Hangtown Cyclery Introduce
## Your Local Hub for Cycling in Placerville: Hangtown Cyclery
For cycling enthusiasts and casual riders alike across California, especially in the historic and scenic Placerville area, finding a reliable and knowledgeable bicycle store is paramount to enjoying the diverse terrains and beautiful routes this region offers. Hangtown Cyclery aims to be that local destination, striving to serve the cycling needs of the community right from the heart of Placerville.
Located on Main Street, Hangtown Cyclery endeavors to be more than just a retail space; it's a dedicated spot where cyclists can find essential parts, receive expert guidance for their bike maintenance, and explore options for new bikes. They understand the unique demands of cycling in California, from the challenging mountain trails to the leisurely road rides. While experiences may vary, the core mission of a local bike shop like Hangtown Cyclery is to contribute to the local cycling culture by providing necessary products and services, aiming to keep the wheels of Placerville's cyclists turning smoothly and efficiently. This introduction provides a factual overview of the business based on available information, acknowledging varied customer experiences to maintain a factual tone.
## Conveniently Located in Historic Downtown Placerville
Hangtown Cyclery is prominently located at 413 Main St, Placerville, CA 95667, USA. This address places the bicycle shop directly on Placerville's historic Main Street, a central and easily recognizable area within the city. Being on Main Street means the shop is situated in a bustling part of town, making it a convenient stop for locals going about their daily routines or for those specifically visiting downtown.
The location in Placerville, a city rich in Gold Rush history and surrounded by natural beauty, makes Hangtown Cyclery accessible for residents not only within Placerville itself but also from surrounding communities in El Dorado County. Accessing Main Street is typically straightforward, whether by car, or for local riders, by bike. While parking can sometimes be a consideration in historic downtown areas, its central position ensures that for many in the California Foothills region, Hangtown Cyclery is a nearby and practical option for their cycling needs. This accessibility aims to make it easy for customers to drop by for parts, advice, or service.
## Services Offered at Hangtown Cyclery
Hangtown Cyclery, as a dedicated bicycle store, typically offers a range of services designed to support cyclists with their equipment, maintenance, and purchasing needs. Based on general bike shop practices and insights from customer feedback, their services include:
- Bicycle Parts Sales: Providing a selection of essential parts and components for various types of bicycles. Customers have noted finding the "parts needed for my son's bike," indicating a focus on supplying necessary components for repairs and upgrades.
- Bicycle Sales (New & Consignment): Offering bicycles for purchase. This can include new bikes across different categories (road, mountain, hybrid, etc.) and potentially consignment services for used bikes. It's important to note that experiences with consignment services have varied, as some customers reported issues with communication and payment for consigned items.
- Bicycle Repair and Maintenance: Performing repair and maintenance services for bicycles. While specific details on the range of repairs are not extensively detailed in public reviews, a bicycle shop on Main Street would generally handle common issues such as tire repairs, brake adjustments, gear tuning, and possibly more complex overhauls.
- Expert Guidance and Advice: Staff are noted for their knowledge and willingness to provide "expert guidance" and "insights" on products and cycling needs. This personal interaction helps customers make informed decisions about parts or bikes.
- Shop Layout and Organization: The store's "organized layout" is mentioned as contributing to an enjoyable shopping experience, making it easier for customers to browse products.
For specific details on repair pricing, current inventory of new bikes, or consignment terms, it is always recommended to contact Hangtown Cyclery directly via phone or by visiting the store.
## Features and Highlights of Hangtown Cyclery
Hangtown Cyclery aims to provide a valuable service to the Placerville cycling community, and certain aspects of their operation have been highlighted by customers, reflecting both positive and challenging experiences:
- Knowledgeable Staff and Expert Guidance: A key positive feature frequently mentioned is the knowledge and passion of certain staff members, particularly Kevin, who is described as having a "friendly demeanor and genuine passion for cycling." Customers appreciate his "expert guidance" and willingness to "share insights," making for an informed shopping experience. This expertise is valued by both "seasoned cyclists and those new to the sport."
- Wide Range of Quality Products: The store is noted for offering a "wide range of quality products," which contributes to an "enjoyable shopping experience" for those seeking bicycle parts or potentially new bikes.
- Organized Store Layout: The shop's "organized layout" is highlighted as a positive aspect, making it easy for customers to navigate and find what they need.
- Local Presence: As a local business on Main Street, Hangtown Cyclery serves as a community fixture for cyclists in Placerville and the surrounding areas.
However, it is crucial to acknowledge that customer experiences regarding business operations, particularly concerning communication, scheduling, and consignment payment, have been inconsistent. Some reviews indicate significant frustration with unreturned calls, missed appointments, and delays in receiving payments for consigned bikes. This suggests that while product knowledge and in-store experience can be positive, operational consistency may vary.
## Contact Information for Hangtown Cyclery
If you plan to visit Hangtown Cyclery or need to get in touch, here is their contact information:
- Address: 413 Main St, Placerville, CA 95667, USA
- Phone: (530) 903-3317
- Mobile Phone: +1 530-903-3317
The store's typical operating hours are Tuesday through Saturday from 10 AM to 5 PM, and it is closed on Mondays and Sundays. Given some customer feedback about communication, it may be advisable to plan visits during confirmed open hours and be prepared to follow up as needed for specific inquiries, especially regarding services like consignment.
## Why Hangtown Cyclery is a Suitable Option for California Locals
For residents across California, particularly those in the Placerville area, Hangtown Cyclery presents itself as a local option for their cycling needs. Its prime location on Main Street makes it an accessible and recognizable establishment within the community, providing a physical presence where local cyclists can seek out parts, products, and services. The store's stated aim to offer "expert guidance" and a "wide range of quality products" can be beneficial for individuals looking for specific cycling solutions or advice from staff with a "genuine passion for cycling."
For those who value supporting local businesses, Hangtown Cyclery represents a neighborhood choice that, at its best, provides valuable resources for the local cycling scene. When communication and service delivery are seamless, customers have expressed high satisfaction with the knowledge and helpfulness of the staff, particularly Kevin. This positive aspect can be a strong draw for both seasoned riders seeking specific components and newcomers looking for initial guidance for their cycling journey in the diverse terrains of California.
However, it is also important for locals to approach with an understanding that customer experiences have varied, particularly in administrative aspects like communication and consignment processes. For those who prioritize direct, in-person interactions for product Browse and on-the-spot advice, and are willing to manage potential follow-ups, Hangtown Cyclery remains a local bike shop striving to serve the Placerville community's cycling needs.
Hangtown Cyclery Photos


Hangtown Cyclery Location
Hangtown Cyclery
413 Main St, Placerville, CA 95667, USA
Hangtown Cyclery Reviews
Terrible experience. The owner, Kevin, doesn't answer the phone, doesn't return calls, and makes promises he doesn't keep. We placed our bike on consignment with Kevin, and he said it should sell in about 2 weeks. That sounded perfect. But after a month with no updates, we went to the store to see what was going on, and Kevin said that yes, he sold the bike. Great! But why didn't he call tontell us ? Well, no, it wasn't so great. It was like pulling teeth to get our portion of the money for the bike. After 5 missed appointments by Kevin, locked doors during business hours, and excuse after excuse, Kevin did finally show up with a check 3 weeks later than promised. The entire process was a fiasco, and then Kevin took it even further and poured salt on the wound by insulting me when I politely tried to explain my frustrations. For these reasons, I strongly do not recommend Kevin or Hangtown Cyclery.
Aug 20, 2024 · DJ DI recently had the pleasure of visiting Hangtown Cyclery, and I must say, the experience exceeded my expectations. Kevin, one of the staff members (owner?), played a pivotal role in making my visit memorable.From the moment I walked in, Kevin's friendly demeanor and genuine passion for cycling were evident. He took the time to listen to my cycling needs and provided expert guidance on parts needed for my son's bike. Kevin's knowledge of the products and his willingness to share insights showcased a level of customer service that is truly commendable.The wide range of quality products and the store's organized layout made my shopping experience enjoyable.In conclusion, Hangtown Cyclery, with Kevin at the forefront, provides a stellar customer experience. I highly recommend this establishment to both seasoned cyclists and those new to the sport. Kevin's expertise and friendly attitude make Hangtown Cyclery a standout choice for all your cycling needs.
Nov 17, 2023 · Nick BertschI've used Hangtown Cyclery several times and always had excellent service. A couple of times Kevin has fixed something for free that I thought would be a major expense. For example, my bicycle seat post is spring-loaded and has a lever to release the tension so I can adjust the height while I'm riding. It got to where it wouldn't hold my weight, kept getting lower during the ride, and I thought it would require a spring replacement. Kevin fixed it by adjusting the nut on the end of the cable, no charge.Recently I needed to replace the original tires and Kevin walked me through selecting the right tires based on my riding preferences (onroad/offroad percentages, etc); the new tires are much better for my type of riding.Several other instances, but in general, the work has always been done on or before when he said it would be, always a fair price, and always a good job.
May 19, 2024 · Gary RathbunHangtown Cyclery has terrible customer service, is dishonest, and the owner uses cheap products that raise serious concerns.I brought in my front wheel that needed sealant refreshed because it was due. I removed the tire myself and was unable to get it re-installed because I do not have a compressor and I was in a rush. I brought in the wheel and the guy replaced my Stan’s Tubeless Rim Tape with Guerilla Tape (not a cycling product and not designed for high pressure Tubeless). In addition, when he returned the wheel to me, it had a wobble or bubble in the tire first ride out. He defensively said it wasn’t him (I never accused him, this could have been me), but if I am paying you, how does a bike shop not inspect the quality of their work before returning to the customer?Ultimately I ended up needing to visit another bike shop down the hill who informed me the rim had been re-taped incorrectly and would not hold air. The other shop replaced the tire with a new one, showed me it wouldn’t hold air, and then quickly replaced the rim tape with the correct tape for my wheel, charged me less, and had it back to me faster. The issues was resolved in one visit.After giving this guy the benefit of the doubt multiple times, he instead argued with me that Guerilla tape can be used for bikes (I know I worked in many bike shops) but it’s not suitable for high pressure tubeless.In addition, even if it could, my tire would not hold air, and the service I paid for was never delivered. He refused a refund, didn’t offer even a partial, store credit, or any solution for a follow up, he just wanted to argue. This shop has lost a customer for life over $30 and for not using suitable bike products. He rudely showed me the door and I am glad that’s the last time I will have to walk through it and have such a terrible experience.As someone who has been recovering after their hospital visit from a very bad crash on this bike, I put my trust in this "mechanic" to give me reliable and dependable service to make my bike safe to ride. I was let down.I have never missed the friendly, professional, and self-accountable, atmosphere of Placerville Bike Shop more in my life.
Oct 27, 2023 · Jason BuchananNew to town ...1st time in I was just visiting & I need a mounting screw ... wasn’t sure of the size - Kevin gave me two ... offered to pay - no way ... asked to come back again!Moved here a couple weeks ago. I came back as my sister had purchased me a pump as a gift ... a few PSI short of what I needed. Kevin exchanged it without a receipt ... and stated he owned me money for a refund ... didn’t remember I still owned him - told him I’d be back for a tube as the movers gave me a flat ...Great service ....Great integrity ...I’ll be back !- 1 ⭐️ for the same issue w/ published store hours
Aug 03, 2019 · Ant Jackson
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