Norm's Ski & Bike Shop

For outdoor enthusiasts in New Hampshire, particularly in the vibrant Monadnock Region, Norm's Ski & Bike Shop in Keene stands as a long-standing institution and a reliable resource for year-round adventure. With a rich history spanning over 50 years, established in 1968 by Norm Sweeney, this dual-purpose shop has evolved to perfectly cater to the diverse recreational needs of the Granite State's residents. Whether you're eagerly anticipating fresh powder on the slopes or craving the thrill of a scenic bike ride, Norm's Ski & Bike Shop is the go-to destination that understands and supports your passion.

More than just a retail space, Norm's Ski & Bike Shop embodies a commitment to expertise, quality products, and exceptional customer service. They pride themselves on fostering a welcoming atmosphere where both seasoned veterans and curious newcomers feel comfortable seeking advice, exploring new gear, or getting their beloved equipment serviced. In a state where outdoor activities are a way of life, having a trusted local business like Norm's that covers both winter and summer sports essentials is an invaluable asset to the New Hampshire community.

Norm's Ski & Bike Shop is conveniently located at 62 Martell Ct, Keene, NH 03431, USA. This accessible location in Keene, a bustling city in Southwestern New Hampshire, makes it a central point for outdoor enthusiasts throughout the region. Keene's position as a hub in the Monadnock area means that the shop is easily reachable from surrounding towns such as Marlborough, Swanzey, Rindge, Peterborough, and even parts of Southern Vermont like Brattleboro.

Martell Court offers straightforward access, ensuring a hassle-free visit whether you're driving in to drop off skis for a tune-up or to test ride a new e-bike. The presence of Norm's Ski & Bike Shop in Keene enhances the local landscape for outdoor activities, providing a convenient and well-stocked resource that minimizes the need for extensive travel to larger, more distant retail centers. This local accessibility is a key factor in its suitability for New Hampshire residents looking for quality gear and service close to home.

• Bicycle Sales: Norm's Ski & Bike Shop boasts a comprehensive selection of bicycles to suit every type of rider and terrain found in New Hampshire. Their inventory includes:

  • Road Bikes: Ideal for cruising scenic routes or pushing performance on paved roads.

  • Gravel Bikes: Perfect for New Hampshire's diverse terrain, offering versatility for both paved and unpaved roads.

  • Mountain Bikes: Including various styles to tackle the state's rugged trails, from cross-country to more aggressive setups.

  • Electric Bikes (E-Bikes): A popular and growing category, providing assisted pedaling for easier commutes, extended rides, or conquering hills with less effort. As one customer noted, they offer test rides in the parking lot to help customers experience e-bikes firsthand without pressure.

  • Kids' Bikes: Ensuring that younger riders have safe and appropriate bicycles to start their cycling journey.

  Their staff is well-versed in helping customers find the perfect fit and style, ensuring a comfortable and enjoyable ride.

• Bicycle Repair and Service: The shop provides high-quality service for all biking needs, ensuring bikes run smoothly and safely. Their offerings include:

  • Regular Tune-Ups: Essential for maintaining performance and preventing issues. This includes comprehensive checks, adjustments, and lubrication.

  • Brake Checks: Ensuring optimal stopping power for safety.

  • Tire Replacements and Flat Fixes: Quick and reliable service for common tire issues.

  • Component Adjustments and Replacements: From gears and chains to more complex parts, their technicians can diagnose and fix a wide range of mechanical problems.

  • Professional Consultation: As highlighted by a customer, they are transparent about needed repairs, confirming what needs to be done on the bike and not "just charge me for random things," ensuring fairness and trust.

• Ski and Snowboard Sales: As a true year-round outdoor shop, Norm's offers a full range of winter sports equipment, including:

  • Skis: Catering to various disciplines, from downhill to cross-country.

  • Snowboards: For enthusiasts looking to hit the slopes.

  • Snowshoes: For winter hiking and exploration.

  • Boots, Bindings, and Poles: All essential accessories for a complete winter setup.

• Ski and Snowboard Service: To keep winter gear in top condition, Norm's provides professional services such as:

  • Waxing: For optimal glide on the snow.

  • Tuning: Edge sharpening and base repairs for improved control and performance.

  • Custom Boot Fitting: To ensure comfort and performance for skiers.

• Accessories Sales: Across both bike and ski seasons, Norm's stocks a wide array of accessories, including helmets, lights, water bottles, cycling clothing, ski apparel, and more, providing everything needed for outdoor adventures.

• Trade-In Programs: They offer a "Bicycle Blue Book Trade-In" program for used bikes, allowing customers to get credit towards a new bike purchase. They also have a "Kids Bike Trade-Up" program, offering up to 50% credit on the next kids' bike, making it easier for families to keep up with growing children's needs.

• Excellent Customer Service: Consistently highlighted in customer reviews, the staff at Norm's Ski & Bike Shop are described as "kind, helpful, quick," and providing "excellent costumer service." They prioritize making customers feel comfortable and well-informed, even if they're not ready to make a purchase immediately.

• Knowledgeable Staff: The team is highly knowledgeable about both bikes and skis, capable of providing detailed recommendations and walking customers through product specifications without pressure. This expertise instills confidence in customers, whether they're buying a new e-bike or getting a repair.

• Reasonable Pricing and Transparency: Customers appreciate that "their prices were very reasonable" and that the shop is transparent about service costs, confirming "what I wanted done on the bike and didn't just charge me for random things." They also offer a slight discount for cash payments.

• Quick Turnaround Times: Efficiency is a key feature, with the shop often completing service work "faster than they originally said." This allows customers to get back to their outdoor activities without long delays.

• No-Pressure Sales Environment: As noted by an e-bike inquirer, customers never feel "pressured to make the purchase today," even when just learning about products. This relaxed approach creates a positive shopping experience and builds trust.

• Year-Round Outdoor Focus: Unlike single-sport shops, Norm's caters to both cycling and skiing/snowboarding, making it a convenient one-stop shop for New Hampshire's seasonal recreational needs. This dual specialization provides a continuous resource for outdoor enthusiasts.

• Long-Standing Local Business: Being established in 1968, Norm's Ski & Bike Shop has a deep history in the community. This longevity speaks to their reliability, consistent quality, and strong connection with generations of local customers.

Norm's Ski & Bike Shop
Address: 62 Martell Ct, Keene, NH 03431, USA
Phone: (603) 352-1404
Mobile Phone: +1 603-352-1404

For residents of Keene and the wider New Hampshire region, Norm's Ski & Bike Shop is an indispensable local gem. Its unique blend of expertise in both cycling and winter sports makes it a convenient, year-round hub for outdoor gear and services. Beyond the extensive product selection and professional repairs, what truly sets Norm's apart is its unwavering commitment to exceptional customer service. The friendly, knowledgeable staff, fair pricing, and efficient turnaround times create an environment where customers feel valued and confident in their choices.

Whether you're looking to embark on a new cycling adventure with an e-bike, get your current bicycle perfectly tuned, or prepare your skis for the next winter season, Norm's Ski & Bike Shop provides a reliable and welcoming experience. Their long history in the community further solidifies their reputation as a trusted local business that understands and supports the active lifestyle of New Hampshire residents. Choosing Norm's means choosing a local partner dedicated to enhancing your outdoor passions, season after season.

Norm's Ski & Bike Shop

62 Martell Ct, Keene, NH 03431, USA