Paul's Cycling and Fitness Introduce
Hello, North Carolina cyclists! If you're searching for a bicycle shop that combines decades of experience with a deep understanding of rider needs, then Paul's Cycling and Fitness in Winston-Salem is a name you'll want to get acquainted with. Serving the Triad area since 1961, Paul's has built a steadfast reputation as a reliable and knowledgeable resource for everything cycling and fitness related. Whether you're a daily commuter relying on your bike, a weekend warrior hitting the trails, or just starting your cycling journey, Paul's Cycling and Fitness is dedicated to helping you ride more often and more comfortably across the beautiful landscapes of North Carolina.
In the vibrant cycling community of Winston-Salem, having a trusted local bike shop is paramount. Paul's Cycling and Fitness stands out not only for its wide selection of bicycles, particularly Specialized brand bikes, but also for its exceptional customer service and expert workshop. As satisfied customers attest, they go "over and above" to ensure your biking experience is smooth and enjoyable. From timely repairs to navigating complex insurance claims, the team at Paul's is committed to supporting every aspect of your cycling life. Let's delve deeper into what makes Paul's Cycling and Fitness an indispensable asset to North Carolina's cycling enthusiasts.
---Paul's Cycling and Fitness is conveniently located at 2405 Buchanan St, Winston-Salem, NC 27127, USA. This address places the shop in a highly accessible area within Winston-Salem, making it a convenient destination for residents throughout the city and surrounding communities in North Carolina's Triad region. Buchanan Street offers good road connectivity, ensuring that whether you're driving your vehicle with bikes on a rack or cycling directly to the store, access is straightforward.
The strategic location allows Paul's Cycling and Fitness to serve a broad customer base, from those living within Winston-Salem to those commuting from nearby towns. Its position in a commercial area likely provides ample parking, which is a practical consideration for customers bringing in bikes for service or picking up new purchases. The ease of access, combined with its reputation as a long-standing local business, solidifies Paul's Cycling and Fitness as a go-to resource for the North Carolina cycling community, ensuring that top-tier service and products are readily available.
---Paul's Cycling and Fitness provides a comprehensive range of services and products designed to cater to all types of cyclists in North Carolina, ensuring every ride is enjoyable and safe.
Bicycle Sales: They offer a wide variety of bikes, including traditional bicycles (road, mountain, hybrid, city, kids' bikes) and a significant focus on Electric (E-bikes). As noted by a customer, "If you like Specialized brand bikes - this is your shop," indicating a strong inventory of Specialized models like the Roubaix Comp, Allez Sport, Roll, Diverge Comp Carbon, and Turbo Levo Alloy. They also carry other reputable brands.
E-bike Sales and Service: Paul's Cycling and Fitness is well-versed in the growing e-bike market, offering a selection of electric bikes and the necessary service to keep them running smoothly. They promote e-bikes as a convenient and sustainable transportation option.
Full-Service Bicycle Repair and Maintenance: Their workshop is staffed by "friendly, professionally trained technicians" who can handle anything from "minor adjustment or a major overhaul." They offer "free, no-obligation estimate" and pride themselves on their knowledge, being ready to "answer any maintenance questions." Specific services include:
Troubleshooting and Diagnostics: Helping customers resolve issues like "gearing & derailer" problems, as noted by a satisfied customer.
Tune-ups: Ensuring bikes are performing optimally for consistent riding.
Part Installation and Adjustments: Expertly installing new components and fine-tuning existing ones.
Parts and Accessories: They stock a broad inventory of cycling essentials, including wheels, tires/tubes, clothing, helmets, shoes, car racks, and various parts and accessories to enhance or repair your bike.
Insurance Claim Assistance: As highlighted by a customer, they can prepare a "damage report" and provide accurate quotes for repairs, helping customers get "reimbursed quickly for claim." This specialized service is a significant benefit for unexpected bike damage.
Convenient Workshop Scheduling: Despite being "busy in the workshop," they are known to "always squeezed me in knowing that I rely on my bike for getting around," showcasing their dedication to meeting customer needs. They offer online scheduling for service appointments.
Online Shopping & In-Store Pickup: For added convenience, customers can shop their inventory online and opt for easy in-store pickup.
Paul's Cycling and Fitness stands out as a premier bicycle shop in North Carolina due to several key features and highlights that consistently earn high praise from its customers.
Decades of Local Service (Since 1961): A significant highlight is their deep roots in the Winston-Salem community, having served cyclists "since 1961." This extensive history signifies a profound understanding of local cycling needs, enduring quality, and a commitment to the North Carolina riding community for generations. They emphasize that "Helping our community enjoy life on two wheels is what we live for!"
Exceptional Customer Service and Knowledge: Customers consistently laud their "customer service and knowledge." The staff, including Dennis and Bob, are described as "great!" and known for being "helpful, professional, and knowledgeable." They "never minded taking a few minutes to answer any maintenance questions," creating a welcoming and informative environment for all cyclists in North Carolina.
Reliable and Timely Workshop Service: Despite being a busy shop, they are praised for their efficiency and customer-first approach. The ability to "squeeze me in knowing that I rely on my bike for getting around" and providing "relatively fast" turnaround times for repairs like gearing issues is a crucial highlight for active riders in North Carolina. They fix bikes "well and made sure I was set for miles to come."
Specialized Brand Focus: For enthusiasts of Specialized bikes, Paul's Cycling and Fitness is the "go-to shop" with a significant selection of Specialized models. This specialization ensures expert knowledge and a wide range of options for those who prefer this popular brand. They carry various models of Specialized road, mountain, and electric bikes.
Assistance with Insurance Claims: A unique and highly valuable feature is their expertise in handling "insurance claim" after bike damage. They are noted for preparing accurate "damage report" and quotes, helping customers get "reimbursed quickly." This specialized support demonstrates their commitment to customer care even beyond typical repairs.
Convenient Operating Hours (Open Mondays): Unlike some bike shops that close on Mondays, Paul's Cycling and Fitness is "open on Mondays too," which is "convenient for those who ride a lot on the weekends" and rely on their bikes for daily commuting. Their hours are weekdays 9 am to 6 pm and Saturdays 9 am to 4 pm.
Reasonable Service Prices: Customers consistently find their "service prices are reasonable," ensuring that high-quality repairs and maintenance are accessible without breaking the bank for North Carolina cyclists.
For all your cycling and fitness needs, or to inquire about their extensive range of products and services, you can easily get in touch with Paul's Cycling and Fitness:
Address: 2405 Buchanan St, Winston-Salem, NC 27127, USA
Phone: (336) 777-1002
Operating Hours:
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed
For anyone residing in North Carolina, especially within the Winston-Salem and greater Triad area, Paul's Cycling and Fitness is an exceptionally suitable and highly recommended destination for all bicycle and fitness-related needs. Its long-standing presence, coupled with an unwavering commitment to customer satisfaction and expert service, makes it a cornerstone of the local cycling community.
The primary reason Paul's Cycling and Fitness is ideal for North Carolinians is its established reputation built over decades of dedicated service since 1961. This longevity signifies a deep understanding of the local cycling landscape and a consistent ability to meet evolving rider needs. Customers consistently praise their "customer service and knowledge," highlighting how the staff, including Dennis and Bob, are "great!" and always willing to "answer any maintenance questions." This commitment to education and personalized attention ensures that whether you're a novice seeking advice or an experienced rider needing a complex repair, you receive accurate information and effective solutions tailored to your needs. This level of trust and expertise is invaluable for local cyclists.
Furthermore, the practical benefits for North Carolina locals are numerous. Their ability to "squeeze me in knowing that I rely on my bike for getting around" underscores their understanding of a cyclist's reliance on their bike, offering flexibility and promptness even in a busy workshop. The added convenience of being "open on Mondays too" caters perfectly to the weekend rider who might discover an issue after a long ride. Their specialization in "Specialized brand bikes" means enthusiasts of this popular brand will find an unmatched selection and expert service. Critically, their assistance with "insurance claim" and providing accurate damage reports offers a unique and highly beneficial service that demonstrates their commitment to going "over and above" for their customers. Paul's Cycling and Fitness is more than just a store; it's a reliable partner for every mile of your cycling journey across North Carolina.
Paul's Cycling and Fitness Photos










Paul's Cycling and Fitness Location
Paul's Cycling and Fitness
2405 Buchanan St, Winston-Salem, NC 27127, USA
Paul's Cycling and Fitness Reviews
Been very happy with their customer service and knowledge. They're busy in the workshop but have always squeezed me in knowing that i rely on my bike for getting around. I appreciate that they're open on Mondays too, it's convenient for those who ride a lot on the weekends. You really can't go wrong with any bike shop in town and i think ultimately comes down to the brand they carry and which you prefer. If you like Specialized brand bikes - this is your shop. Their service prices are reasonable and when i needed to navigate an insurance claim after some damage to my bike they prepared a damage report and accurately quoted me for the repairs, helping me get reimbursed quickly for my claim. They fixed it up well and made sure i was set for miles to come. Their technicians are knowledgeable and have never minded taking a few minutes to answer any maintenance questions i have.
Jun 21, 2025 · Samuel LosoEveryone in the shop is great! Dennis & Bob specifically helped me resolve an issue with the gearing & derailer on my Specialized Stumpjumper MTB. I thought the turn around time was relatively fast and everything was reasonably priced. A++
Apr 26, 2025 · S BrownThis business was on a live Predator catch with one of their employees defending the predator. the managers on site have been brought up in other reviews. I belive that no one should be bringing their kids here, and personally have made my shopping experience uncomfortable. I do not recommend this business to anyone
May 21, 2025 · helena eagleWent in to check out the bikes with my children and this guy comes over and gets really close to my little girl and tried to put his arm around here while she was getting on the bike. She kept walking away and he would follow. The other guys in there were really creepy as well. I would never come here! especially with minors! They need some mental help.
Jun 08, 2025 · John CapaldiCame in about 2 months ago and the guys seemed really weird towards my kids. Nice bikes, horrible customer service. However I'm pretty sure if you have pictures they'd be more then happy to help.
Mar 01, 2025 · Shawn Davis
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