Mill Town Cycles

For passionate cyclists and those just beginning their two-wheeled adventures in Minnesota, finding a bicycle shop that offers more than just products is a true gem. In Faribault, Mill Town Cycles has cultivated a stellar reputation not only for its "great quality" and "great selection" but, more importantly, for its "absolutely stunning customer service." This local establishment has quickly become a standout, earning effusive praise from customers across the nation for its personalized attention, expert advice, and commitment to going above and beyond. Whether you're looking for a new bike, essential gear, or top-notch repair services, Mill Town Cycles aims to be your trusted partner on Minnesota's roads and trails.

Mill Town Cycles is conveniently located at 311 Central Ave N, Faribault, MN 55021, USA. This central address in Faribault makes it highly accessible for residents within the city and from surrounding communities across Minnesota. Central Avenue North is a key artery, ensuring easy navigation to the shop whether you're driving, taking public transport, or cycling directly to their doors. Its location within a local commercial area means it's straightforward to find and integrate a visit into your day. For those in rural areas or smaller towns near Faribault, this local, expert-driven shop provides a vital service without the need to travel to larger metropolitan centers, offering a personalized experience that larger retailers often cannot match.

Mill Town Cycles is dedicated to providing a comprehensive range of services, catering to every aspect of a cyclist's journey, from selecting the perfect bike to ensuring its long-term performance.

• Extensive Bicycle Sales: Mill Town Cycles offers a "great selection of bikes," including various categories such as Mountain Bikes, Hybrid Bikes, Gravel Bikes, and Kids' Bikes. They carry reputable brands like Giant, Norco, Liv, Haro, and Kink, ensuring a diverse inventory to meet the needs of different riders and cycling disciplines in Minnesota.

• Electric Bike Sales: Recognizing the growing popularity of electric-assist bikes, Mill Town Cycles also stocks electric bicycles, providing eco-friendly and efficient options for commuting, recreation, and extending riding range.

• Professional Bike Service & Repair: Their service center is equipped to handle a wide range of repairs and maintenance tasks. This includes various tune-up packages like the "Safety Check" (basic adjustments, lube), "Check Over" (more in-depth, with hub adjustments and wheel truing), "Mill Town Special" (comprehensive cleaning, off-bike wheel true), and "Overhaul" (complete dismantle, ultrasonic cleaning of drivetrain, full lubrication). They also offer common services such as flat repair, brake adjustment, shift adjustment, chain repair/replacement, and boxed bike builds.

• Suspension Services: For mountain bike enthusiasts, they provide specialized suspension services, including fork overhauls and pivot cleaning/inspection, ensuring optimal performance on technical trails.

• Custom Wheel Builds and Spoke Cutting: A notable offering is their ability to perform custom wheel builds and cut spokes to specification, allowing for highly personalized and high-performance wheelsets tailored to individual rider needs.

• Ultrasonic Parts Cleaning: They offer advanced ultrasonic cleaning for drivetrain components (cassette, chain, crank, derailleurs), ensuring a thorough clean that enhances performance and extends component life.

• Parts and Accessories Sales: Customers can find a wide range of cycling parts, accessories, helmets, clothing, and car racks. This ensures that riders can find everything they need to customize their bikes, enhance their safety, and improve their riding experience.

• Free Service Estimates: Mill Town Cycles provides free safety checks and service quotes, ensuring transparency and no-obligation assessments before any work is done.

• Financing Options: Through special financing offers (e.g., via Financeit), they make it easier for customers to purchase new bicycles, making quality cycling more accessible.

• Super Fast and Free Delivery/Returns: Customers rave about their "super fast and FREE delivery," with orders arriving in "literally, just 2 or 3 days." Their "no cost returns" policy, even for customer errors, further underscores their commitment to convenience and customer satisfaction, whether you shop in-store or online.

Mill Town Cycles truly shines due to its exceptional features, which consistently receive high praise from customers and set it apart in the Minnesota cycling landscape.

• Outstanding Customer Service: This is by far the most highlighted feature. Customers describe it as "absolutely stunning," "fantastic," "professional," and "incredible." Travis, in particular, is frequently mentioned for his "very sound advice and recommendations" and for making every transaction positive. This dedicated, personable approach creates a welcoming and trustworthy environment.

• Expert and Knowledgeable Team: The staff, referred to as a "team of experts," are described as "best in the industry," "well trained," and "crazy about cycling." They provide "sound advice" and are praised for being "knowledgeable" and "professional," ensuring customers receive accurate information and the right products for their needs.

• Fast and Free Shipping/Returns: The "super fast and FREE delivery" that arrives in "2 or 3 days" with a "personal note from Travis" is a significant highlight for online customers. The "no cost returns" policy, even for customer errors, demonstrates a truly customer-first approach that builds immense trust and loyalty.

• High-Quality Product Selection: The shop offers "great quality" products and a "great selection of bikes and equipment" from reputable brands. This ensures that customers can find reliable and performance-oriented bicycles and accessories.

• Timely and Reliable Service: While reviews highlight online delivery speed, their commitment to efficient service extends to repairs, with a stated goal to have bikes back to customers within 24-48 hours. This quick turnaround is crucial for keeping riders on their bikes.

• Comprehensive Service Options: From basic tune-ups to advanced suspension overhauls, custom wheel builds, and ultrasonic cleaning, Mill Town Cycles offers a full suite of services that cater to both casual riders and serious enthusiasts with high-end bikes.

• Competitive Pricing: Customers note that their "prices are excellent," suggesting that the high level of service and quality products do not come with an inflated cost, providing great value to the customer.

• Address: 311 Central Ave N, Faribault, MN 55021, USA

• Phone: (507) 384-3080

• Website: While the provided information doesn't list a direct website, a search for "Milltown Cycles" or "Milltown Sports" in Faribault, MN, may lead to their online presence for further details and online ordering.

For Minnesota residents, particularly those in Faribault and the surrounding areas, Mill Town Cycles is not just a bicycle store; it's a shining example of exceptional local business. Its suitability for locals stems from a powerful combination of top-tier products, expert technical services, and, most importantly, unparalleled customer service that makes every interaction a pleasure.

The highly praised team, exemplified by Travis, provides sound advice and a personal touch that transforms the bike-buying or servicing experience from a transaction into a partnership. Knowing that you can rely on "fantastic, professional customer service" and an "expert team" for everything from selecting a new bike to getting a complex repair done quickly and reliably is invaluable. For those looking to order online, the "super fast and FREE delivery" and "no cost returns" policy are a game-changer, demonstrating a company that truly values its customers' convenience and satisfaction.

Mill Town Cycles' commitment to offering quality bikes and comprehensive service, while maintaining competitive prices and a welcoming atmosphere, makes it an ideal destination for any Minnesota cyclist. Whether you're a seasoned rider seeking high-performance gear or a newcomer looking for your first bike, Mill Town Cycles provides the expertise and care that will keep you happily pedaling across Minnesota's beautiful landscapes for years to come.

Mill Town Cycles

311 Central Ave N, Faribault, MN 55021, USA