Tuckahoe Bike Shop Northfield Introduce
For residents and cycling enthusiasts across New Jersey, particularly in the Atlantic County area, finding a local bicycle shop that can address your cycling needs is often a top priority. Tuckahoe Bike Shop Northfield aims to be a resource for bicycle sales and service within the community of Northfield. As a local establishment, it seeks to provide an accessible option for those looking to purchase a new bicycle or require maintenance and repairs for their existing one.
Operating within the local landscape of bike shops, Tuckahoe Bike Shop Northfield positions itself as a point of contact for riders in the region. The shop's presence in a shopping mall setting suggests a focus on convenience and accessibility for everyday customers. Like any local business, it strives to serve the needs of its community, providing essential services to keep people cycling.
Tuckahoe Bike Shop Northfield is located at London Square Mall, 201 Tilton Rd suite 20, Northfield, NJ 08225, USA. This location within the London Square Mall in Northfield, Atlantic County, New Jersey, offers a degree of accessibility and convenience for shoppers. Tilton Road (Route 563) is a major thoroughfare in the area, providing straightforward access to the mall.
Being situated within a mall typically means ample parking is available, which can be a significant advantage for customers bringing in bicycles for service or picking up new ones. The mall setting also places the bike shop among other retail establishments, allowing for combined errands. Northfield's position in Atlantic County makes the shop reachable for residents from surrounding towns, including Somers Point and other coastal communities that often have active cycling scenes. The ease of access via a main road and the convenience of a mall location contribute to its overall accessibility for the local New Jersey community.
Tuckahoe Bike Shop Northfield, as a local bicycle store, would typically offer a range of services encompassing both sales and repairs to cater to the needs of its clientele. Based on standard bike shop operations, the services generally include:
- Bicycle Sales: Offering a selection of bicycles, likely including various types such as road bikes, mountain bikes, and potentially other categories to suit different riding styles. While specific brands are not provided, bike shops typically carry popular or regional brands.
- Bicycle Repair and Maintenance: Providing services for bike tune-ups, addressing issues with drivetrains (chains, cassettes, derailleurs), brakes (pads, calipers, fluid), wheels (truing, tire/tube replacement), and other general maintenance. This would include diagnosing problems and performing necessary adjustments or part replacements.
- Accessory Sales: Offering a range of bicycle accessories, such as tubes, and potentially other common items like helmets, lights, or pumps, to support cyclists' needs.
- Bike Assembly and Setup: For bikes purchased through them, or potentially for direct-to-consumer bikes, offering assembly and initial setup.
It is important to note that customer experiences with these services can vary. While a bike shop aims to provide comprehensive repair, issues such as incorrect installations, persistent problems after service, or damage during repair have been reported by customers. One detailed review highlighted multiple instances of mechanical failures following a tune-up, including a chain coming apart, derailleur issues, incorrect brake pad installation, and un-reset brake caliper pistons, leading to significant dissatisfaction and safety concerns. This suggests that while services are offered, customers might want to engage in clear communication about expectations and thoroughly inspect their bikes upon pickup.
Tuckahoe Bike Shop Northfield, as a local bicycle store, presents certain characteristics that define its operation within the New Jersey cycling landscape.
- Local Presence in Northfield: Its physical location within the London Square Mall in Northfield makes it an accessible option for residents in Atlantic County, providing a convenient local point for bicycle needs.
- Accessibility within a Mall Setting: The mall location offers the advantage of ample parking and being part of a larger retail complex, potentially combining a visit to the bike shop with other errands.
- Direct Customer Interaction: As a physical store, it allows for in-person consultation for bike sales and direct drop-off/pickup for repairs.
However, it is crucial for potential customers to be aware of the varied customer experiences reported. Some critical feedback highlights concerns regarding:
- Quality of Service and Repair Accuracy: One extensive review described a series of significant mechanical failures and incorrect repairs following a tune-up, including a chain that broke due to improper installation, a misaligned and improperly tightened derailleur, and incorrectly installed brake pads with un-reset pistons. This led to multiple breakdowns and safety concerns.
- Customer Service Demeanor: Another customer reported dealing with a "long-haired man" who was "incredibly dismissive and condescending," insinuating that pre-existing damage was brought in and showing a lack of helpfulness towards patrons, including children. This suggests inconsistencies in the professional and friendly approach expected in customer service.
- Bike Handling During Service: A specific complaint mentioned a brand new $6k bike being "completely filthy when I picked it up, grease and other residue covering top and seat tubes," and cracked paint on the front wheel due to over-torquing during service. This raises concerns about the care taken with customers' property.
- Transparency and Accountability: The refusal to acknowledge initial issues without visual inspection, insistence that visible damage wasn't present when it was, and the refusal to issue a refund for an incorrect part, as mentioned in one review, indicate potential challenges with accountability.
These varied experiences indicate that while the shop offers a local option, customers should approach with a clear understanding of what to expect and consider careful communication regarding service details and outcomes.
For inquiries regarding bicycle sales or service, you can reach Tuckahoe Bike Shop Northfield using the following contact details:
Address: London Square Mall, 201 Tilton Rd suite 20, Northfield, NJ 08225, USA
Phone: (609) 421-0347
Mobile Phone: +1 609-421-0347
For residents of Northfield and the surrounding areas in Atlantic County, New Jersey, Tuckahoe Bike Shop Northfield presents itself as a local option for fulfilling bicycle sales and service needs. Its location within the London Square Mall on a main road offers practical accessibility for customers, with the convenience of ample parking and being part of a larger commercial complex. For those seeking a nearby physical store to browse bicycles or drop off a bike for repair, its presence provides a tangible local point of contact.
However, it is crucial for New Jersey locals to approach this establishment with a comprehensive understanding of past customer experiences. While a local bike shop can be incredibly convenient, the detailed negative reviews highlight potential inconsistencies in service quality, repair accuracy, and customer interaction. Customers should exercise diligence by clearly communicating their needs, requesting detailed explanations of work performed, and carefully inspecting their bicycles upon pick-up. For those who prioritize supporting local businesses and are prepared to engage proactively with the service process, Tuckahoe Bike Shop Northfield remains an accessible local choice. Yet, for significant or complex repairs, or if seeking a very specific customer service experience, exploring other local options and comparing experiences might also be a prudent step for New Jersey cyclists.
Tuckahoe Bike Shop Northfield Photos










Tuckahoe Bike Shop Northfield Location
Tuckahoe Bike Shop Northfield
London Square Mall, 201 Tilton Rd suite 20, Northfield, NJ 08225, USA
Tuckahoe Bike Shop Northfield Reviews
I have thought long and hard about posting the review. I do not like giving bad reviews to businesses. But these guys are just terrible. I brought my bike in for a tune up. That was the last time this summer (the whole summer) that it worked. $365 and one week later (new chain, cassette, and a host of other things) I got bike back. Within 50 miles my drive train suffered a catastrophic failure with the chain coming apart and tearing off the derailluer stranding me. I brought it back in, I told them what happened and without looking at it, the guy said, "that's not what happened". Of course it is what happened and they agreed once they actually looked at it. They said that I needed a new bottom bracket. Waited 2 weeks. I said then that I was surprised that the rear derailleur was not damaged. They insisted it was not. Got the bike back, and in the first 8 miles, the rear detailer tore off stranding me again. They then said the derailleur was damaged (it was not visible damage) and replaced it (actually a decent one). One week later when I got it back, the guy said, "if this does not fix it then I have no idea". As soon as I got it back, the drive train was making noises but I thought it would just break in. Gradually over the next 50 miles, the drive train was increasingly clicking and skipping. So fed up and lacking any confidence in these guys knowing how to fix a bike, I took it to another bike shop. Bottom line, Tuckahoe had put back on the chain that had broken and the pin did not connect through and it had a kink. Extremely dangerous (See picture). It damaged the new cassette. I also found out that the deraulleur was not installed correctly. You need to align it with the wheel. It is simple to do and the misalignment was significant. The derailleur was also improperly tightened. If the chain had failed, I could have been thrown over the handle bars. In my many years of riding (and over 12 years on this bike) I have never had an experience like that. All I can say is that you are forewarned.
Dec 10, 2024 · William EisenstadtI've been intertwined in the bicycle/cycling culture since I was a young kid. Frequently I found myself in and out of the ol' Schwinn shop in Somers Point for the better part of 15+ years. Unfortunately life got in the way, I fell out of cycling, but was lucky enough to dive back in these past few years.Unfortunately, the days of the Schwinn shop have come and gone but Tuckahoe has always been around. I'd never ventured in, nor had I heard much about it, up until recently. Which, after my experience the past week, had been for a very good reason.I took a brand new, $6k Trek Madone in for servicing. Not only was it completely filthy when I picked it up, grease and other residue covering top and seat tubes from where it had been attached to the stand to be service, but the front wheel had been over torqued resulting in the cracked paint pictured below. I'm unsure of the name or title of long-haired man I had the unfortunate pleasure of dealing with that day, and days leading up to the incident -- but he was incredibly dismissive and condescending. Insisting the wheel hadn't been taken off, that they do every thing with the wheels on, and that it couldn't have possibly been over torqued--all amongst other ludicrous claims. He went as far as to insinuate that the damage was there before the bike was brought in. Days leading up to the servicing, I had been in and out of the store looking for various and sundry things, each time this man was there. Completely dismissive toward myself and other patrons within the store on more than one occasion. In one instance, scowling at kids looking to pick up tubes for the blownout ones from their BMX bikes. Condescendingly asking for tire size, not providing much education or any real customer service on more than one instance.I find it incredibly disheartening this level of professionalism, or lack there of, is now cultivated in one of the last remaining cycle shops in our area. When I was first getting into this sport, the education, love for the sport, and kind-hearted shop owners is what kept me heaving that solid wood door open and exploring the glass counter-tops at the Schwinn shop. However those days seem like a thing of the past in light of this most recent experience.Unfortunately I had even more go wrong with the bike, days after picking it up. Without having the opportunity of riding it since I picked it up, I set aside some time yesterday to try and ride. Unbeknownst to me, The front wheel was rubbing intensely on the disc brake. Presumably since I picked it up, but I never checked it. Who would after spending that kind of money on a for a tune. Completely devastated over the ~ $100 I had just spent, not even a week prior for a service on an expensive Aero Bike, I wanted to bring it back to be addressed but was terrified at the thought of any more damage being done. Nor did I want to experience dealing with the aforementioned individual that works there. Long story short, I addressed the issue myself and it turns out the brake pads had been removed and placed back in the caliper backwards. The pistons on the caliper had also never been reset. Your guess is as good as mine exactly what my ~$100 went towards, however I can assure you it will never go back into their pockets.I've consulted with other shops within the area, who have workers and bicycle technicians worlds kinder and more competent than those at Tuckahoe, and they've been incredibly helpful in trying to remedy the damage caused by Tuckahoe. Do yourself a favor, avoid this establishment at all costs -- it's money, time, and piece of mind wasted.
Jun 24, 2023 · Sean RushBought a new Electra Townie. I was greeted as soon as I walked in! Sawyer was the salesman who helped me. What a great employee. He helped with every decision about what bike to buy and why. I was absolutely satisfied. Also met Sawyers father. Such great people and a refreshing purchase from start to finish. I work in the customer service business. They nailed every part about making me feel important. Please give those two employees a bonus!!!!We were so pleased we bought another bike and a bike rack pictured below based on their recommendations!!
Aug 03, 2022 · Scott SillSupport local small business especially when they are awesome. We got a used bike for my son’s birthday and realized it had a flat tire. We showed up on a holiday weekend at closing no less and Scott stopped what he was doing and changed it right away. The staff was amazing and took their time with us and my son was riding right away. Very grateful!!
Sep 04, 2024 · Dave HaganAnother excellent experience at Tuckahoe Bike Shops! Years ago, Al took hooked us up with our Electra 7 Speed Cruisers. Now, back to Tuckahoe to research and learn about e bikes. Bruce and Heaven were knowledgeable in explaining all options and encouraged test rides. Thanks to Al and Jacob finalizing the selection of Velotric Discovery 1 e bike. Pictured is Al making the call to arrange delivery of the Velotric to Ocean City. Great people and service. Thank you, Tuckahoe Bikes!
Sep 25, 2023 · Maria Marinakis
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