Trek Bicycle Washington D.C. Georgetown Introduce
For residents of the District of Columbia who embrace the cycling lifestyle, or those looking to start their journey on two wheels, Trek Bicycle Washington D.C. Georgetown stands as a premier destination. More than just a retail space, this local bicycle store is a community hub where passion for cycling meets unparalleled customer service and a vast selection of quality bikes and gear. Situated conveniently in the historic Georgetown neighborhood, Trek Bicycle Washington D.C. Georgetown is dedicated to serving the diverse needs of the city’s cyclists, from daily commuters and weekend warriors to dedicated trainers and casual riders. With a reputation for expert advice, comprehensive services, and a commitment to customer satisfaction, it's a place where every pedal stroke begins with confidence.
Locating Trek Bicycle Washington D.C. Georgetown is straightforward for anyone in the District of Columbia. You'll find this well-established store at 3411 M St NW, Washington, DC 20007, USA. This prime address places it right in the vibrant heart of Georgetown, a neighborhood known for its accessibility and popularity. M Street NW is a major thoroughfare, making the store easily reachable whether you're traveling by bike, public transportation, or car from various parts of DC. Its central location ensures that residents from Capitol Hill, Dupont Circle, Adams Morgan, or even further afield in the greater metropolitan area, can conveniently access its services. The store's presence in such a bustling and walkable area also makes it an ideal starting point for a test ride or a quick visit during your daily errands.
Services Offered at Trek Bicycle Washington D.C. Georgetown:
- New Bicycle Sales: As an official Trek dealer, the store offers a wide array of new Trek bicycles, catering to all types of riding. This includes road bikes, mountain bikes, hybrid bikes, electric bikes, and kids' bikes. The staff provides detailed instructions and care advice for each purchase, ensuring customers are well-prepared for their new rides.
- Bicycle Rentals: Ideal for visitors, locals wanting to try a new type of bike, or those sticking to a training plan while away from their own bike, Trek Bicycle Washington D.C. Georgetown offers bicycle rentals. It's recommended to book online in advance due to limited availability, especially during peak seasons.
- Professional Bicycle Service and Repair: The store provides comprehensive maintenance and repair services for bicycles. Whether it's a minor adjustment, a full tune-up, or a more complex repair, their skilled technicians ensure your bike is in top riding condition.
- Bike Registration and Insurance Information: Customers receive guidance on how to register their new bikes, which can be done in multiple places. They also provide information on how to get bikes insured, adding an extra layer of security for your investment.
- Accessory and Equipment Sales: Beyond bicycles, the store stocks a range of cycling accessories and equipment, including helmets, lights, locks, apparel, and components, ensuring riders have everything they need for a safe and enjoyable experience.
- Personalized Riding Route Suggestions: The knowledgeable staff are happy to suggest optimal riding routes around Washington D.C., perfect for both training and leisure, enhancing the overall cycling experience for customers.
- Post-Purchase Support and Warranty Information: The team provides clear information regarding bicycle warranties and tips on how to maintain the bike, aiming for long-term customer satisfaction. They express a commitment to strong post-purchase support, even after a year of riding.
Key Features and Highlights of Trek Bicycle Washington D.C. Georgetown:
- Exceptional Customer Service: Multiple customer reviews highlight the outstanding level of customer service. Staff members, including Chris and other female employees, are consistently praised for being "absolutely fantastic and accommodating," going above and beyond to assist customers. This includes offering water upon return from a rental and storing luggage.
- Knowledgeable and Attentive Staff: The team is highly knowledgeable about the various bikes they offer and adept at finding the "right bike" for individual needs. They patiently explain features and provide clear instructions, ensuring customers feel confident with their purchases.
- Test Ride Availability: Customers appreciate the opportunity for test rides, which helps them make informed decisions and ensures the bike feels right before purchase. This hands-on experience is crucial for finding the perfect fit.
- Comprehensive Support Beyond Purchase: The store provides invaluable post-purchase support, including detailed instructions on bike care, warranty information, and even guidance on registering and insuring the bike. This holistic approach builds long-term trust and customer loyalty.
- Training-Friendly Environment: For cyclists adhering to training plans, the store's rental service and accommodating nature (like storing luggage) make it an invaluable resource, allowing them to stick to their routines even when away from their own equipment.
- Quality Trek Products: As an authorized Trek dealer, customers can expect high-quality bicycles known for their durability and performance, backed by a reputable brand.
Contact Information:
To connect with Trek Bicycle Washington D.C. Georgetown, or to plan your visit, please use the following details:
Address: 3411 M St NW, Washington, DC 20007, USA
Phone: (202) 965-3601
Mobile Phone: +1 202-965-3601
For residents across the District of Columbia, Trek Bicycle Washington D.C. Georgetown is more than just a place to buy a bike; it’s a trusted partner in your cycling journey. The store's commitment to "top-notch customer service," as frequently described by patrons, truly sets it apart. Whether you're a seasoned rider seeking advanced gear, a beginner needing foundational advice, or a visitor eager to explore DC on two wheels, the team's willingness to go the extra mile – from offering personalized route suggestions to assisting with bike registration and insurance – creates an unparalleled experience. The ability to find a quality Trek bike at a decent price, combined with comprehensive warranty and maintenance guidance, ensures that your investment is well-protected. This deep level of care and support, coupled with their extensive product range and convenient Georgetown location, makes Trek Bicycle Washington D.C. Georgetown the go-to local bicycle store for anyone in the District of Columbia looking for reliability, expertise, and a genuinely positive cycling experience.
Trek Bicycle Washington D.C. Georgetown Photos










Trek Bicycle Washington D.C. Georgetown Location
Trek Bicycle Washington D.C. Georgetown
3411 M St NW, Washington, DC 20007, USA
Trek Bicycle Washington D.C. Georgetown Reviews
The amount of customer service that came with the bike. The instructions were well provided. The amount of care. My bicycle was scratched on the left brake. It rides well. Thanks for the test ride. The amount of the ability to register the bike so many different places. The bike can be insured. My first Trek at a decent price plus the discounts stayed within my budget. The new challenge is to actually repair the bike on my own. The amount of warranty and how to maintain the bike. To achieve five stars, is the post purchase after a year of riding.
May 07, 2025 · Manley CollinsThis store was absolutely fantastic and accommodating, especially Chris and another female employee; I did not catch her name. They helped get me rent a bike so I could stick to my training plan. I landed right before so they stored my luggage gave me a route and were there when I returned to offer me water. They did a great job of finding the rightbike for me along with other equipment. They even suggested the perfect route. People need to understand they have a limited number of bikes and they should book online in advance and plan accordingly. I would love to buy my next bike from the store. This is top notch customer service.
Jun 04, 2025 · Abby WilliamsI rented a road bike at the shop. The bike came in perfect conditions, super well maintained, the shifter was working like a charm. Everyone in the shop was super friendly and supportive, they kept my bag even after I was done with the bike as I went for a run. Overall, great shop and great vibes. I’ll come back here again if I happen to be in DC again!
Jun 22, 2025 · Andrea bondiThis is, without a doubt, an absolutely amazing bike shop! About a month ago, I bought a road bike here, and the staff were incredibly friendly. I had some issues with payment on the day of purchase, but they patiently waited for me and went out of their way to help. They were so warm and supportive, answering all my questions in great detail. Every time I came back for adjustments, they remained just as patient and helped me resolve any issues smoothly. Truly a fantastic experience!
Nov 30, 2024 · Jinhui ZhangI'm in love with my new bike!! Thank you, Trek Georgetown (and specifically Chris, Dean, and Amrety) for all of your help getting this sweet new ride and for teaching me the ins and outs of owning a bike. I can't recommend this bike shop enough, especially to first-time buyers.Highlights:1. Affordable prices. I visited a number of bike shops that accepted the DC E-Bike Lottery voucher and this was the only one that had prices anywhere near the voucher amount. Other bike shops on the voucher list had only one or two models that fit the voucher requirements, and those they did have were usually well over the $1500 voucher amount. What I realized is that e-bikes usually cost a few thousand dollars, so although the voucher covers a lot of the cost, you *will* have to pay for some amount on top of the subsidy. Trek has big sales on older models: the 2023 FX+2 model was on sale from $2500 to $1500, which is what I bought. I paid out-of-pocket for tax, which was $200. To me, this was the best value proposition.2. Super kind and helpful staff. I had an unfortunate experience at another DMV bike shop where a staff member literally scoffed when I told them my budget. At other bike shops in DC, when I told them I wanted to pay using a DC voucher, the staff didn't really give me many options or just seemed reluctant to help me. At Trek, the store manager, Chris, was friendly, enthusiastic and really generous with his time. Attitude matters a lot and his good spirits contributed to me feeling happy and excited for my new bike.3. The employees are knowledgeable and patient. This was a big purchase for me, and as a first-time bike owner, I had a lot of questions: what kind of bike is best for my purposes? What size bike? What kind of lock should I get? How should I lock it for the best security in DC? Do different helmets have different safety ratings? Chris, Dean and Amrety all took their time to answer my many, many, many questions about bike safety, security and general maintenance.4. The Trek experience = peace of mind. This is a comprehensive, thoughtful buying experience: the store is big, with a ton of different models for you to try. They had a similar model for me to try, and when I ordered another size, it arrived in just three days. Communication was clear and consistent throughout. There's a lot of security in the fact that there are so many Trek stores + you get free Level 1 maintenance after 1 year.5. My bike is fantastic. I haven't tried many bikes but I'm so in love with my bike
Mar 18, 2025 · Nicole Zhu
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