Sunset Cyclery

For residents of Arizona, especially those in the Anthem area and surrounding North Phoenix communities, having a reliable and customer-focused bicycle shop is paramount to fully enjoying the state's incredible cycling opportunities. Whether you're hitting the challenging desert mountain bike trails, cruising on a road bike, or embracing the convenience of an e-bike, you need a trusted partner for sales, service, and expert advice. Look no further than Sunset Cyclery in Anthem, Arizona, a dedicated community bike shop committed to getting you out and riding.

Sunset Cyclery prides itself on being a full-service establishment that works on all makes and models of bikes. In a state where outdoor activity is a lifestyle, the importance of a well-maintained bicycle cannot be overstated. This shop aims to be the go-to resource for everything from a minor adjustment to a major overhaul, ensuring that Arizonans can confidently explore their local trails and roads. Founded by four bicycle enthusiasts, including owner Cary Westmark, who bring years of industry and business experience, Sunset Cyclery was specifically opened to ensure the Anthem community continued to have a local bike shop after a previous one closed.

The essence of Sunset Cyclery lies in its commitment to professional care and customer satisfaction. While every business can have its challenges, the proactive approach of the ownership, as demonstrated by Cary Westmark in resolving past issues, speaks volumes about their dedication to their clientele. They strive to create an environment where customers feel grateful for the assistance received, ensuring their bikes are running properly and their rides are enjoyable.

Sunset Cyclery is conveniently located at 42407 N Vision Way #113, Anthem, AZ 85086, USA. This prime location places it within the heart of Anthem, a prominent master-planned community in North Phoenix. Vision Way is easily accessible from major roads within Anthem, making the shop convenient for all local residents, as well as those coming from nearby areas like New River, Black Canyon City, Desert Hills, and Tramonto.

The shop's presence in a suite within a commercial complex typically ensures ample parking for customers arriving by car, which is a significant advantage in Arizona's car-centric environment. For cyclists, Anthem features a network of bike-friendly paths and roads, allowing for easy and direct access to the shop. While specific public transit options may be limited in some suburban areas, the ease of driving and cycling within Anthem ensures broad accessibility for the local Arizona community.

Sunset Cyclery's strategic location in Anthem solidifies its role as a vital local resource, providing accessible services and products to a community that deeply values outdoor recreation and active living. Their hours are Monday-Friday: 10 AM-6 PM, Saturday: 10 AM-4 PM, and Sunday: Closed, offering flexibility for customers to visit during the week and on Saturdays.

• Full-Service Bicycle Repair: Sunset Cyclery is a full-service bicycle repair shop that works on all makes and models of bikes. If it's broken, they aim to fix it.
• Free Estimates: When customers bring in their bike for service, they always start with a free, no-obligation estimate of the work needed. Service pros discuss the problem, explain the necessary work, and respect the customer's budget. They ensure approval before proceeding with any work that might increase the cost beyond the estimate.
• Walk-Ins Welcome: For urgent needs like a flat tire or a slightly out-of-true rim, customers are welcome to bring their bike in without an appointment. If it's a minor adjustment that can be fixed on the spot, they will do so. For major repairs, if parts are in stock, their turnaround time is generally 48 hours.
• Professional Service Staff: Their service staff is professionally trained and certified to work on all makes and models of bicycles. Each team member participates in skill-advancement sessions with factory service technicians several times a year.
• E-Bike Service: They are equipped to handle the specific needs of e-bikes, as evidenced by a customer receiving thorough assistance with an e-bike they had just assembled from a box shipment.
• Component Fixes and Adjustments: This includes fixing brake pads, fine-tuning loose parts, and ensuring bikes are running properly after home assembly or general wear.
• Bicycle Sales: Sunset Cyclery provides sales of new bikes and e-bikes. While specific brands are not detailed in the provided information, their website lists categories such as Bikes, Parts, Wheels, Tires/Tubes, Accessories, Clothing, Helmets, Shoes, and Car Racks.
• Parts and Accessories Sales: They offer a wide selection of bicycle parts and accessories.
• Scooter Sales: In addition to bicycles, they also sell scooters.

• Exceptional Customer Resolution (Owner Cary): Owner Cary Westmark is noted for personally addressing and resolving customer issues promptly, going "above and beyond" to make things right, even offering free replacements as compensation for past problems. This highlights a strong commitment to customer satisfaction.
• Highly Knowledgeable and Thorough Staff: Staff members like Jeremy and Nick are praised for being "incredibly knowledgeable and thorough" in their assistance, particularly with new e-bike setups. They ensure bikes are "up & running properly."
• Professional Care and Expertise: Customers appreciate the "professional care" provided by the team, indicating a high standard of service and technical proficiency. They are committed to doing the job right the first time, every time.
• Community-Oriented Business: Sunset Cyclery positions itself as a "trusted community bike shop," providing sales and services to Anthem, New River, Black Canyon City, Desert Hills, and Tramonto areas. The founders are local bicycle enthusiasts who opened the shop to fill a community need.
• Free Estimates and Transparent Pricing: Their policy of offering free, no-obligation estimates and discussing work needed, always respecting the customer's budget, builds trust and transparency.
• Walk-In Service for Minor Repairs: The willingness to fix minor adjustments on the spot for walk-in customers (like flat tires) provides immense convenience for Arizonans.
• Comprehensive Service Capability: They work on "all makes and models of bikes," ensuring that most cyclists can bring their bicycles to Sunset Cyclery regardless of brand.

Address: 42407 N Vision Way #113, Anthem, AZ 85086, USA

Phone: (623) 296-5915

Mobile Phone: +1 623-296-5915

For residents of Arizona, particularly those in the Anthem area and surrounding communities, Sunset Cyclery stands out as a highly suitable and reliable local bike shop. Its convenient location on N Vision Way in Anthem makes it easily accessible for quick visits or more extensive service needs, ensuring that locals can keep their bikes in top condition without extensive travel. In a state like Arizona, where outdoor activities are a significant part of daily life, having a dedicated and accessible bike shop is invaluable.

The shop's commitment to exceptional customer service and technical expertise is a major draw. While past issues might have occurred, the owner, Cary Westmark, has demonstrated a strong dedication to resolving problems and ensuring customer satisfaction. This proactive approach, coupled with staff members like Jeremy and Nick who are praised for their knowledge and thoroughness, builds a foundation of trust essential for any local business. Knowing that your e-bike or traditional bicycle will receive professional care and be "fine-tuned" to ride properly provides immense peace of mind for Arizona's diverse cycling community.

Furthermore, Sunset Cyclery's comprehensive range of services—from sales of new bikes and e-bikes to free estimates and quick turnaround for repairs—caters to almost every cycling need. The fact that they were founded by local enthusiasts specifically to serve the Anthem community underscores their suitability as a truly local resource. For anyone in Arizona seeking professional, friendly, and reliable service for their bicycle, Sunset Cyclery is a highly recommended destination that genuinely cares about helping you enjoy your ride.

Sunset Cyclery

42407 N Vision Way #113, Anthem, AZ 85086, USA