The Wheel House Introduce
## Welcome to The Wheel House: Your Go-To Bicycle Destination in New Hampshire
For cycling enthusiasts and casual riders across New Hampshire, finding a reliable, knowledgeable, and community-focused bicycle shop is paramount. Look no further than The Wheel House in Claremont, NH. This isn't just another bike store; it's a hub for genuine passion, expert service, and a true love for the sport, particularly mountain biking. Operated by three dedicated owners – Eli, Matt, and Rob – who not only run the shop but also actively contribute to the local trail community, The Wheel House embodies what a local bike shop should be. From the moment you step inside, you'll feel the difference that comes from a team deeply invested in cycling and committed to providing an exceptional experience for every customer.
Their dedication goes beyond sales and repairs; it extends to fostering a vibrant cycling culture in the region. Imagine a place where the owners are out maintaining trails after a full day’s work in the shop – that’s the level of commitment you’ll find here. This deep-rooted passion translates directly into the quality of service and advice you receive, ensuring you’re not just buying a bike, but gaining a trusted partner in your cycling journey. Whether you’re a seasoned mountain biker seeking the latest gear or a family looking for comfortable cruisers, The Wheel House offers a personalized approach to help you find exactly what you need.
## Location and Accessibility
Strategically situated at 18 Robert Easter Way, Claremont, NH 03743, USA, The Wheel House boasts an accessible location for residents across Claremont and the wider New Hampshire region. Claremont, a charming city nestled in Sullivan County, serves as a convenient central point, making The Wheel House an easy destination for cyclists coming from various surrounding towns and communities. The shop’s proximity to local roadways ensures a straightforward drive, with ample parking typically available, allowing for a hassle-free visit whether you're dropping off a bike for service or Browse for new gear.
One of the significant advantages of The Wheel House's location is its connection to the local riding scene. As customer reviews highlight, visiting the shop before and after riding local trails like Arrowhead is a common and highly recommended experience. This close relationship with the area’s beloved cycling spots reinforces The Wheel House’s status as an integral part of the New Hampshire cycling community, making it a natural meeting point and resource for riders. Its location isn't just a point on a map; it's a strategic choice that enhances the overall cycling experience for local enthusiasts, providing a convenient and welcoming hub for all their biking needs.
## Services Offered
The Wheel House offers a comprehensive range of services designed to meet the diverse needs of the New Hampshire cycling community. Their expertise goes beyond simple sales, ensuring your bicycle is always in peak condition and that you have the knowledge to enjoy your rides safely and effectively. Their dedication to customer satisfaction is evident in every service they provide, from initial setup to ongoing maintenance.
- New Bicycle Sales and Setup: When you purchase a new bike from The Wheel House, you're not just walking out with a boxed product. The team meticulously sets up your new mountain bike, or any other type of bicycle, ensuring every component is perfectly adjusted for optimal performance and safety. As one satisfied customer noted, they show you "how everything works when I picked it up, which was greatly appreciated." This detailed explanation empowers riders to understand their new equipment and hit the trails with confidence.
- Professional Bicycle Repairs and Maintenance: From minor adjustments to major overhauls, The Wheel House is equipped to handle all types of bicycle repairs. Their experienced technicians possess the skills and tools to diagnose issues and perform precise repairs, getting you back on your bike quickly. Whether it’s a tricky derailleur adjustment, brake service, or a complete tune-up, you can trust their expertise.
- Component Upgrades and Installations: Looking to enhance your bike's performance? The Wheel House can assist with selecting and installing new components, from advanced suspension systems for mountain bikes to lighter wheels for road bikes. They provide expert advice on compatible upgrades that will genuinely improve your riding experience.
- Accessory Sales: Beyond bicycles themselves, the shop offers a curated selection of essential cycling accessories. This includes helmets, protective gear, lights, locks, hydration packs, and various tools, all chosen for their quality and utility to enhance your rides.
- Expert Advice and Consultations: The owners, Eli, Matt, and Rob, are a wealth of knowledge. They are always ready to offer valuable advice on trail conditions, riding techniques, bike maintenance tips, and choosing the right gear for your specific needs. This personalized guidance is invaluable for both novice and experienced riders.
- Community Engagement and Trail Support: While not a direct service in the traditional sense, the owners' commitment to maintaining local trails like Arrowhead directly benefits the riding community. This proactive involvement ensures that the places you love to ride are well-maintained, enhancing your overall cycling experience in New Hampshire.
## Features / Highlights
The Wheel House stands out for several key features and highlights that make it a premier bicycle destination in New Hampshire. These aspects collectively contribute to an exceptional customer experience and solidify its reputation within the local cycling community.
- Owner-Operated with Genuine Passion: This is arguably the most significant highlight. The Wheel House is owned and operated by three individuals – Eli, Matt, and Rob – who possess a "genuine love of the sport of mountain biking." This isn't just a business for them; it's a manifestation of their passion. Their hands-on involvement ensures a high level of dedication and personalized service that chain stores simply cannot replicate.
- Deep Mountain Biking Expertise: While catering to various cycling disciplines, their particular strength and passion lie in mountain biking. This specialized knowledge means mountain bikers in New Hampshire can expect highly informed advice, a selection of relevant products, and expert service tailored to the demands of off-road riding.
- Active Community Involvement: The owners go above and beyond by actively maintaining local trails, as highlighted by customer reviews. This dedication to trail upkeep directly benefits the cycling community, demonstrating a commitment that extends far beyond the shop floor. Their involvement fosters a stronger, more vibrant local riding scene.
- Exceptional Customer Service: Repeatedly praised in reviews, the staff – Eli, Matt, and Rob – are described as "awesome," "very helpful, friendly and professional!" This commitment to outstanding customer service ensures a welcoming and supportive environment where every question is answered and every need is met with a smile.
- Thorough New Bike Setup and Explanation: A standout feature is the meticulous process for setting up new mountain bikes (and other bicycles) and the detailed explanation provided to customers on how everything works. This thoughtful approach empowers riders to confidently use their new purchase from day one, reflecting a genuine care for the customer's riding experience.
- Positive Pre and Post-Ride Experience: For those riding local trails like Arrowhead, The Wheel House offers a unique and enjoyable pre and post-ride experience. Being able to visit the shop before hitting the trails and then again afterwards creates a cohesive and supportive cycling outing, reinforcing the shop's role as a community hub.
- Focus on Quality and Performance: Given the owners' passion for riding, there's an inherent focus on providing quality products and services that enhance performance and reliability. Riders can be confident that the bikes, parts, and repairs they receive from The Wheel House are of a high standard.
## Contact Information
Connecting with The Wheel House is straightforward, ensuring you can easily reach out for inquiries, service appointments, or to simply learn more about their offerings.
Address: 18 Robert Easter Way, Claremont, NH 03743, USA
Phone: (603) 542-2453
For convenience, you can also reach them via mobile phone at +1 603-542-2453. It’s always a good idea to call ahead for specific inquiries or to schedule a service, especially during peak seasons, to ensure the best possible experience.
## Conclusion: Why The Wheel House is Suitable for Locals
For anyone in the New Hampshire region, particularly those in and around Claremont, The Wheel House is more than just a bicycle store; it's an indispensable local resource and a cornerstone of the cycling community. Its suitability for locals stems from a unique blend of genuine passion, expert service, and a deep-rooted commitment to fostering the sport right here in our backyard.
First and foremost, the fact that the shop is owned and operated by Eli, Matt, and Rob – three individuals with a "genuine love of the sport of mountain biking" – sets it apart. This isn't a corporate chain; it's a local business run by local riders for local riders. Their dedication extends beyond the cash register, as they are actively involved in maintaining local trails, directly enhancing the riding experience for everyone in the community. This level of personal investment means you're supporting fellow enthusiasts who are actively working to improve the local cycling landscape.
The highly praised customer service is another critical factor. As testimonials confirm, the staff is "very helpful, friendly and professional!" This ensures a welcoming atmosphere where you can feel comfortable asking questions, seeking advice, or getting help with your bike, regardless of your experience level. This personalized, friendly approach builds trust and fosters a strong relationship between the shop and its customers, making it a place you’ll want to return to again and again.
Furthermore, their comprehensive range of services, from meticulous new bike setups that include thorough explanations, to professional repairs and expert advice, ensures that all your cycling needs are met under one roof. They understand the nuances of riding in New Hampshire, offering insights and products that are truly relevant to local conditions and preferences. Whether you're a seasoned mountain biker exploring the challenging trails of the region or a family looking for reliable bikes for weekend rides, The Wheel House has the expertise and inventory to support your adventures.
In essence, The Wheel House embodies the spirit of a true local business: it's community-minded, passionately run, and deeply knowledgeable about its niche. Choosing The Wheel House means supporting a local establishment that not only provides excellent products and services but also actively contributes to the vibrancy and accessibility of cycling in New Hampshire. It's a place where you're treated not just as a customer, but as a fellow member of the riding community. For any New Hampshire resident with a love for two wheels, The Wheel House is undeniably the go-to destination.
The Wheel House Photos










The Wheel House Location
The Wheel House
18 Robert Easter Way, Claremont, NH 03743, USA
The Wheel House Reviews
Man, this is a really cool shop. Three guys owning the shop who have a genuine love of the sport of mountain biking, so much so that they're out there maintaining trails after a full work day in the shop. Eli, Matt and Rob are awesome, and riding Arrowhead and visiting the shop before and after is a super cool experience.
Apr 18, 2025 · Christopher ComptonThey set up my new mountain bike quickly and showed me how everything works when I picked it up, which was greatly appreciated. The staff is very helpful, friendly and professional!
Mar 24, 2025 · Marilla Harris-VincentThe work on my bike was explained thoroughly and my bike was returned looking great, when they told me it would be ready. I'm ready for a great gravel season. Thanks Wheel House!
May 03, 2025 · Nancy Nutile-McMenemy (Photos by Nanci)So, so, so good. Cannot say enough good things about The Wheel House.Everyone there is fully committed to the two wheel lifestyle, regardless to whatever your choice is. Road, gravel, trail, XC, casual, Enduro, park, downhill, E bike, triathlon and all the disciplines in between.I'm 50 years old, brought my old hard tail in and they brought it back to life like magic. I really wanted to get back into the sport and the entire shop pitched in and guided me, helped me to get my next bike.Could not be happier!100% Solid. You cannot go wrong with this shop. Please go there. Now. Why are you still reading this? Go. Go, now. Promise you. You cant do wrong.Rider owned by bike fanatics and they love to get new folks into the sport and to welcome folks like me back into the ride. Very welcoming and helpful atmosphere.
Jul 24, 2023 · Michael MacDonaldThis is a local bike shop that earns your business for years to come. The Friendly, honest, and knowledgeable staff are a joy to work with. I've been a customer for a few years starting off buying kids bikes and moving through full custom bike builds of my own. Each experience has been simply amazing.
Jan 27, 2022 · Dan O'Connor
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