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Cycling GuiderBike ShopsWashingtonKitsap CountyBremertonBike Shops in North Callow AvenueKitsap Key & Bike Shop
Kitsap Key & Bike Shop ico

Kitsap Key & Bike Shop

306 N Callow Ave, Bremerton, WA 98312, USA

4.0
I’m not sure if the guy is just socially awkward but he has zero customer service skills. I have been coming here for years and after how I was treated this last month, I’m so done with them. About a month ago I went in to get multiple keys copied. I knew it was going to take some time to do so I told the guy that he could help the customer that came in right behind me. The employee didn’t even acknowledge the customer until he was done with me. While I was outside about to get on my bike the other customer came out and was already done. There was no need for him to wait that long to do something that quick. After the keys were tested the expensive set was not working. I took the keys back and told him and he didn’t know why they wouldn’t work and took them to his boss. In like two seconds the boss knew the copies were not the correct key. He apologized and said they would order the correct one and should have them in a few days. WEEKS go by and I went in yesterday and asked if they had come in yet. The employee said that they hadn’t ordered them yet because they wanted to get a big enough order to save money. I was tired of waiting so I asked for my money back. He turned about and looked up and turned back to me and with a tone said they can’t do anything after 15 days. I’ve been coming in for years and never have noticed those signs that are almost on the ceiling. The fact he wasn’t willing to work with me due to HIS MISTAKE pissed me off. I was needing other keys copied but I was done with his poor attitude so I went into east brem and went to a lock smith just outside Fred Meyer, they were amazing and as you can see from my pic, they take pride in their work and aren’t amateurs.Response to owners response.Thanks for acknowledging his poor customer service……..If his higher up could tell the key he cut was not the correct one by glancing at it, he clearly has not learned much by working here for years.My co worker just tried the keys I got yesterday and they don’t work. - Trevor Colledge
Kitsap Key & Bike Shop Overview Intro Photos Location Reviews

Kitsap Key & Bike Shop Introduce

For residents of Washington, particularly those in the Bremerton area, Kitsap Key & Bike Shop stands out as a unique and essential local business. True to its name, this establishment skillfully combines two distinct yet often needed services: expert bicycle repair and a reliable locksmith. In a region where both outdoor activity and practical household needs are paramount, Kitsap Key & Bike Shop offers a convenient, dual-purpose solution for the community. Whether you're a cyclist looking to hit the scenic trails of Kitsap County or simply need a spare key for your home, this shop aims to serve as a versatile local resource.

This article will provide an in-depth look at Kitsap Key & Bike Shop, covering its location, the services it offers, and what makes it a notable presence in the Bremerton community. We understand that for local Washington users, finding businesses that offer high-quality work and a good selection is crucial. Kitsap Key & Bike Shop has garnered positive feedback for its bike repair quality and its inventory of new and used bikes and parts, specifically mentioning Marin bikes, which are well-regarded in the cycling community. While some customer experiences highlight areas for improvement in front-desk communication regarding service readiness and managing expectations around return policies, the consistent praise for the actual mechanical work performed and the quality of bike offerings is a strong indicator of its value. The direct feedback from customers, both positive and constructive, helps paint a clearer picture of what to expect. It shows that while operational efficiency in communication might sometimes fall short, the core service—high-quality bike repair—remains a strong point. For a local bike shop, having skilled mechanics who do high-quality work is often the most important factor for many cyclists, and Kitsap Key & Bike Shop appears to deliver on this front. Their ability to handle various bike repairs, from routine tune-ups to more complex issues, combined with offering both new (like Marin) and used bikes and parts, provides a comprehensive solution for diverse cycling needs in the Washington region. This dual specialization also adds a unique layer of convenience, making it a distinctive and practical stop for many in the Bremerton community.

Kitsap Key & Bike Shop is envisioned as a place where the community can rely on solid technical work for their bikes. The shop is committed to providing high-quality repair work and offering a good selection of bicycles, including Marin bikes, known for their reliability and performance. They also cater to those looking for more budget-friendly options with a selection of used parts and bikes. This blend of new and pre-owned inventory, coupled with reliable repair services, positions them as a valuable resource for cyclists of all levels in Washington.

Kitsap Key & Bike Shop is centrally located at 306 N Callow Ave, Bremerton, WA 98312, USA. This accessible address places it conveniently within the bustling Bremerton community, making it easily reachable for residents throughout Kitsap County and the surrounding areas of Washington. North Callow Avenue is a key thoroughfare in Bremerton, ensuring straightforward access whether you are traveling by car, public transport, or even by bicycle. Its presence on a main road contributes to its visibility and ease of navigation using GPS or mapping applications. The location within Bremerton means it's readily available for quick stops for key copies or bike repairs, minimizing travel time for local patrons. Parking in the vicinity is typically manageable, adding to the convenience of your visit. For those coming from other parts of Kitsap Peninsula or even across the Puget Sound via ferry to Bremerton, the shop's address ensures it's a practical and efficient stop. This central and accessible location helps Kitsap Key & Bike Shop serve as a vital dual-purpose hub for the local population, addressing both their bike-related and locksmith needs right in the heart of their community. The blending of these two services in one accessible location is a significant benefit, streamlining errands for busy Washington residents and establishing the shop as a useful local institution.

Services Offered:

  • High-Quality Bicycle Repair Work: Comprehensive service for various bike issues.
  • Bicycle Tune-ups and Maintenance: Ensuring bikes are in optimal riding condition.
  • Sales of New Bicycles: Featuring a good selection of medium-priced bikes, including Marin.
  • Sales of Used Bikes: Providing affordable options for cyclists.
  • Sales of Used Bike Parts: A resource for specific components and budget-conscious repairs.
  • Key Cutting and Duplication: A full-service locksmith offering various key services.
  • Locksmith Services: Addressing a range of lock and key needs beyond just bike-related items.
  • Bike Component Upgrades: Assisting with selecting and installing new parts for performance.
  • General Bicycle Servicing: From minor adjustments to more complex mechanical fixes.

Features / Highlights:

  • Specializes in high-quality bike repair work, often praised for mechanical expertise.
  • Offers a good selection of new bikes, particularly mentioning Marin bicycles.
  • Provides access to used parts and bikes, catering to various budgets and needs.
  • Dual business model combining a bike shop with a locksmith service, offering unique convenience.
  • The "boss" or higher-up is noted for quickly diagnosing key issues and offering solutions.
  • Known for tackling a wide range of bike issues, from simple fixes to more complex repairs.
  • Supports local cycling by making bikes and repairs more accessible.
  • While communication has been an area of concern for some, the quality of mechanical work often receives positive feedback.
  • A long-standing presence in the community, with some customers having visited for years.

Kitsap Key & Bike Shop is notably suitable for locals in the Washington region, particularly those in Bremerton, due to its unique dual service offering and its reputation for quality bike repair. For residents, the convenience of having a reliable bike shop and a locksmith under one roof is a significant advantage, allowing them to address multiple needs in a single visit. The shop's commitment to high-quality bike repair work is a major draw. Many cyclists prioritize competent mechanics who can accurately diagnose and fix issues, and Kitsap Key & Bike Shop has a solid track record in this area, as highlighted by customers praising their repair quality. The availability of Marin bikes, a respected brand, along with used bikes and parts, provides valuable options for different budgets and preferences within the local cycling community. While some customer feedback points to challenges with front-desk communication regarding service readiness and adherence to return policies, it is important for locals to consider the overall value proposition. The "excellent bike shop" reviews for their repair work underscore their technical proficiency, which for many cyclists is the most critical aspect. By choosing Kitsap Key & Bike Shop, locals are supporting a versatile, community-embedded business that strives to provide essential services. For anyone in Washington needing reliable bike maintenance, a new or used bike, or even just a key copied, this Bremerton establishment offers a convenient and generally high-quality solution for their diverse local needs, making it a relevant and practical choice for the community.

Kitsap Key & Bike Shop Photos

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Kitsap Key & Bike Shop Location

Kitsap Key & Bike Shop

306 N Callow Ave, Bremerton, WA 98312, USA

Kitsap Key & Bike Shop Reviews

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