George Garner Cyclery

For generations of cyclists across Illinois, finding a reliable and knowledgeable bicycle store has been an essential part of their riding experience. In Northbrook, IL, George Garner Cyclery stands as a testament to enduring quality, expertise, and a deep-rooted passion for all things cycling. With a history stretching back to 1947 when George Garner Sr. opened his first shop, and its first Illinois location established in Northbrook in 1964, this cyclery has built a legacy of serving the community with dedication and a comprehensive approach to bicycle sales and service. This article aims to provide an in-depth look at what makes George Garner Cyclery a prominent and trusted destination for cyclists throughout the Illinois region.

George Garner Cyclery isn't just a retail space; it's a cycling institution. Their long-standing presence in the Illinois market speaks volumes about their commitment to fostering the cycling lifestyle. From helping first-time riders choose their ideal bicycle to providing meticulous maintenance for seasoned enthusiasts, the team at George Garner Cyclery strives to ensure every customer's journey on two wheels is enjoyable and safe. They emphasize finding the right fit and providing thorough service, aiming to be a consistent partner for all your cycling needs.

George Garner Cyclery is conveniently located at 1111 Waukegan Rd, Northbrook, IL 60062, USA. Northbrook is a well-established suburb in the northern part of Illinois, making the store easily accessible for residents from various surrounding communities in Cook and Lake Counties. Waukegan Road is a major thoroughfare, ensuring excellent visibility and straightforward navigation for those driving to the shop. The location is designed to be convenient, with ample parking typically available for customers bringing in their bikes for service or looking to explore the wide range of bicycles and accessories on offer. Its strategic position allows George Garner Cyclery to serve a broad demographic of cyclists throughout the greater Illinois area, from daily commuters to weekend adventurers.

George Garner Cyclery offers a wide array of services, backed by decades of experience and skilled technicians, to ensure your bicycle is always performing at its best. They are equipped to handle various makes and models, not just the ones they sell.

• Bicycle Sales: A vast selection of bicycles from renowned brands like Trek and Electra, catering to all riding disciplines including road, mountain, hybrid, electric (e-bikes), comfort, and kids' bikes. They offer professional guidance to help customers select the perfect bike.
• Professional Bike Assembly: Every new bike purchased is meticulously assembled by experienced, professional mechanics, ensuring optimal performance and safety from day one.
• Comprehensive Service Packages: Offering various tune-up and repair packages, including:
  • Basic Tune-up: Includes gear, brake, head, hanger, and hub adjustments, wheel truing, drivetrain and cable lubrication, and frame cleaning/polishing.
  • Complete Check Service: Builds upon the Basic Tune-up with an entire bike cleaning and polishing, and the drivetrain removed, cleaned, and degreased in an ultrasonic parts washer.
  • Pro Package Overhaul: The most extensive service, including all elements of the Complete Check, plus stripping the frame of all components for cleaning and repacking all bearing surfaces.
• A La Carte Repairs: Individual repairs for specific issues, from flat tire fixes (often done while you wait) to more complex component replacements.
• Bike Fitting Services: Expert bike fitting to ensure your bicycle is perfectly adjusted for your body, enhancing comfort, efficiency, and preventing injuries, crucial for riders of all levels.
• Parts and Accessories: A comprehensive inventory of bicycle parts, wheels, tires/tubes, accessories, clothing, helmets, shoes, and car racks to meet every cyclist's needs.
• Warranty Support: Assistance with manufacturer warranties for bikes purchased through the store, helping to resolve issues efficiently.
• Trade-ins & Used Bikes: Options for trading in existing bikes and a selection of quality used bikes, providing more choices for customers.
• Bike Rental: Provides bike rental services, allowing customers to try out different models or enjoy a ride without committing to a purchase.

George Garner Cyclery prides itself on several key features and customer-centric highlights that have contributed to its lasting success and reputation:

• Decades of Experience: Established in 1947, and with an Illinois presence since 1964, the cyclery boasts over 75 years of industry experience, with many mechanics having over 30 years of bike knowledge. This extensive background ensures a high level of expertise in all aspects of cycling.
• Non-Commissioned Sales Staff: A significant highlight is their non-commissioned sales team. This policy ensures that staff recommend products based on customer needs and criteria, rather than sales incentives, fostering trust and genuine assistance.
• Customer-Focused Service: Many reviews highlight the professionalism, helpfulness, and attention to detail from the staff. They take the time to explain services and offer various options.
• 2-Year Service Policy / Free Tune-ups: New bikes purchased from George Garner Cyclery often come with a valuable 2-year service policy or free tune-ups, ensuring long-term support and maintenance for your investment.
• Walk-in Service: They understand that sometimes issues arise unexpectedly. They offer walk-in service and strive to fix minor issues on the spot, with flat fixes being done while you wait, prioritizing customer convenience.
• Thorough Bike Tuning and Fitting: As exemplified by a customer's positive review, the staff goes to great lengths to ensure bikes are properly tuned, and fitting the saddle and bars perfectly, including final inspections and chain oiling before leaving the store.
• Wide Range of Bike Brands and Types: Catering to diverse cycling interests, they stock a variety of bikes including Trek and Electra, from high-performance road bikes to comfortable cruisers and e-bikes, ensuring options for every rider in Illinois.
• Community Involvement: George Garner Cyclery has a history of community involvement, including being recognized as a Track Club of the Year by USA Cycling, and participating in initiatives like donating unused bikes.

For inquiries about bikes, service appointments, or accessories, George Garner Cyclery is readily available to assist the Illinois cycling community.

Address: 1111 Waukegan Rd, Northbrook, IL 60062, USA

Phone: (847) 272-2100

Mobile Phone: +1 847-272-2100

For residents across Illinois, George Garner Cyclery in Northbrook stands as a cornerstone of the local cycling scene, offering a blend of historical depth, extensive expertise, and a genuine commitment to customer satisfaction. While an isolated negative experience can occur anywhere, the overwhelming majority of reviews and the cyclery's decades-long reputation highlight their dedication to professional, attentive service. The assurance of non-commissioned sales staff, comprehensive service packages including valuable multi-year tune-up policies, and immediate walk-in assistance for minor issues like flats, underscore their customer-first philosophy. Their ability to expertly fit riders to their bikes, ensuring comfort and performance, and their extensive selection of bikes and accessories from leading brands like Trek and Electra, make them a one-stop shop for all cycling needs. George Garner Cyclery is more than just a place to buy a bike; it's a trusted partner that supports the vibrant cycling culture of Illinois, ensuring that every local rider, from novice to veteran, receives the best possible experience on two wheels.

George Garner Cyclery

1111 Waukegan Rd, Northbrook, IL 60062, USA