Trek Bicycle Olympia West Introduce
Are you a Washington local seeking an exceptional cycling experience, whether you're buying your first e-bike, upgrading your road machine, or simply need a reliable tune-up for your trusty commuter? Look no further than Trek Bicycle Olympia West. This premier bike shop is a beloved institution in Olympia, renowned for its unparalleled customer service, knowledgeable staff, and extensive selection of quality bicycles and gear. They are dedicated to fostering a vibrant cycling community throughout Washington, ensuring every rider, from beginner to expert, feels supported and confident on their adventures.
For those of us living in Washington, with our diverse landscapes ranging from scenic coastal routes to challenging mountain trails, cycling is more than just a hobby—it's a way of life. Trek Bicycle Olympia West understands this passion and strives to be the ultimate resource for all things cycling. As one delighted customer shared, they "wish I would be in the market for a bike regularly, because I’d do business at this store happily!" This sentiment perfectly captures the inviting atmosphere and professional expertise that define the experience at Trek Bicycle Olympia West, making it a truly invaluable partner for any local looking to embrace or enhance their cycling journey in the Evergreen State.
Trek Bicycle Olympia West is conveniently situated at 1900 Harrison Ave NW, Olympia, WA 98502, USA. This prominent location places it in a highly accessible area of West Olympia, making it easy to reach for residents throughout Olympia, Lacey, Tumwater, and wider Thurston County. Harrison Avenue NW is a major arterial road, ensuring straightforward navigation whether you're arriving by car or, ideally, cycling to the shop. The shop’s visibility on a well-known street, combined with ample parking, contributes to a hassle-free visit. Its strategic position also makes it a convenient stop for cyclists exploring the network of trails and roads in and around the state capital, reinforcing its role as a key hub for the local cycling community.
Trek Bicycle Olympia West prides itself on offering a comprehensive suite of services designed to meet every cyclist's needs, from routine maintenance to specialized repairs and expert guidance on new purchases. Their factory-trained technicians are equipped to handle a wide array of bikes and issues. Based on their official offerings and glowing customer reviews, you can expect:
- Expert Bike Service, Repair & Tune-Ups: They offer various service packages, including Level 1, 2, and 3 tune-ups, ranging from thorough washes and basic adjustments to complete bike disassemblies, deep cleaning of all parts, and overhauling all bearing systems. They perform common repairs like tube/tire changes, gear and brake adjustments, spoke replacement, and wheel truing. Importantly, they "service all makes and models," and aim for a "24-hour service turnaround" for any bike brand, minimizing your downtime.
- E-Bike Specialization: Trek Bicycle Olympia West are "your e-bike experts," offering specialized e-bike services that include inspection of electrical components, diagnostics, and firmware/software updates. They provide expert advice and free electric bike test rides, making it easy for Washingtonians to explore the world of e-cycling.
- Bike Sales: They offer an extensive selection of bicycles from trusted brands like Trek and Electra. This includes a wide range of categories such as road bikes (e.g., Domane, Checkpoint gravel bikes), mountain bikes (e.g., Fuel EX, Roscoe), hybrid bikes (e.g., Verve, FX), city bikes, and kids' bikes. Customers like the "Trek Sport FX" commuter bike.
- Parts, Accessories & Apparel: The shop stocks a vast array of cycling essentials, including bike parts, tires/tubes, wheels, helmets, cycling apparel (jerseys, bottoms, shoes, socks), and accessories like car racks, bags, lights, and water bottles. This ensures you can find everything needed to enhance your ride.
- Personalized Consultations and Test Rides: Staff like Carina and Curtis take the time to answer all questions, provide "good discussions about the bike and other bikes in comparison," and offer test rides to ensure you find the perfect fit and feel. This customer-first approach is highly valued, especially when making significant purchases like an e-bike.
- New Bike Day Delivery & Service Pick-up/Drop-off: For ultimate convenience, they offer "new bike day delivery" directly to your doorstep with an in-store bike purchase. They also provide hassle-free "service pick up and drop off" for bikes in need of a tune-up.
- Warranty Support: They commit to making "it right, regardless of where you made the purchase" for Trek, Bontrager, or Electra warranty issues.
- Post-Purchase Adjustments: For new bicycles purchased at the store, they offer free gear and brake adjustments for three months, plus one full Level 1 service before the end of your first 12 months of ownership.
- Financing and Trade-Ins: They offer financing options like "Ride now, pay later" through Citizens Pay, and a "Trade-in, trade up" program with Red Barn Refresh for old Trek bikes, providing in-store credit towards a new purchase.
Trek Bicycle Olympia West shines brightly in the Washington cycling scene due to several outstanding features and highlights that are consistently praised by its loyal customer base:
- Exceptional Customer Service: The most recurrent highlight is the incredibly friendly, helpful, and patient staff, including names like Carina and Curtis. Customers consistently mention feeling "considered," "happy to meet me where I am," and never "rushed or like I was inconveniencing him," even past closing time. This creates a remarkably welcoming and "no snobby bicycle experts" environment.
- E-Bike Expertise: With the increasing demand for electric bikes in Washington, their specialized knowledge, free test rides, and detailed guidance on e-bikes are a significant draw for those venturing into this category.
- Comprehensive Service for All Makes and Models: The ability to service "all makes and models" with a "24-hour service turnaround" is a huge advantage, providing peace of mind and convenience for any bike owner in the area.
- Quality Product Selection: As a Trek Bicycle store, they offer a wide range of high-quality bikes, including popular models like the Trek Sport FX, ensuring customers have access to reliable and well-regarded cycling equipment.
- Educational and Informative Approach: Staff take the time to "walk me through the basics" of bike operation and maintenance, and explain "why things weren’t shifting smoothly," empowering customers with knowledge rather than just selling products.
- Community-Oriented and Enthusiastic Staff: The reviews highlight a team that is "excited and enthusiastic" for customers, making the purchasing and service experience enjoyable and truly personal. They trust the staff "with everything bike related."
- Convenience Services: Features like new bike delivery, service pick-up/drop-off, and free car rack assembly and installation demonstrate a strong commitment to customer convenience.
For Washington locals ready to visit Trek Bicycle Olympia West for their cycling needs, here’s how to get in touch:
Address: 1900 Harrison Ave NW, Olympia, WA 98502, USA
Phone: (360) 943-7661
Mobile Phone: +1 360-943-7661
You can also find more information and potentially schedule services or browse their inventory on the official Trek Bikes website by searching for the Olympia West location.
For Washington locals, particularly those in the Olympia area and throughout the South Sound, Trek Bicycle Olympia West is an exceptionally suitable and highly recommended destination for all things cycling. In a state that boasts incredible natural beauty and a strong culture of outdoor recreation, having a bike shop that combines top-tier products with genuinely outstanding customer service is invaluable. The consistent praise for their "friendly, cheerful, and helpful" staff, particularly their willingness to educate and assist without any "snobby bicycle experts" attitude, creates an incredibly welcoming environment for riders of all levels.
Whether you're investing in your first e-bike, seeking a "super fast commuter bike" like the Trek Sport FX, or simply need a quick, competent repair with "24-hour service turnaround," Trek Bicycle Olympia West provides solutions with a smile. Their dedication to going "above and beyond" – from holding purchased items for customers to patiently walking them through new bike basics, even with children in tow – sets them apart as a truly community-focused business. By choosing Trek Bicycle Olympia West, Washington residents are not just making a purchase; they are gaining a trusted partner in their cycling adventures, ensuring that every ride across our beautiful state is as enjoyable and trouble-free as possible.
Trek Bicycle Olympia West Photos










Trek Bicycle Olympia West Location
Trek Bicycle Olympia West
1900 Harrison Ave NW, Olympia, WA 98502, USA
Trek Bicycle Olympia West Reviews
We had an excellent in-store experience. We were ready to purchase our first e-bike, but didn’t know a lot about the category of bike we were looking at. Carina took the time to answer all our questions and find any additional information we wanted to know about the bike. When we returned the next day, the gentleman who was working (sorry I didn’t get your name!) was just as considerate and helpful. He took care of all the details easily and efficiently, and wasn’t bothered at all by my little one putting safety cones around the store while we finalized the purchase. He even held the final items for us since we rode the bike right out of the shop. He took the time to walk me through the basics so I felt confident loading my two kids onto this amazing ride, and off we went. When we returned the third day to pick up our waiting items, the whole staff was excited and enthusiastic for us. I wish I would be in the market for a bike regularly, because I’d do business at this store happily!
May 16, 2025 · Rachel LoseyI came in with my girlfriend’s bike that was having trouble shifting front gears and i was hoping for a quick derailleur adjustment. Curtis put the bike on the stand and gave me a run down on why things weren’t shifting smoothly even after adjusting both derailleurs. He gave me my options and I left feeling more informed on the next steps to take for this bike. While Curtis was working on that bike, I took a glance around the shop and a certain gravel bike caught my eye. Unfortunately i had not a lot of time, so I left without investigating further. However for the next 24 hours, I couldn’t stop thinking about that bike. I went back in the next day (1hr before closing on Memorial Day weekend). Curtis was there again and we had some good discussions about the bike and other bikes in comparison. I took a few out on a test ride and settled on the original bike (Trek Sport FX). Although the whole process took us past their closing time, I never felt rushed or like I was inconveniencing him. Thank you to Curtis for my new super fast commuter bike.
May 26, 2025 · Kira ParkerThe team at TREK OLY WEST are CHAMPIONS! Last weekend I came down from Vancouver Island Canada to visit with my best friend to go MTB trail riding. We set out for a ride disassembling our bikes to fit into our truck and we incidentally left the front axle pin out on top of the truck bed tonneau cover and drove off. Later in our drive, we noticed it was missing and we didn't put the quick-release axle back into the fork! We backtracked and tried to locate it and after a few runs back and forth figured it was a loss. We drove into town with hopes that the nearest bike shop would be able to help.We walked into your shop asking if you had a replacement and your team went to look through the shop to find no spares or new stock replacement options and offered to special order one. Our shoulders dropped and our ride was over at that moment and the tech at the counter asked, “ where we're you going to ride?” “Mima Falls”, we said.He brightened up and had a solution, he suggested that we order the axle now and he would take a matching axle off one of the showroom bikes allowing us to take the sacrificed part now so we can go get a few laps in for what sunlight we have left in the day.We were gobsmacked by the generosity and benevolence bestowed on us by your crew where not only did they exceed our expectations. They saved the f-ing day.We rode into the night with headlamps and a few days later found that someone placed the found axle on a mailbox near where we lost it and we now have a spare that holds so much meaning and will be a totem for us to reflect upon where your team helped us.
Dec 18, 2023 · Juaning HigginsI've neen getting my equipment serviced here since around 2015, won't go anywhere else! I have specific tires I need for my wheelchair, and they have been awesome at getting me whst I need, and providing tune ups for what is a necessity. I roll strong, thanks to these folks.
Mar 19, 2022 · Eric FranksGreat experience. Knowledgeable staff. Great gear. Competent service dept. These guys are into cycling and will take the time to understand your needs and desires. They sell Yrek bikes but service everything.
Sep 22, 2024 · David MALLEY
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