Incycle San Dimas Introduce
For cyclists throughout California, especially those in the bustling San Gabriel Valley, finding a bicycle shop that truly understands and caters to every aspect of their passion is paramount. Incycle San Dimas, located in San Dimas, CA, stands out as a premier destination that goes far beyond the typical retail experience. This well-established bike store has earned a stellar reputation for its comprehensive selection of high-quality bicycles, its state-of-the-art facilities, and, most notably, its exceptional customer service delivered by a team of professional and knowledgeable staff. Whether you're a seasoned rider eyeing a new Specialized mountain bike, a commuter looking for a reliable road bike, or a beginner seeking guidance for your first cycling adventure, Incycle San Dimas is poised to exceed your expectations.
Incycle San Dimas isn't just a place to purchase a bike; it's a vibrant hub where cycling dreams are brought to life. Their commitment to the cycling community is evident in every interaction, ensuring that each customer, regardless of their experience level, receives personalized attention and expert advice. The store's ethos is built on trust and reliability, fostering a welcoming atmosphere where customers feel comfortable asking questions and exploring their options. This approach is particularly valued by Californians who appreciate local businesses that prioritize genuine connection and deep product understanding.
The consistent praise from customers, such as the outstanding feedback for Alexis, highlights Incycle San Dimas's dedication to building relationships. Her ability to patiently walk customers through various models, features, and recommendations, coupled with her extensive product knowledge, exemplifies the high standard of service one can expect. This level of professionalism ensures that customers are not just satisfied with their purchase but are truly comfortable and excited about hitting the trails or roads with their new bikes. This is the kind of service that builds loyalty and makes Incycle San Dimas a recommended choice for cyclists across the region.
Furthermore, Incycle San Dimas plays a crucial role in supporting the active lifestyle that defines California. By offering a broad selection of bikes, parts, and accessories, alongside expert maintenance and repair services, they enable more individuals to embrace cycling as a form of recreation, exercise, and sustainable transportation. Their commitment to providing competitive pricing and a visually appealing, well-organized layout further enhances the overall customer experience, making every visit enjoyable and effortless.
Incycle San Dimas is strategically located at 501 W Arrow Hwy, San Dimas, CA 91773, USA. This prime address places it conveniently within the heart of San Dimas, a gateway to numerous popular cycling routes and mountain bike trails in Southern California. Arrow Highway is a significant thoroughfare, ensuring excellent visibility and easy access for customers traveling from various parts of the San Gabriel Valley, including Covina, Glendora, La Verne, and Pomona, as well as the broader Los Angeles County area.
The store's location within a commercial area typically provides ample parking, which is a significant convenience for customers transporting bikes for service or picking up new purchases. This ease of accessibility is a major benefit for Californians, allowing for stress-free visits whether for a quick tire repair or an extensive bike fitting. The thoughtful placement of the shop underscores Incycle San Dimas's commitment to customer convenience, making it a reliable and accessible destination for all cycling needs in the region.
For inquiries, service appointments, or to check on the availability of specific bikes and gear, Incycle San Dimas can be easily reached by phone. You can contact their professional and knowledgeable team at (909) 592-2181 or via mobile at +1 909-592-2181. This direct line of communication ensures that customers can receive prompt assistance, whether they are seeking detailed product information, scheduling a bike adjustment, or simply looking for expert advice on local riding conditions. This responsiveness is a cornerstone of their exceptional customer service.
Services Offered:
- New Bicycle Sales: An extensive inventory of leading brands, including a strong focus on Specialized bikes, encompassing mountain bikes, road bikes, electric bikes, gravel bikes, commuter bikes, recreational bikes, and kids' bikes.
- Bicycle Repair and Maintenance: Comprehensive mechanical services, from routine tune-ups and flat-tire fixes to complex overhauls and specific component adjustments.
- Bike Fitting Services: Professional Retül bike fitting using 3D scanning technology and data-backed methods to optimize rider position for comfort, efficiency, and performance.
- Apparel and Accessories Sales: A wide selection of cycling clothing, helmets, shoes, components, parts, and various accessories for all cycling disciplines.
- Expert Product Consultation: In-depth guidance from knowledgeable staff, like Alexis, who assist customers in selecting the ideal bike and gear based on their riding style, experience, and goals.
- Test Rides: Opportunities to test ride bikes to ensure comfort and suitability before purchase.
- Custom Builds: Assistance with custom bike builds to create a ride tailored specifically to individual preferences.
- Warranty and After-Sales Support: Guidance on product warranties and ongoing support to ensure long-term satisfaction.
Features / Highlights:
- Outstanding Customer Service: Consistently praised for polite, patient, thorough, and knowledgeable staff who go above and beyond to ensure customer satisfaction.
- Specialized Bicycle Dealer: A prominent retailer of Specialized bikes, offering access to a wide range of their innovative and high-performing models.
- Extensive Bike Selection: Caters to all types of riders with a diverse inventory including mountain, road, electric, gravel, hybrid, and kids' bikes.
- State-of-the-Art Facilities: Features include an open bay mechanics area where customers can watch their bikes being serviced, and a private fit studio.
- Professional Bike Adjustments: Staff are skilled in making necessary bike adjustments (seat height, suspension, handlebars) for optimal test ride experiences and final setup.
- Comprehensive Product Knowledge: Employees possess deep expertise in bike models, features, and recommendations, as highlighted by customer experiences.
- Community-Oriented Approach: A local business that prioritizes the community, fostering a welcoming atmosphere for all cyclists.
- Competitive Pricing: Offers high-quality bikes and services at competitive prices, enhancing its appeal to local cyclists.
- Renowned for Reliability: A long-standing presence (since 1991, with San Dimas store relocating to a larger space) building trust within the cycling community.
Contact Information:
Address: 501 W Arrow Hwy, San Dimas, CA 91773, USA
Phone: (909) 592-2181
Mobile Phone: +1 909-592-2181
In conclusion, Incycle San Dimas truly stands as a pinnacle of excellence for cyclists across California. For locals in the San Gabriel Valley and beyond, this establishment offers an unparalleled blend of an extensive, high-quality product selection and consistently outstanding customer service. The glowing testimonials, particularly highlighting the professionalism and dedication of staff members like Alexis, underscore why Incycle San Dimas is not just a bike shop, but a trusted partner in every cyclist's journey.
Whether you're embarking on your first cycling adventure or are a seasoned rider looking for advanced gear and expert maintenance, Incycle San Dimas provides everything you need. Their commitment to personalized service, ensuring that bikes are perfectly adjusted for comfort and performance before purchase, makes a significant difference in the customer experience. This attention to detail, coupled with their comprehensive repair capabilities and strong focus on top brands like Specialized, solidifies their position as a leading authority in the California cycling market.
By choosing Incycle San Dimas, Californians are not just making a purchase; they are investing in a seamless, supportive, and ultimately more enjoyable cycling lifestyle. The store's dedication to creating a welcoming and knowledgeable environment makes it the ideal destination for anyone passionate about two wheels, reinforcing its reputation as a cornerstone of the local cycling community.
Incycle San Dimas Photos










Incycle San Dimas Location
Incycle San Dimas
501 W Arrow Hwy, San Dimas, CA 91773, USA
Incycle San Dimas Reviews
I want to take a moment to recognize the outstanding customer service I received today from Alexis and to also give credit to the management team for having such a professional and knowledgeable staff member on their team.About three weeks ago, I called the shop with several questions regarding Specialized bikes. Alexis answered the phone and spent time walking me through different models, features, and recommendations based on my riding style. She was incredibly patient, polite, and thorough during our first call—which already made a great impression.Today, I came into the shop ready to make a purchase, and I was glad to see Alexis again. From the start, she was welcoming and attentive. She remembered our previous conversation and helped me finalize the selection of two Specialized bikes. What stood out most was her ability to answer every single question I had without hesitation, and the way she went above and beyond to ensure I was completely comfortable with my purchase.She quickly made all the necessary adjustments to both bikes—seat height, suspension, handlebars—so I could test ride them and get a true feel before making the final decision. Her attention to detail and care during the setup process made it clear she knows what she’s doing and genuinely wants customers to be satisfied.To the manager reading this, I want to say—Alexis is an absolute asset to your team. Her professionalism, product knowledge, and customer service were exceptional from start to finish. Employees like her reflect positively on your entire store. I’m extremely satisfied with the service and my two new bikes, and I’m genuinely excited to hit the trails tonight.Thank you again, Alexis, and kudos to the management for maintaining a top-notch team!
Jun 28, 2025 · Carlos MoralesSuperb customer service, answered my all questions. First time buying a bike for myself and steered me in the right direction.Respectful, knowledgeable and polite. Don't hesitate, they are worth it 👍
Apr 23, 2025 · hondabarQuality build for a reasonable price. Thanks Incycle keep up the good work Aldo, Ernie, Thomas, Matt & Colin.
May 13, 2025 · James WhitcherI’ve been buying my family bikes here and I’ve been bringing them back here for tune-ups for years.My sons rage on their bikes, something breaks, and INCYCLE never up-sells me on products, services and tuneups-ups I don’t need. Somehow they’ve figured out how to be a big business but stay small— great at serving their local community.Appreciated the casual staff dynamic— keep doing it right!
Dec 21, 2024 · Zack GrellingThank you Isaac and the team in San Dimas! Went in to buy a Chisel, left with a Chisel and ebike for hubby (and a bike rack since 2 bikes wasn’t planned!). Very happy couple. Can’t wait for our many rides
Mar 03, 2025 · Elisabeth Madec
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