Outdoors, Inc. - Bike Shop Introduce
For outdoor enthusiasts and avid cyclists in Memphis and across the vibrant landscape of Tennessee, Outdoors, Inc. - Bike Shop is more than just a retail space; it's a cherished local institution. This specialized bike shop, part of the broader Outdoors, Inc. family, has carved out a reputation for being a go-to destination for everything from finding your perfect new mountain bike to getting expert advice on your next outdoor adventure. Its deep roots in the community and commitment to customer satisfaction make it a standout choice for anyone looking to embrace the great outdoors on two wheels.
At Outdoors, Inc. - Bike Shop, the focus is squarely on understanding individual needs and matching customers with the ideal equipment. As evidenced by glowing reviews, staff members like Conner are celebrated for their helpfulness and ability to find "the best deal" for specific requirements, ensuring that every customer leaves feeling confident and happy with their purchase. This personalized approach to sales and service fosters a loyal customer base and strengthens the bond between the business and the local community.
Memphis and the surrounding Tennessee areas offer a diverse range of cycling opportunities, from challenging mountain bike trails to serene greenways and scenic road routes. Having a knowledgeable local bike shop that can cater to these varied demands is invaluable. Outdoors, Inc. - Bike Shop provides this essential support, offering not only a wide selection of bicycles but also the expertise to maintain and repair them, ensuring that locals can fully enjoy their outdoor pursuits.
The consistent praise for their friendly and knowledgeable staff underscores the inviting atmosphere and professional service that defines Outdoors, Inc. - Bike Shop. It's a place where you can expect to find not just a product, but a partner in your cycling journey, ready to assist with insights, repairs, and the right gear to enhance your experience.
---Conveniently located in a bustling part of Memphis, Tennessee, Outdoors, Inc. - Bike Shop boasts excellent accessibility for residents throughout the city and the wider Tennessee region. You'll find their well-established shop at 5251 Poplar Ave, Memphis, TN 38119, USA. This prime location on Poplar Avenue, a major and well-known thoroughfare, ensures that reaching the store is straightforward and hassle-free, whether you're coming from nearby neighborhoods or other parts of the metropolitan area.
Poplar Avenue is a central artery in Memphis, providing easy navigation and connectivity to various residential and commercial zones. This makes the bike shop a convenient stop for anyone, whether they are specifically heading out for bike shopping or combining it with other daily errands. Ample parking facilities are typically available, which is a significant advantage when you're transporting a bike for service or planning to load a new purchase into your vehicle. This ease of access minimizes any logistical hurdles, contributing to a smoother customer experience.
Being situated in Memphis also places Outdoors, Inc. - Bike Shop within reasonable proximity to popular cycling trails and outdoor recreational areas. This makes it an ideal spot for pre-ride checks, grabbing last-minute accessories, or dropping off a bike for repair after a weekend adventure. The strategic location firmly establishes Outdoors, Inc. - Bike Shop as a vital local resource for the Tennessee cycling community.
---Outdoors, Inc. - Bike Shop provides a comprehensive range of services, focusing on sales, maintenance, and expertise related to bicycles and potentially other outdoor gear, leveraging its connection to the broader Outdoors, Inc. brand. While specific detailed service menus were not explicitly provided in the reviews, the nature of a dedicated bike shop suggests the following:
- Bicycle Sales: They offer a selection of bicycles, with customer reviews specifically mentioning mountain bikes. Their website indicates they carry brands like Cannondale and State Bicycle Co., including models such as the Cannondale Topstone, Quick, and Trail series, and the State Bicycle Co. 6061 Black Label All Road.
- Expert Product Matching: As highlighted by customer reviews, staff members like Conner excel at understanding customer needs and finding "the best deal" for those requirements, ensuring a tailored bike purchase experience.
- Bicycle Repair & Maintenance: As a dedicated bike shop, they are equipped to handle various repairs and maintenance tasks. This would typically include:
- Tune-ups and adjustments for brakes and gears.
- Flat tire repairs and tire replacements.
- Component installation and upgrades.
- General diagnostics and safety checks.
- Cycling Accessories & Gear: Beyond bikes, they likely stock a range of cycling accessories such as helmets, clothing, shoes, bike racks, and other essential gear to enhance the riding experience. Their broader company, Outdoors, Inc., is known for carrying general outdoor gear, which suggests a comprehensive offering.
- Community Event Support: As part of Outdoors, Inc., they are involved in local cycling events, including hosting the longest-running Cyclocross Championships in the United States, indicating a deep engagement with the cycling community.
The emphasis on knowledgeable staff and helping customers find the right fit for their needs suggests a strong commitment to service quality across all their offerings.
---Outdoors, Inc. - Bike Shop distinguishes itself within the Memphis and Tennessee cycling scene through several key features and highlights:
- Highly Knowledgeable and Helpful Staff: The most prominent highlight from customer reviews is the exceptional assistance provided by staff members like Conner, who are praised for their extensive knowledge of products and their ability to guide customers to the best choice for their specific needs and budget. This personalized service is a major draw.
- Strong Focus on Customer Satisfaction: The recurring sentiment of customers being "happier" and expressing "kudos to this little gem" after their experience underscores a deep commitment to ensuring customer happiness, which often leads to repeat business.
- Local Business Support: Customers actively encourage helping this local business, highlighting its value and positive impact within the community. This sentiment points to a strong local following and a perception of the shop as a community asset.
- Specialization in Mountain Bikes: The specific mention of "getting setup with a new mountain bike" suggests a strong expertise and inventory in this area, catering to the robust mountain biking community in Tennessee.
- Part of a Reputable Outdoor Retailer: As a segment of Outdoors, Inc., the bike shop benefits from the larger company's established reputation for quality outdoor gear and community involvement in Memphis for over 40 years.
- Community Involvement in Cycling Events: Outdoors, Inc. annually hosts significant cycling events like the longest-running Cyclocross Championships in the United States, demonstrating a deep engagement with and contribution to the cycling culture in Tennessee.
- Variety of Bike Brands: The shop offers bikes from reputable brands such as Cannondale and State Bicycle Co., providing customers with quality options across various cycling disciplines.
These highlights collectively position Outdoors, Inc. - Bike Shop as a trusted, expert, and community-minded resource for cyclists in the Memphis area and beyond.
---To connect with the knowledgeable team at Outdoors, Inc. - Bike Shop, whether for inquiries about a new bike, service, or accessories, you can use the following contact details:
Address: 5251 Poplar Ave, Memphis, TN 38119, USA
Phone: (901) 761-5611
Calling them directly is an efficient way to speak with a staff member, get answers to your questions, confirm product availability, or schedule a service appointment. Their conveniently located shop on Poplar Avenue makes it easily accessible for a visit for anyone in Memphis and the surrounding Tennessee communities.
---For residents of Memphis and across the vibrant state of Tennessee, Outdoors, Inc. - Bike Shop stands out as an exceptionally suitable and valuable resource for all cycling and outdoor pursuits. Its strong local ties, combined with a commitment to specialized service, make it a premier choice for the community.
Firstly, the shop's most compelling attribute is its highly knowledgeable and genuinely helpful staff. As consistently highlighted by customer reviews, employees like Conner go above and beyond, providing expert guidance and ensuring customers find "the best deal" that truly meets their specific needs. This personalized, attentive approach fosters a deep sense of trust and satisfaction, which is invaluable for locals seeking reliable advice and service for their cycling investments. This level of customer care cultivates lasting relationships, turning first-time visitors into repeat customers and advocates within the community.
Secondly, as a dedicated bike shop within the well-established Outdoors, Inc. brand, it offers a curated selection of quality bicycles and gear, including a strong focus on mountain bikes, which are popular in Tennessee's diverse terrain. This ensures that locals have access to reputable brands and the right equipment for their specific adventures, whether tackling challenging trails or enjoying leisurely rides on greenways. The comprehensive range of products, coupled with expert assistance, simplifies the process of outfitting oneself for any outdoor activity.
Furthermore, the shop's deep community involvement, particularly through Outdoors, Inc.'s history of hosting significant cycling events like the Cyclocross Championships, demonstrates a genuine commitment to fostering the cycling culture in Memphis and beyond. This active participation strengthens the local cycling community, providing opportunities for engagement and supporting the growth of the sport. Choosing to patronize Outdoors, Inc. - Bike Shop means supporting a local business that actively contributes to the vibrancy and health of the community.
In conclusion, Outdoors, Inc. - Bike Shop is more than just a place to purchase a bicycle; it's a hub of expertise, a source of genuine support, and an active participant in the local outdoor community. For anyone in Memphis looking for a trusted partner in their cycling and outdoor adventures, this "little gem" on Poplar Avenue is undoubtedly the ideal destination.
Outdoors, Inc. - Bike Shop Photos
Outdoors, Inc. - Bike Shop Location
Outdoors, Inc. - Bike Shop
5251 Poplar Ave, Memphis, TN 38119, USA
Outdoors, Inc. - Bike Shop Reviews
Conner was the biggest help in getting setup with a new mountain bike. He found me the best deal for my needs and I couldn't be happier. Have to help local businesses!! Kudos to this little gem. Thanks again
Mar 24, 2025 · Josh CamposConner was the biggest help in getting setup with a new mountain bike. He found me the best deal for my needs and I couldn't be happier. Have to help local businesses!! Kudos to this little gem. Thanks again
Mar 24, 2025 · Josh CamposI’m not a review type of person. But this place & Colby deserve it! He helped me every step of the way when it came to things I knew zip about. Very helpful, educated (even gave us some cool spots he recommended for our trip) and KIND. These people are the best. Customer service is spot on every time I’ve been in. They also offer install for you *bonus* AND they don’t laugh at you when your kayak falls half a mile down the road because you’re a rookie :)) did I mention they’re the best
Jun 27, 2021 · Elana HolderI’m not a review type of person. But this place & Colby deserve it! He helped me every step of the way when it came to things I knew zip about. Very helpful, educated (even gave us some cool spots he recommended for our trip) and KIND. These people are the best. Customer service is spot on every time I’ve been in. They also offer install for you *bonus* AND they don’t laugh at you when your kayak falls half a mile down the road because you’re a rookie :)) did I mention they’re the best
Jun 27, 2021 · Elana HolderThis has been the best customer service experience I’ve experienced in a while. We were traveling through Memphis on a long road trip and needed a cargo box for our SUV. We called and talked to Colby and he was very educated on the product and worked quickly to meet our needs. I would highly recommend.
May 11, 2021 · CatherineThis has been the best customer service experience I’ve experienced in a while. We were traveling through Memphis on a long road trip and needed a cargo box for our SUV. We called and talked to Colby and he was very educated on the product and worked quickly to meet our needs. I would highly recommend.
May 11, 2021 · CatherineBeen coming to this location off and on for years. Have purchased bike equipment, like lights, seats, etc. I've purchased ski apparel and regular apparel at the place next door. I also purchased a roof rack for my vehicle at the gear place next to the bike shop. Brandon (the tall guy with the dreads) was very helpful getting me set up with the right one and i also had it installed here. He was very patient in helping me figure out if i could keep and use my rack system when i trade vehicles.
Jan 12, 2022 · Charles Wayne Dub, JrBeen coming to this location off and on for years. Have purchased bike equipment, like lights, seats, etc. I've purchased ski apparel and regular apparel at the place next door. I also purchased a roof rack for my vehicle at the gear place next to the bike shop. Brandon (the tall guy with the dreads) was very helpful getting me set up with the right one and i also had it installed here. He was very patient in helping me figure out if i could keep and use my rack system when i trade vehicles.
Jan 12, 2022 · Charles Wayne Dub, JrWe went to the East Memphis store looking for a car top carrier for our NV 3500. Our rack is problematic and we were having trouble getting anything to fit. Colby went above and beyond to find us a cargo carrier and the parts we needed to make it work. Excellent customer service. Thanks Colby!
Jun 12, 2021 · Pam MatochikWe went to the East Memphis store looking for a car top carrier for our NV 3500. Our rack is problematic and we were having trouble getting anything to fit. Colby went above and beyond to find us a cargo carrier and the parts we needed to make it work. Excellent customer service. Thanks Colby!
Jun 12, 2021 · Pam Matochik
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