Pedaltown Bicycle Company

For residents of Memphis and across the cycling-friendly state of Tennessee, Pedaltown Bicycle Company offers a refreshing and genuinely helpful approach to all things two-wheeled. More than just a typical bike store, Pedaltown has cultivated a reputation as an "unintimidating bike shop" where every customer, regardless of their experience level or the complexity of their request, receives friendly and expert assistance. This local gem stands out for its commitment to solving problems, providing quality products, and fostering a true sense of community among local riders.

At Pedaltown Bicycle Company, the philosophy is simple: bicycles are "magical beasts" that should bring joy and adventure. This ethos is reflected in their customer-first approach, where the focus is on helping you find the perfect bike, ensuring it fits correctly, and keeping it in top condition. Whether you're a seasoned cyclist looking for upgrades, a casual rider needing a quick fix, or even someone facing an unusual mobility challenge, the team, including key figures like Mel and Kirby, is ready to go above and beyond.

The importance of a reliable and community-minded bike shop in Tennessee cannot be overstated. With diverse terrains from urban greenways to scenic countryside roads, cyclists in Memphis need a place they can trust for sales, repairs, and genuine advice. Pedaltown Bicycle Company consistently delivers on this front, offering not only a wide array of bikes and accessories but also a proactive approach to service, ensuring you spend less time worrying about your bike and more time enjoying the ride.

The heartfelt testimonials from satisfied customers highlight the personal touch and problem-solving capabilities that make Pedaltown Bicycle Company a truly special place. From fixing a critical wheelchair tire for a visiting family to lending a bike for a styled wedding shoot, their willingness to assist in unique situations underscores their dedication to the community and their genuine love for all things mobility-related.

Conveniently nestled in the vibrant Broad Avenue Arts District of Memphis, Tennessee, Pedaltown Bicycle Company boasts an easily accessible location for residents throughout the city and surrounding areas. You can find their friendly shop at 2549 Broad Ave, Memphis, TN 38112, USA. This strategic placement on Broad Avenue makes it a simple and straightforward destination for anyone looking for bike sales, service, or accessories.

Broad Avenue is known for its bike-friendly infrastructure and artistic atmosphere, making it a natural fit for a community-oriented bike shop. The shop is "just a bike ride away from the Green Line and Overton Park," providing excellent connectivity for cyclists who prefer to arrive on two wheels. For those traveling by car, there is generally convenient parking available, making it easy to transport your bicycle for repairs or to pick up a new purchase.

The location also contributes to Pedaltown's role as a local hub. Being in a popular and accessible district means it's often a convenient stop for locals combining their bike shop visit with other activities in the area. This prime positioning ensures that Pedaltown Bicycle Company remains a go-to resource for the Tennessee cycling community, offering expert service right in the heart of Memphis.

Pedaltown Bicycle Company provides a comprehensive array of services, emphasizing affordability, quality, and a customer-first approach to bicycle care and sales. Their offerings cater to a wide range of cyclists, from beginners to experienced riders, and even extend to unique mobility needs. Here’s a detailed look at the services you can expect:

• Bicycle Sales: They specialize in children's bikes, men's bikes, and women's bikes for all skill levels. They carry, sell, and service road bikes, mountain bikes, push bikes, and cruisers, offering a variety of styles in fixed-gear, single-speed, and geared bicycles. They aim to make buying a bike fun and simple, without hassle or intimidation.
• Full Service Repair and Maintenance: Their experienced mechanics, with over 15 years of combined experience, handle a wide range of repairs, from small jobs to custom bicycle builds from the ground up. Services include:
  • Lube and Air: Free service for airing up tires and lubricating chains.
  • Complete Bike Assessment: A $25 thorough inspection and test, waived if work is done on the bike.
  • Conventional Bike Tune-Up ($89): Includes wipe down, adjustments for brakes, gears, headset, bottom bracket, wheel hubs, wheel truing, tire check, and chain lube.
  • E-Bike Tune-Up (Trek, Specialized, Electra Brands: $99; Other Brands: $99 and Up): Similar to conventional tune-up with e-bike updates included.
  • Ultimate Bike Cleaning ($20 with Tune-Up / $40 Ala Carte): Thorough cleaning of frame, wheels, gears, chain, and brakes, polished to look its best.
  • Bike Build from Box/Tune-Up: For bikes shipped directly to the shop, they will build and tune it ($99 for conventional, $110 and Up for e-bikes).
  • Flat Fix: Includes labor and a new basic inner tube ($25 for most conventional bikes, $18 BYOT). Specialty bikes and e-bikes are charged at an hourly rate ($89/hr). Work is guaranteed for one week.
  • Brakes & Gears Adjustments: Individual adjustments for brakes ($15/set, $25/both) and gears ($25/both derailleurs), or combined ($45). Hydraulic brake bleed available ($30/wheel).
• Bicycle Accessories: They carry a wide range of accessories including helmets, horns, baskets, wheels, lights, bells, saddles, and other safety accessories, with an emphasis on comfort and cool aesthetics.
• Custom Bicycle Fitting (PedalFit System): Through simple measurements, they ensure proper bike fit by adjusting saddle height, handlebars, stem, and checking frame size.
• Mobile Mechanic Van (Pick-up and Delivery): For convenience, they offer bicycle pick-up and delivery services from your home or work.
• Free Loaner Bikes: Available to customers while their bike is being repaired (based on availability).
• Community Programs: Including "Build-A-Bike" for those in need (taking used bikes and having recipients do community service to earn them).
• Workshops and Clinics: Occasionally hosts workshops, such as free tire-changing clinics, to educate cyclists on maintenance and safety.

This extensive list showcases Pedaltown Bicycle Company's dedication to being a full-service, customer-focused bicycle shop for the Memphis community.

Pedaltown Bicycle Company has earned its glowing reputation in the Memphis community through several key features and highlights that set it apart:

• Exceptional Customer Service: Repeatedly highlighted by customers with "10/10" and "so awesome!" reviews. The staff, including Mel (the owner) and Kirby, are praised for being "very nice," "kind," and "life-savers," demonstrating genuine helpfulness and patience.
• "Out-of-the-Box" Problem Solving: A standout feature is their willingness and ability to tackle unique challenges. The example of Mel fixing a wheelchair tire when other shops couldn't, enabling a family to continue a sentimental vacation, showcases their extraordinary dedication and resourcefulness.
• Friendly and Unintimidating Atmosphere: The shop is specifically designed to be welcoming for all riders, a contrast to some bike shops that might feel intimidating to casual riders or newcomers. This ethos makes cycling more accessible.
• Community Engagement: Pedaltown is deeply involved in the local cycling community. They host regular group rides and offer free bicycle maintenance clinics to empower cyclists with knowledge. They also have a "Build-A-Bike" program to provide bikes to those in need, emphasizing community service.
• Comprehensive Inventory: Customers note the shop has "anything you could possibly want for your bike," from a wide selection of bikes (road, mountain, e-bikes, kids' bikes) to all necessary accessories like helmets, lights, and custom saddles.
• Adorable Shop Dog: A delightful highlight for many customers is the "too cute and well behaved" shop doggie, adding a unique, friendly touch to the store's ambiance.
• Professional and Thorough Service: Despite the friendly vibe, the repair services are professional and meticulous, with mechanics checking details like proper bike assembly, ensuring safety and optimal performance.
• Convenience Services: Offering free air and chain lube, mobile mechanic pick-up/delivery, and free loaner bikes during repairs significantly enhances customer convenience.

These combined features demonstrate Pedaltown Bicycle Company's commitment to being a central, supportive, and truly helpful part of the Memphis cycling community.

To connect with the friendly and expert team at Pedaltown Bicycle Company, whether for a quick tire pump, a new bike, or a complex repair, you can reach them using the following contact details:

Address: 2549 Broad Ave, Memphis, TN 38112, USA

Phone: (901) 746-8466

A direct phone call is the best way to get immediate assistance, inquire about their extensive services, or confirm current stock. Their location on Broad Avenue makes it a convenient and enjoyable destination for anyone in Memphis and the surrounding Tennessee areas seeking quality bicycle support.

For the residents of Memphis and the wider Tennessee region, Pedaltown Bicycle Company stands out as an exceptionally suitable and valuable local business. Its unique blend of personalized service, community focus, and comprehensive offerings makes it an indispensable asset for anyone passionate about cycling or in need of reliable mobility solutions.

Firstly, the overwhelming emphasis on exceptional customer service and an unintimidating atmosphere is a major draw for locals. The team, including owner Mel and staff like Kirby, consistently goes "above and beyond" to help customers, even in unusual circumstances like a wheelchair tire repair during a family vacation. This level of genuine care and problem-solving, coupled with a friendly demeanor, fosters immense trust and ensures that every local feels welcomed and supported, whether they are a seasoned cyclist or just getting started. This personalized approach truly sets them apart from larger, more impersonal stores.

Secondly, Pedaltown's active engagement with the local cycling community solidifies its role as more than just a retail space. By hosting regular group rides and offering free maintenance clinics, they actively contribute to fostering a vibrant and knowledgeable cycling culture in Memphis. This commitment to education and shared passion empowers locals to maintain their bikes and connect with fellow riders, strengthening the fabric of the community.

Furthermore, the comprehensive range of services and products available ensures that locals have a one-stop shop for all their cycling needs. From a diverse selection of bikes for every age and skill level to meticulous repair and maintenance services (including the convenience of free air and chain lube, and mobile pick-up/delivery), Pedaltown covers it all. Their expertise extends even to unique mobility challenges, demonstrating a versatile skill set that benefits a broad spectrum of the population.

In essence, Pedaltown Bicycle Company is a shining example of a local business that genuinely cares about its customers and its community. For anyone in Memphis looking for a trustworthy, friendly, and expert partner for their cycling adventures or mobility needs, this Broad Avenue gem is undoubtedly the ideal choice.

Pedaltown Bicycle Company

2549 Broad Ave, Memphis, TN 38112, USA