San Diego Fly Rides

For many in California, the landscape offers endless opportunities for outdoor adventure and efficient commuting. The surging popularity of electric bikes (e-bikes) has revolutionized how people experience cycling, making challenging trails more accessible and daily commutes more enjoyable. In the heart of San Diego County, San Diego Fly Rides positions itself as a premier destination for electric bikes, focusing particularly on high-performance eMTBs (electric mountain bikes).

San Diego Fly Rides, established by owners Ike and Megan Fazzio, grew from a passion for cycling and a desire to share the "electric bike lifestyle." They aim to exceed customer expectations and specialize in hand-selecting quality e-bike brands, offering a diverse inventory for leisure, commuting, and aggressive trail riding. Their physical location in Poway is specifically chosen for its proximity to mountain bike trails, allowing customers to test bikes on dirt and gain a full understanding of their performance capabilities.

However, it is important for potential customers in California to be aware of varied customer experiences. While some customers report superb online order experiences, highlighting perfect packaging and pre-shipment adjustments, other reviews indicate significant challenges with post-purchase service, including issues with damaged bikes, delayed repairs, and disputes over coverage for subsequent repairs. This article will provide a balanced and factual overview of San Diego Fly Rides, covering its location, services, features, and an honest look at the customer experience, to help local Californians make informed decisions.

This comprehensive overview will help local users understand what San Diego Fly Rides offers, and how to approach their purchasing and service needs, especially given the complexities and high value of electric bicycles.

San Diego Fly Rides is located at 12544 Kirkham Ct Suite 2, Poway, CA 92064, USA. This address places the shop in Poway, a city in northeastern San Diego County known for its "City in the Country" atmosphere and its access to numerous outdoor recreational areas and trails.

The location on Kirkham Court within a business park typically offers ample parking, which is a key convenience for customers transporting valuable electric bikes. Poway is well-connected to major roadways, including Poway Road and Highway 67, which provide access from various parts of San Diego County, including Rancho Bernardo, Scripps Ranch, and Escondido.

A significant highlight of this location, as emphasized by San Diego Fly Rides itself, is its proximity to actual mountain bike trails. This allows potential buyers to test ride electric mountain bikes on real dirt trails directly behind the shop, providing a more authentic and informed purchasing decision. For those testing commuter or leisure e-bikes, a safe and quiet parking lot is available for speed testing.

While the shop may not be in a bustling retail district, its strategic placement near trails caters specifically to its target demographic of eMTB enthusiasts and provides an experiential buying process that many cyclists in California appreciate.

San Diego Fly Rides primarily focuses on electric bikes and offers a range of services related to their sale and maintenance. Based on available information, their services include:

• Electric Bicycle Sales: A broad inventory of new electric bikes, specializing in eMTBs (electric mountain bikes) but also offering city, commuter, and other styles. They stock top brands such as Specialized, Trek, Mondraker, Orbea, Haibike, Bulls, Gazelle, Tern, and Brompton Electric.
• Online Sales and Shipping: They operate a robust online store and ship bikes across the country. They offer a "Bike Build Rebate" for customers who have their shipped bikes professionally assembled or safety-checked by a local bike shop.
• E-Bike Service and Maintenance: Providing expert warranty support for bikes they sell, specifically for major motor systems including Bosch, Brose, Shimano, Yamaha, Mahle, and TQ. Their service menu includes:
  • Basic Tune-up: Safety check, bolt torquing, brake and drivetrain adjustments, headset inspection, motor mount inspection, basic wheel true, software updates, bike wash.
  • Comprehensive Tune-up: Includes everything in the Basic Tune-up, plus removal and deep cleaning of drivetrain components, and brake line flush.
  • New Bike 10-Point Tune-up: For bikes within their break-in period, adjusting key components like headset, brakes, drivetrain, motor mounts, dropper post, and suspension pivots.
  • Accessory Installation: For parts purchased elsewhere.
  • Bike Build: Professional assembly of e-bikes.
  • Box a Bike: Professional packaging for shipping.
  • Derailleur Indexing / Gear Service.
  • Tubeless Conversion for wheels.
  • Troubleshooting and diagnostics.
• Test Rides: Offering opportunities to test ride eMTBs on nearby dirt trails and other e-bikes in a safe parking lot.
• Financing Options: Likely providing financing solutions to assist with e-bike purchases.
• Parts Ordering: Assisting with ordering specific parts.

San Diego Fly Rides aims to distinguish itself through several key features, although customer experiences can vary as noted in reviews:

• Specialization in Electric Bikes: A dedicated e-bike shop with a deep focus on electric mountain bikes, offering a wide selection of top-tier brands.
• Extensive Inventory: Boasting "more options & inventory than any other electric bike shop in the area," with reportedly over 200 distinct models in-store.
• Proximity to Trails for Test Rides: A significant advantage, allowing customers to test eMTBs on actual dirt trails directly behind the shop.
• Expert Staff (in Sales): Aim to have expert staff to guide the buying experience, knowledgeable about various e-bike types.
• Online Presence and Shipping: A strong online platform that serves a nationwide customer base, offering shipping and a rebate program for professional assembly.
• Partnerships with Motor Systems: Expertise in servicing major e-bike motor systems (Bosch, Brose, Shimano, Yamaha, Mahle, TQ), and noted as a top Bosch retailer with eBike Expert Certification for quick parts access.
• Pre-Shipment Adjustments (for some online orders): One positive review highlights that the bike was perfectly packaged and adjusted before shipping, reducing customer assembly effort.

For inquiries regarding sales, service appointments, or general information, you can contact San Diego Fly Rides using the following details:

Address: 12544 Kirkham Ct Suite 2, Poway, CA 92064, USA

Phone: (619) 888-3878

Mobile Phone: +1 619-888-3878

For locals throughout California, particularly those residing in the San Diego County area, San Diego Fly Rides presents itself as a specialized hub for electric bicycles. Its suitability for local users comes with a nuanced understanding of their operational model and customer service track record.

For cyclists passionate about electric mountain biking or those seeking a broad selection of e-bikes, San Diego Fly Rides offers an impressive inventory from leading brands like Specialized, Trek, and Mondraker. The ability to test ride eMTBs on actual dirt trails directly from their Poway location is a significant advantage for Californians who prioritize hands-on experience before a high-value purchase. This experiential approach can be invaluable for ensuring a bike perfectly matches a rider's needs and local terrain.

However, local users should also consider the reported customer service experiences. While some online sales seem to be executed smoothly, issues related to shipping damage, prolonged repair times, and customer support disputes have been raised. This suggests that while their sales process and product selection may be strong, follow-up service can be inconsistent. For complex e-bikes, reliable post-purchase support is crucial. Therefore, local buyers considering San Diego Fly Rides might benefit from clear communication regarding their service policies and ensuring all terms are understood upfront.

In conclusion, San Diego Fly Rides can be a suitable destination for Californians seeking a vast selection of electric bikes, especially eMTBs, and valuing the opportunity for trail test rides. Their expertise in various e-bike motor systems is also a strong point for service. However, potential customers should weigh these advantages against reported challenges in post-sales support and consider verifying service commitments directly. For those who prioritize a wide selection and the ability to test ride on relevant terrain, San Diego Fly Rides offers a unique value proposition within the California e-bike market.

San Diego Fly Rides

12544 Kirkham Ct Suite 2, Poway, CA 92064, USA