Global Bikes & E-Bikes

For over two decades, Global Bikes & E-Bikes has been a fixture in the Arizona cycling scene, proudly serving the community with a wide selection of bicycles and comprehensive services. Located in Chandler, this established bike shop is known for being Arizona's "go-to" destination for traditional bikes, electric bikes, and all the gear needed to enjoy the state's diverse riding landscapes. From casual rides around the neighborhood to challenging mountain biking trails and long-distance road cycling, Global Bikes & E-Bikes aims to cater to every cyclist's journey.

Global Bikes & E-Bikes has built a significant presence across Arizona, with multiple locations, solidifying its reputation as a trusted name in the local cycling community. This Chandler branch, in particular, has been a key part of their success, offering a vast showroom and a full-service department. The store prides itself on its knowledgeable sales team and factory-trained technicians who are equipped to handle a wide range of bikes and e-bikes, from the latest models to classic favorites.

While the business generally receives positive feedback for its sales team and product knowledge, as evidenced by a customer praising their "Great sales team that know their bikes inside and out!", it's important to acknowledge that customer service experiences can vary. A recent review highlighted a disappointing visit, citing a lack of greeting and dismissive behavior from some staff members during a service drop-off. This particular instance, while noted as a "first for this shop" by the long-time customer, underscores the importance of consistent customer service in any business. However, other reviews for Global Bikes locations consistently highlight positive interactions, praising staff for their knowledge, patience, and helpfulness, suggesting this specific instance may not be representative of the overall standard.

Despite isolated incidents, Global Bikes & E-Bikes remains a cornerstone for Arizona cyclists, offering a robust inventory and a full suite of services. Their long history in the community and dedication to the cycling lifestyle indicate a strong commitment to serving local riders. They continue to be a primary dealer for popular brands, reinforcing their position as a key player in the Arizona bicycle market.

Global Bikes & E-Bikes is conveniently located at 2915 W Ray Rd #10, Chandler, AZ 85226, USA. This prominent address places it in a highly accessible area of Chandler, making it a convenient destination for cyclists throughout the East Valley and the broader Phoenix metropolitan area. Its position on West Ray Road, a major east-west artery, ensures straightforward navigation for customers traveling from various parts of Chandler, Mesa, Gilbert, Tempe, and even south Phoenix.

The store's accessibility is further enhanced by its presence in a commercial plaza, which typically offers ample parking space. This is a significant advantage for customers transporting their bikes for service or picking up new purchases. For those who prefer to cycle to the shop, the surrounding area in Chandler provides a network of bike-friendly streets and access to local pathways, making it easy to integrate a visit to Global Bikes & E-Bikes into a ride.

Being one of multiple Global Bikes locations across Arizona (including other Chandler stores, Gilbert, Mesa, and Ahwatukee), this branch contributes to a widespread network that offers convenience and support for cyclists no matter where they are in the Valley. This geographical coverage ensures that expert bike service and a wide selection of products are never too far away for Arizona's active cycling community.

• Bicycle Sales: Global Bikes & E-Bikes offers an extensive selection of bicycles across various categories, catering to all types of riders. This includes:
  • Traditional Bikes: A wide range of mountain bikes (full suspension, hardtail), road bikes (road race, all-road, gravel, cyclocross, triathlon), city and recreation bikes (comfort, fitness, urban & commuter, cruisers, cargo bikes), and kids' bikes. They stock popular brands like Trek, Scott, and Electra.
  • Electric Bikes (E-Bikes): As "Arizona's #1 Electric Bike Dealer," they boast over 50 e-bikes on display for test rides. Their e-bike selection spans mountain e-bikes (e-full suspension, e-hardtail), road e-bikes, and city e-bikes (e-cruisers, e-cargo bikes). They represent top e-bike brands such as Trek, Scott, Electra, Gazelle, Izip, Gocycle, and Super73.
• Bicycle Repair and Service: They offer comprehensive repair and maintenance services for all makes and models of traditional (pedal) bicycles and e-bikes. This includes:
  • Service for Life: A notable offering for bikes purchased at Global Bikes locations.
  • Modern Service Department: Equipped with electric lifts for safe and efficient handling of bikes, including electric bikes and those with electric shifting. They handle everything from simple flat services to complex fork and shock rebuilds and wheel building.
  • Factory Trained Technicians: Their service department consists of factory-trained technicians ensuring professional and reliable repairs.
• Bike Fittings: Global Bikes provides professional bike fitting services, as highlighted by customer reviews mentioning positive experiences with staff members like John for bike fittings. These fittings ensure optimal comfort, performance, and injury prevention for riders.
• Parts and Accessories: They stock a large quantity of components and repair items to get bikes "back up and rolling quickly." Their inventory includes tires/tubes, wheels, accessories, e-bike batteries/kits, and car racks. They also carry a wide selection of lubes, degreasers, cleaners, and bike wash products from top brands.
• Apparel and Gear: Customers can find cycling-specific apparel, including new apparel, helmets (men's and women's), shoes (men's and women's), eyewear (Tifosi Glasses), and other rider gear.
• Bike Rentals: While not the primary focus of this specific location's information, Global Bikes as a whole offers bike rentals, making it a convenient option for temporary use or trying out different bike types.
• Group Rides & Clinics: Global Bikes actively engages with the cycling community by organizing group rides and clinics, fostering a sense of community and providing opportunities for riders to learn and connect.

• Arizona's "America's Best" Rated Bike Shop: Global Bikes & E-Bikes has been recognized multiple times (8 times running) as "America's Best" Rated Bike Shop by the NBDA (National Bicycle Dealers Association), indicating a high standard of overall operation and service.
• Arizona's #1 Electric Bike Dealer: They are a leading dealer for e-bikes in Arizona, boasting a large display of over 50 e-bikes available for test rides and representing a wide array of top brands, demonstrating their expertise and commitment to the growing e-bike market.
• Extensive Inventory from Top Brands: The store carries a comprehensive selection of traditional and electric bikes from highly respected brands like Trek, Scott, Electra, Gazelle, Izip, Gocycle, and Super73, offering diverse options for all riding styles and budgets.
• 20+ Years of Arizona Excellence: Global Bikes has been serving the "valley of the sun" for over two decades, signifying their deep roots in the local community and long-standing experience in the bicycle industry. They are family-owned and operated since 2001.
• "Service for Life" Program: This unique offering for bikes sold at Global Bikes locations provides ongoing support and maintenance, enhancing the long-term value for customers.
• Modern and Well-Equipped Service Department: Their service areas are clean, modern, and feature electric lifts, multiple benches equipped for e-bike and electric shifting updates, and staffed by factory-trained technicians. This ensures high-quality and efficient repairs.
• Positive Sales Team Expertise: Despite a recent negative service experience mentioned in one review, other testimonials highlight the "Great sales team that know their bikes inside and out!" and praise staff like Andrew and Logan for their knowledge, honesty, and assistance in selecting bikes.

Address: 2915 W Ray Rd #10, Chandler, AZ 85226, USA

Phone: (480) 899-3625

Mobile Phone: +1 480-899-3625

For locals across Arizona, particularly those in Chandler and the wider Phoenix metropolitan area, Global Bikes & E-Bikes at 2915 W Ray Rd is a compelling choice for all their cycling needs. Despite a recent, isolated negative customer service experience, the store's extensive history, vast inventory, comprehensive service offerings, and overall positive reputation make it a highly suitable and reliable option for the vibrant Arizona cycling community.

The store's long-standing presence, celebrating over 20 years of service, demonstrates a deep commitment to Arizona's cycling culture. This longevity means they understand the unique demands of cycling in the state, from the intense summer heat to the varied terrains of desert trails and urban paths. Locals can benefit from this accumulated expertise, ensuring they receive advice and products tailored to their specific riding conditions and preferences.

Global Bikes & E-Bikes offers an unparalleled selection of bicycles, encompassing traditional bikes (mountain, road, city, kids) and a leading inventory of electric bikes. For Arizonans looking to purchase a new bike, the opportunity to explore over 50 e-bikes on display from top brands like Trek, Scott, and Electra, along with a wide range of traditional models, provides an unmatched shopping experience. This breadth of choice ensures that every local, from the seasoned enthusiast to the casual rider, can find a bike that perfectly matches their lifestyle and budget.

Furthermore, the comprehensive repair and maintenance services, backed by factory-trained technicians and a modern service department, offer crucial support for local cyclists. The "Service for Life" program for bikes purchased at Global Bikes locations adds significant long-term value, providing peace of mind that their investment will be well-maintained throughout its lifespan. This commitment to ongoing service is vital for keeping bikes in optimal condition for enjoying Arizona's extensive cycling opportunities.

While customer service can sometimes be inconsistent, as noted in one recent review, the overwhelming majority of feedback for Global Bikes across its various locations points to positive interactions, particularly with the knowledgeable sales team and dedicated mechanics. Many customers highlight the staff's expertise, honesty, and willingness to assist, showcasing a business that generally strives for excellent customer relations.

In conclusion, Global Bikes & E-Bikes in Chandler stands as a comprehensive and well-established resource for Arizona's cycling population. Its vast selection, expert service capabilities, and deep roots in the community make it a highly suitable destination for locals seeking quality bikes, professional repairs, and a trusted partner for their cycling adventures across the Grand Canyon State.

Global Bikes & E-Bikes

2915 W Ray Rd #10, Chandler, AZ 85226, USA