Ken's Bike Shop

Hello, fellow North Carolina cyclists! If you're seeking a bicycle shop that combines decades of experience with a genuine passion for riding, then Ken's Bike Shop in Winston-Salem is a name you'll want to remember. For countless riders across the Triad, Ken's Bike Shop has been more than just a retail space; it's been a trusted partner for everything from purchasing a first mountain bike to maintaining an entire family's fleet. This article will provide you with a comprehensive overview of what makes Ken's Bike Shop an exceptional choice for cyclists throughout North Carolina, highlighting its convenient location, extensive services, and the unwavering commitment to customer satisfaction that has earned it such a loyal following.

In the heart of Winston-Salem, a city rich with cycling opportunities, Ken's Bike Shop stands as a testament to enduring quality and personalized service. Whether you're a seasoned enthusiast tackling challenging trails, a casual rider enjoying scenic routes, or a family looking for bikes for every member, Ken's offers a welcoming and knowledgeable environment. Their reputation for being "helpful, professional, and knowledgeable" ensures that every visit leaves you feeling confident and well-equipped for your next adventure. From sales to service and everything in between, Ken's Bike Shop is dedicated to fostering the joy of cycling within the North Carolina community.

Ken's Bike Shop is conveniently located at 2750 Reynolda Rd, Winston-Salem, NC 27106, USA. This prime address places the shop along a well-known thoroughfare in Winston-Salem, making it easily accessible for residents throughout the city and surrounding areas in North Carolina's Triad region. Reynolda Road is a significant route, ensuring straightforward navigation whether you are driving with your bike, or even cycling to the shop for a quick accessory pick-up or service drop-off.

The accessibility of Ken's Bike Shop on Reynolda Road means that customers from various neighborhoods, including those in Clemmons, Lewisville, and other nearby communities, can reach the store with ease. Its established presence in this area contributes to its recognition as a local landmark for many. This strategic and convenient location reinforces Ken's Bike Shop's role as a readily available and practical resource for the North Carolina cycling community, making it simple for anyone to access their comprehensive range of products and expert services.

Ken's Bike Shop is a full-service bicycle repair and sales shop committed to providing comprehensive solutions for all your cycling needs. They pride themselves on their skilled mechanics and wide range of offerings, ensuring every bike is handled with expertise.

• Bicycle Sales: Ken's Bike Shop offers a wide selection of bicycles catering to various needs and preferences. They sell standard bikes from reputable brands like Trek, Electra, and Jamis. Their inventory includes mountain bikes (full suspension, hardtail, trail, cross country, downhill, fat bikes, dirt jump/slopestyle), road bikes (road race, all-road, gravel, cyclocross, triathlon), city bikes (comfort & recreation, active & fitness, urban & commuter, cruiser, cargo bikes), and a comprehensive range of kids' bikes. One long-time customer noted, "I purchased my first MTB from Ken in 1998 and bought bikes for the whole family within the past two years," highlighting their diverse offerings for all ages and riding styles.

• E-bike Sales and Service: Keeping pace with modern cycling trends, Ken's Bike Shop also offers Electric Bikes (E-bikes) from brands such as Trek, Electra, Batch, and Stromer. They provide service for these E-bikes, ensuring they are well-maintained for optimal performance.

• Comprehensive Bike Service and Repairs: From "Flat Changes to Full Overhauls," Ken's Bike Shop services "Most Brands." Their service offerings include:

  • Flat Fix: Quick tire and tube replacements, with options for wheel on or off bike, and even for coaster brake bikes. Tubeless tire installation is also available.

  • Standard Tune Up ($79.99): This includes wheel truing (lateral), tire/tube installation if needed, bearing adjustments, brake and shifting adjustments, external lubrication, fastening of all hardware, and a wipe-down cleaning. Hydraulic brake bleed is an additional service.

  • The Ricky Bobby Tune Up ($159.99): Builds upon the Standard Tune Up by adding a complete removal and ultrasonic cleaning of the drivetrain.

  • The Overhaul ($199.99): The most comprehensive service, encompassing the Standard Tune Up and Ricky Bobby, plus a complete overhaul of the headset, bottom bracket, and hubs, with tires removed for truing.

  • Assembly and Boxing: They assemble new boxed bikes (non-E-bikes/trikes) and also offer boxing services for shipping, which is useful for customers moving or selling bikes.

• Parts and Accessories: Ken's Bike Shop stocks a wide array of parts and accessories, including wheels, lights, saddles & seatposts, handlebars, stems & accessories, tires & tubes, pedals, drivetrains & brakes, kickstands & training wheels, and various service parts. They also offer a comprehensive selection of cycling accessories such as pumps, tools, bags, water bottles, fenders, bells, and rider gear like helmets, apparel, and shoes.

• Bike Fitting: They emphasize that "Every bike you buy, is custom fit to you." They measure height, shoulder width, arm length, and leg length to select the right frame size and optimally position components for comfort and control. This ensures a personalized riding experience.

• Free Cycling Advice: Their staff of "knowledgeable and enthusiastic cyclists" is happy to offer free advice on topics like shifting, fixing a flat, carrying gear, pumping tires, finding riding spots, or connecting with other cyclists.

Ken's Bike Shop stands out in the North Carolina cycling landscape due to several key features and highlights that consistently earn high praise from its customers.

• Decades of Trusted Service and Local Legacy: A significant highlight is their long-standing presence and trusted reputation within the Winston-Salem cycling community. One customer fondly recalls purchasing their "first MTB from Ken in 1998" and continuing to buy bikes for the "whole family within the past two years." This speaks to generations of service and a deep understanding of local riders' needs, making them a cornerstone for cyclists in North Carolina. Ken and his staff are described as "a cornerstone in the Winston Salem cycling community."

• Highly Knowledgeable and Professional Staff: Customers consistently laud the staff for being "very helpful, professional, and knowledgeable about everything I needed or wanted to know." This expertise ensures that whether you're a beginner or an experienced rider, you receive accurate information and effective solutions. The staff is also known for providing personalized assistance and treating patrons "like family."

• Exceptional Customer Service: The commitment to excellent customer service is a recurring theme. Reviews mention being "very pleased with my purchase" and always feeling "welcome." This inviting atmosphere, combined with proactive assistance such as making "a couple of rounds of adjustments after riding it a few times," demonstrates their dedication to customer satisfaction beyond the initial sale.

• Comprehensive Product Range and Services: Ken's Bike Shop offers a vast selection of bikes (mountain, road, city, E-bikes, kids' bikes) and a full suite of services from "Flat Changes to Full Overhauls." This one-stop-shop approach, combined with their ability to service "Most Brands," makes them a versatile and convenient resource for all cycling needs in North Carolina. They also offer competitive trade-in options.

• Emphasis on Proper Bike Fit and Assembly: They pride themselves on custom fitting "Every bike you buy" to the individual rider, ensuring comfort and control. Furthermore, all new bikes are "assembled by professional bicycle mechanics" who spend "two hours or more" on assembly, tuning, and testing, exceeding industry standards. This meticulous approach guarantees a safe and optimal riding experience from day one.

• Timely and Reliable Repairs: Many reviews highlight "quick turnaround on repairs" and "timely completion of repairs and tune-ups," with customers often receiving prompt notifications when their bikes are ready. This efficiency is crucial for cyclists who rely on their bikes daily.

For all your cycling needs or to inquire about their extensive range of products and services, you can easily get in touch with Ken's Bike Shop:

• Address: 2750 Reynolda Rd, Winston-Salem, NC 27106, USA

• Phone: (336) 724-9688

• Operating Hours: (Note: It's always best to call ahead for current hours as they may vary)

  • Tuesday - Saturday: 10:00 AM - 5:30 PM

  • Sunday & Monday: Closed

For anyone residing in North Carolina, particularly within the Winston-Salem and wider Triad region, Ken's Bike Shop is an exceptionally suitable and highly recommended destination for all bicycle-related needs. Its decades-long presence, commitment to personalized service, and comprehensive offerings make it a foundational pillar of the local cycling community.

The most compelling reason for North Carolinians to choose Ken's Bike Shop is the profound trust and satisfaction echoed by its long-term customers. The fact that a customer who purchased their "first MTB from Ken in 1998" has continued to rely on them for "bikes for the whole family within the past two years" speaks volumes. This demonstrates a consistent quality of service and a welcoming atmosphere where customers "always feel welcome," treating patrons "like family." This deep-rooted relationship with the community fosters a level of confidence and loyalty that is unmatched, ensuring that locals have a dependable partner for their cycling journey, from initial purchase to ongoing maintenance.

Furthermore, the practical benefits for local users are significant. The staff's reputation for being "very helpful, professional, and knowledgeable about everything I needed or wanted to know" ensures that customers receive tailored advice, whether they are navigating their "first mountain bike purchase" or seeking complex repairs. Their meticulous approach to bike assembly and custom fitting guarantees that every new bike performs optimally and fits perfectly, enhancing the comfort and enjoyment of riding across North Carolina's diverse terrain. The ability to trust them to "work on my bikes as well," coupled with their commitment to timely repairs and a comprehensive selection of bikes and accessories, makes Ken's Bike Shop a truly comprehensive and trustworthy resource for the entire cycling community in Winston-Salem and beyond.

Ken's Bike Shop

2750 Reynolda Rd, Winston-Salem, NC 27106, USA