Planet BMX

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For BMX enthusiasts across Florida and beyond, finding a dedicated and reliable source for bikes and parts is crucial. Look no further than Planet BMX, a premier online retailer based right here in Jacksonville, FL. While they operate exclusively online and are not open to the public for in-person visits, their commitment to providing top-notch BMX components and an exceptional customer experience shines through every digital interaction. Planet BMX isn't just an e-commerce site; it's a specialized destination run by individuals deeply involved in BMX since the early 80s, ensuring genuine expertise and passion in every order.

Planet BMX prides itself on offering a vast selection of BMX parts, frames, and complete bikes, including exclusive distribution of iconic brands like Skyway Tuff Wheels. Their goal is to provide excellent BMX bicycle parts made with today's standards, from legacy brands that have been in the business for decades. Whether you're building a custom ride, restoring a retro classic, or looking for a complete bike to hit the local tracks, Planet BMX is dedicated to being your go-to source. Their focus on quality products, efficient shipping, and particularly outstanding customer service—as highlighted by numerous satisfied customers—makes them a highly recommended choice for the BMX community in Florida and worldwide.

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While Planet BMX does not operate a physical storefront open to the public, its entirely online model offers unparalleled convenience and accessibility for customers across Florida and indeed, the globe. Their mailing address is 8880 Corporate Square Ct #7, Jacksonville, FL 32216, USA, serving as their operational hub for order fulfillment and customer service. This setup means you can browse their extensive catalog and place orders from the comfort of your home, at any time that suits you, without the need to travel to a physical location.

The "CLOSED TO THE PUBLIC (Online orders only)" approach emphasizes efficiency in serving a widespread customer base. For Floridians, this means direct access to specialized BMX products that might be hard to find in traditional local bike shops. Orders are processed and shipped Monday through Friday from their Jacksonville warehouse, ensuring timely delivery. The company is particularly experienced with shipping, offering UPS Ground service for large domestic packages like wheels, bikes, and frames, and USPS for smaller items and international shipments. This dedicated shipping focus ensures that your BMX components and bikes arrive swiftly and securely at your doorstep, making Planet BMX an incredibly accessible option for all your BMX needs, regardless of your specific location within Florida.

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Planet BMX offers a specialized range of services designed to meet the unique demands of the BMX community. Their focus is on providing high-quality products and an efficient online shopping experience. Here's a breakdown of the key services you can expect when interacting with Planet BMX:

• Extensive Online Sales of BMX Parts: Planet BMX boasts a "great selection of BMX parts," including components from various brands and legacy manufacturers. Their online store is well-curated, offering everything from cranks and handlebars to unique accessories, making it a comprehensive resource for custom builds and repairs.

• Complete BMX Bicycle Sales: Beyond individual parts, they also offer complete BMX bikes, catering to riders looking for ready-to-assemble options. Customers appreciate the ease of buying and quick shipping for these larger items, though some assembly might be required upon arrival.

• Exclusive Skyway Products Distributor: A significant highlight is that Planet BMX is the "exclusive distributor for all SKYWAY products," including the iconic "SKYWAY TUFF WHEELS in colors." This makes them the official worldwide source for these limited-edition, highly sought-after items, a major draw for collectors and riders alike.

• Efficient and Timely Shipping: They are known for "quick shipping" and processing orders swiftly, typically Monday through Friday. They aim for same-day service when possible, especially for larger packages, ensuring customers receive their items in a timely manner. They offer various shipping options, including UPS Ground for domestic orders and USPS International for worldwide shipping.

• Dedicated Customer Service: Planet BMX emphasizes its "outstanding customer service." With a dedicated department reachable by phone or email, they are responsive to inquiries and "go above and beyond to assist customers in finding exactly what they need." Brain, a specific team member, is highly praised for his exceptional care and professionalism in handling orders.

• Price Matching Policy: They do their best to price match on current and previous year models, including shipping costs, aiming to meet or beat competitors' "Out The Door" prices. This commitment to competitive pricing adds significant value for customers.

• International Shipping: Planet BMX ships worldwide, Monday through Friday, using USPS International Priority service for most outgoing international shipments, making their specialized inventory available to a global audience.

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What truly makes Planet BMX a highly recommended online destination for BMX enthusiasts in Florida and beyond? It's a combination of their specialized inventory, customer-centric approach, and operational efficiency. Here are some of their most notable features and highlights:

• Exceptional Customer Service (Brain's Impact): Numerous reviews highlight the "outstanding customer service," with Brain receiving specific praise for his "exceptional care and professionalism." This personalized attention, even in an online-only environment, truly sets them apart and fosters strong customer loyalty. Their team is known for being responsive and helpful.

• Specialized BMX Focus: Unlike general bike shops, Planet BMX is entirely dedicated to the BMX lifestyle. This specialization ensures they have an impressive and well-curated selection of parts and complete bikes that cater specifically to the unique needs and preferences of BMX riders, from vintage styles to contemporary offerings.

• Exclusive Distributor for Skyway: Being the "exclusive distributor for all SKYWAY products, including SKYWAY TUFF WHEELS in colors," is a major draw. This unique offering provides access to highly sought-after, iconic BMX components that are difficult to find elsewhere, making them a go-to source for collectors and enthusiasts.

• Efficient Online Ordering and Shipping: Customers appreciate the "easy to buy and shipped quickly" process. Despite some reported minor blemishes on products upon arrival (which the company attributes to warehouse conditions and long storage), the overall purchasing and delivery experience is noted for its smoothness and speed. They offer free shipping on orders over $300 to the continental US.

• Competitive Pricing and Discounts: Reviews mention "competitive pricing" and opportunities for "significant savings during special sales events." Their willingness to price match further demonstrates a commitment to affordability without compromising on the quality of their products.

• Deep Industry Involvement: The fact that the company has been "personally involved in BMX since the early 80's" speaks volumes about their expertise and passion. This long-standing involvement ensures they understand the nuances of the BMX world and can offer knowledgeable recommendations and high-quality products.

• Global Reach: While based in Florida, Planet BMX ships worldwide, making their specialized inventory accessible to a broad international customer base, further solidifying their position as a leading BMX retailer.

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Ready to explore the vast selection of BMX bikes and parts or connect with their exceptional customer service team? Getting in touch with Planet BMX is easy:

• Mailing Address: 8880 Corporate Square Ct #7, Jacksonville, FL 32216, USA

• Phone: (904) 250-5090

You can also reach their customer service department via email at [email protected]. Their office hours are typically Monday through Friday. Feel free to call or email with any questions about products, orders, or assistance you may need. Remember, they are an online-only operation, so direct visits to the mailing address are not possible for shopping or service.

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For BMX riders throughout Florida, Planet BMX stands out as an indispensable online resource. While it operates exclusively as an e-commerce platform rather than a physical store, this model offers a unique advantage: unparalleled access to a highly specialized inventory that might not be available in traditional brick-and-mortar shops. For locals in Jacksonville and across the state, this means having a direct line to a vast selection of BMX bikes, parts, and exclusive items like Skyway Tuff Wheels, all delivered right to their door.

The exceptional customer service, particularly highlighted by the efforts of individuals like Brain, ensures that even without a physical storefront, customers receive personalized, professional, and attentive support. This commitment to customer satisfaction, combined with their deep-rooted involvement in the BMX culture since the 80s, instills confidence and loyalty. Despite occasional minor issues with product presentation upon arrival (which they transparently address as warehouse-related), the overall consensus is one of high recommendation for their product selection, efficient shipping, and superb customer care. For any Floridian BMX enthusiast looking for quality, variety, and reliable service, Planet BMX is undoubtedly the premier online destination.

Planet BMX

CLOSED TO THE PUBLIC (Online orders only Mailing address:, 8880 Corporate Square Ct #7, Jacksonville, FL 32216, USA