Trek Bicycle Corporation

Introduction / Overview

For cyclists throughout California and indeed globally, the name Trek Bicycle Corporation resonates as a powerhouse in the cycling industry. Headquartered in Waterloo, Wisconsin, Trek is a leading manufacturer and distributor of bicycles, cycling products, and electric motorcycles under various renowned brand names, including Trek, Electra Bicycle Company, and Bontrager. The Ontario, California, address for Trek Bicycle Corporation at 5100 Shea Center Dr #7834 is primarily a corporate and logistical hub, serving as a key operational point within their extensive network. While this location may not function as a traditional retail storefront in the same way an independent bike shop does, it plays a vital role in Trek's broader presence in California. It signifies Trek's commitment to the West Coast market, ensuring that Trek bikes and related products are distributed and supported across the region. For local Californian cyclists, understanding this distinction is important. While direct sales and detailed customer service for individual purchases might typically be handled by independently owned Trek retailers or their online platform, this Ontario office is integral to the brand's larger infrastructure that ultimately serves the local cycling community.

Location and Accessibility

Trek Bicycle Corporation is located at 5100 Shea Center Dr #7834, Ontario, CA 91761, USA. Situated in a commercial area of Ontario, this address is part of a larger business park, which is characteristic of corporate and distribution centers. Its location offers relatively easy access from major roadways in the Inland Empire region of Southern California, making it accessible to those in Ontario and surrounding cities such as Rancho Cucamonga, Chino, Fontana, and Riverside. While not a typical walk-in retail store for everyday purchases, its presence here means it is part of the operational backbone that supports Trek's extensive network of independent bicycle shops across North America. For specific product inquiries, purchases, or repairs, local users would generally be directed to an authorized Trek retailer or the official Trek Bikes website, which can help locate nearby dealers and service centers. However, the physical presence of this corporate facility in Ontario underscores Trek's significant footprint in the California market.

Services Offered

As a corporate and distribution hub, the Trek Bicycle Corporation address in Ontario, CA, primarily focuses on the larger-scale operations of the company rather than direct consumer services. Therefore, services typically offered at a retail bicycle store, such as direct sales, immediate repairs, or personalized bike fittings, are generally handled by Trek's network of independently owned bicycle shops and authorized dealers. However, as part of the broader Trek ecosystem, the company as a whole provides:

• Bicycle Manufacturing and Distribution: This location plays a role in the distribution of Trek bicycles, cycling products, and electric motorcycles to authorized dealers across the region.
• Product Lines: Trek produces a wide range of bicycles including road bikes, mountain bikes, hybrid bikes, electric bikes, and kids' bikes, under the Trek, Electra Bicycle Company, and Bontrager brands.
• Customer Service Support: While direct customer service for individual issues might be channeled through their main corporate support channels (phone, website chat), the Ontario office forms part of the logistical network that enables the company to serve its customers.
• Warranty Support: As a manufacturer, Trek provides warranty services for its products, managed through their authorized dealer network.
• Eco-friendly Initiatives: Trek has engaged in initiatives like providing funds to bike shops for recycling old tubes into new products and offering bikes made from more easily recyclable materials like steel.
• Customization Programs: Through their "Project One" program, customers can customize their Trek bike by selecting paint schemes and component mixes, a service managed through their dealer network.

It is important for local users to note that for hands-on service, purchases, or direct sales, they should seek out an authorized Trek Bicycle retail store, which are typically independently owned and operated, rather than visiting this corporate office directly for retail needs.

Features / Highlights

• Major Cycling Brand Presence: Trek Bicycle Corporation is one of the largest and most recognized bicycle manufacturers globally. Its presence in Ontario, CA, solidifies its strategic importance in the Californian market, ensuring product availability and logistical support for retailers throughout the state.
• Extensive Product Portfolio: Trek offers a comprehensive range of bicycles for all riding styles and levels, from high-performance road and mountain bikes to versatile hybrid and electric models. They also offer a wide array of Bontrager components and accessories.
• Innovation and Technology: Trek is known for its commitment to innovation, including advanced materials like OCLV carbon, and design technologies that enhance performance, comfort, and safety in their bikes.
• Global Reach with Local Impact: While a global corporation, Trek's operational presence in Ontario contributes to the flow of products and support to local Californian bike shops, which in turn serve the end consumer.
• Commitment to Sustainability: Trek has demonstrated efforts towards environmental responsibility, including recycling initiatives for old tubes and offering eco-friendly bike options.
• Customization Options (Project One): The ability for customers to customize their dream bike through the Project One program showcases Trek's dedication to personalized cycling experiences, even if facilitated through their dealer network.

It's worth noting that while Trek is a dominant force in the industry, some customer feedback has highlighted concerns regarding online customer service interactions and perceived biases. These instances, though not directly tied to the physical Ontario location, reflect areas where customers have sought improvement in their overall experience with the brand.

Contact Information

Address: 5100 Shea Center Dr #7834, Ontario, CA 91761, USA

Phone: (909) 390-4940

Mobile Phone: +1 909-390-4940

Conclusion: Why this place is suitable for locals

For residents of California, particularly those in the Inland Empire and surrounding areas, the presence of Trek Bicycle Corporation's office in Ontario is a testament to the brand's significant commitment to the region. While this specific address functions primarily as a corporate and logistical hub rather than a traditional retail bicycle store, its role is crucial in ensuring that Trek bikes and associated products are readily available to local consumers through their extensive network of authorized dealers. For locals, this means that the Trek bikes they see in nearby independently owned shops, or purchase online, are supported by a substantial regional infrastructure. The strength of Trek lies in its broad product range—catering to road, mountain, electric, hybrid, and kids' biking—and its continuous innovation in cycling technology. While some individual customer service experiences with the broader corporate entity have drawn criticism, the company's overarching dedication to producing a diverse array of quality bicycles and components, coupled with its global reputation, positions it as a significant entity serving the Californian cycling community. Therefore, for locals seeking access to one of the world's leading bicycle brands and its associated technologies, the Ontario facility, as part of Trek's larger operational footprint, contributes to making Trek bikes and accessories a viable and often preferred option for their cycling adventures across California's diverse landscapes.

Trek Bicycle Corporation

5100 Shea Center Dr #7834, Ontario, CA 91761, USA