploring the wide selection of bicycles and accessories. Being situated in University Place means easy access from various residential neighborhoods and proximity to local parks and cycling routes, making it a convenient stop for all your bicycle-related needs, whether it's a planned visit or an impromptu stop.

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Services Offered

Trek Bicycle Tacoma University Place offers a variety of services designed to support cyclists, from purchasing new bikes to maintaining and repairing existing ones. Their focus is on providing comprehensive care for all types of bicycles, including specialized services for e-bikes.

  • Bicycle Sales: The shop features the latest products from Trek and Bontrager, offering a wide array of bikes including road bikes, mountain bikes, electric bikes, and city bikes. Staff are available to assist customers in finding the perfect bike that matches their riding style and preferences.

  • E-Bike Sales and Expert Advice: As e-bike specialists, the team provides expert advice and offers free electric bike test rides. They are knowledgeable about various e-bike systems like Bosch, Shimano, TQ, Fazua, and Hydrive, enabling them to assist with sales and answer specific questions about e-bike features.

  • Bike Repair and Maintenance: Trek Bicycle Tacoma University Place offers service and tune-ups for bikes of any brand. They provide comprehensive maintenance packages (Level 1, 2, and 3 tune-ups) that range from basic adjustments and cleaning to full bike disassembly, deep cleaning, and bearing overhauls. They also offer a la carte repairs for minor fixes.

  • E-Bike Service and Firmware Updates: The technicians are trained and certified to work on premier e-bike systems, facilitating service parts, firmware updates, diagnostics reports, and warranty claims for supported brands.

  • Bike Fitting: To ensure optimal comfort and performance, the shop offers professional bike fitting services, helping riders achieve the perfect setup for their body and riding style.

  • Parts and Accessories: A comprehensive selection of bike parts and accessories is available, including tires/tubes, wheels, clothing, helmets, shoes, and car racks, allowing riders to accessorize their ride and perform home maintenance.

  • Free Car Rack Assembly and Installation: For customers purchasing car racks, the shop offers complimentary assembly and installation services.

  • Bike Trade-In Program: Customers can trade in their old Trek bikes through the Red Barn Refresh program to receive in-store credit towards a new purchase.

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Features / Highlights

Trek Bicycle Tacoma University Place offers several features that contribute to its standing as a key bicycle shop in the Washington region, though experiences can vary.

  • Wide Product Selection: As an authorized Trek dealer, the shop provides access to a vast catalog of Trek and Bontrager products, known for their quality and innovation. This includes a diverse range of road, mountain, electric, and city bikes, catering to various cycling interests.

  • E-Bike Specialization: The store's strong focus on electric bikes, including sales and specialized servicing for major e-bike systems, positions it as a go-to resource for the growing e-bike community in the area. Staff are trained to provide specific guidance on e-bike features and maintenance.

  • Comprehensive Service Packages: The availability of tiered tune-up packages (Level 1, 2, 3) means customers can choose the level of service that best suits their bike's needs and their budget, ensuring thorough maintenance from basic adjustments to complete overhauls.

  • Customer Service Focus (Varies): While individual experiences can differ, many customers highlight positive interactions, describing staff as "very friendly and knowledgeable," "patient," and "helpful." Some accounts emphasize that the crew "always taken care of my bike when I needed help" and that they are a "best shop around!"

  • In-Store Perks and Promotions: The shop occasionally offers customer incentives such as free pedals with bike purchases during special events (e.g., "Slasher Halloween") or "freebie stuff to fix small things," which can enhance the customer experience.

  • Local Riding Advice: Staff members are often knowledgeable about local riding conditions and trails, offering advice on mountain biking, bicycle tours, and accessories for commuting, which is valuable for exploring the Washington area.

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Contact Information

To connect with Trek Bicycle Tacoma University Place, please use the following contact details:

Address: 3550 Market Pl W Suite 102, University Place, WA 98466, USA

Phone: (253) 393-2684

Mobile Phone: +1 253-393-2684

The store's phone lines are available during business hours, allowing you to inquire about bike availability, schedule service appointments, or ask for general cycling advice. You are also welcome to visit the physical location in University Place to explore their extensive selection of bikes and accessories in person.

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Conclusion: Why This Place Is Suitable for Locals

For residents across the Washington region, particularly those in University Place and the greater Tacoma area, Trek Bicycle Tacoma University Place serves as a significant local resource for their cycling needs. Its suitability stems from several key factors, providing a mix of product accessibility and service capabilities.

Firstly, as an authorized dealer for Trek, the store offers direct access to a wide range of high-quality bicycles and components, including popular e-bike models. This ensures that locals have convenient access to new bikes, parts, and accessories from a globally recognized brand, catering to various cycling disciplines and preferences. The specialized knowledge in e-bikes is particularly beneficial, as this segment of cycling continues to grow in popularity across Washington.

Secondly, while some customers have expressed significant concerns regarding repair outcomes and communication, other testimonials highlight positive experiences with friendly, knowledgeable, and helpful staff. These positive interactions suggest that for many, the team at Trek Bicycle Tacoma University Place strives to provide attentive service, assisting with purchases and general inquiries. Aspects like free pedals during special events and helpful advice on small fixes contribute to a positive overall impression for many customers.

Ultimately, for those seeking new Trek bicycles or comprehensive service packages for their bikes (including e-bikes) within the University Place area, Trek Bicycle Tacoma University Place offers a convenient and accessible option. While it is always wise for customers to clearly communicate their needs and concerns with any service provider, the store's range of products and commitment to providing various service options make it a relevant choice for many local cyclists in Washington.

Trek Bicycle Tacoma University Place Photos

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Trek Bicycle Tacoma University Place Location

Trek Bicycle Tacoma University Place

3550 Market Pl W Suite 102, University Place, WA 98466, USA

Trek Bicycle Tacoma University Place Reviews

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