Brooklyn Bicycle Co. HQ Introduce
For New Yorkers, a bicycle is often more than just a mode of transport; it's a statement, a lifestyle, and a way to navigate the city's unique rhythm. When it comes to finding a bike that combines aesthetics, comfort, and durability for urban riding, **Brooklyn Bicycle Co. HQ** stands out as a distinctive choice. This isn't just any bicycle store; it's the headquarters and showroom of a brand that designs bikes specifically with the city rider in mind, offering a seamless and stylish way to explore the five boroughs and beyond.
Brooklyn Bicycle Co. HQ is the nerve center for a brand deeply inspired by the streets of Brooklyn, crafting bicycles that prioritize style, comfort, and longevity. They understand that city cycling demands a bike that is not only visually appealing but also robust enough to handle varied urban terrain and provide a truly enjoyable ride. The company focuses on creating bikes with attention to detail, using quality parts, and ensuring a smooth experience. Their approach, from the ease of the ordering process to the knowledgeable staff, aims to make the bike-buying journey as pleasant and informative as possible for every New Yorker looking for a quality ride that "turns heads on the road."
Located in the vibrant and industrial-chic neighborhood of Greenpoint, Brooklyn Bicycle Co. HQ offers a unique and accessible experience for New Yorkers. You'll find their showroom at **61 Greenpoint Ave Suite 631, Brooklyn, NY 11222, USA**. This address places them within the renowned "Pencil Factory," a historic building that has been reimagined into a hub for creative businesses. The location is easily reachable for Brooklyn residents and is well-connected to Manhattan via the G train at Greenpoint Avenue, or various bus routes. For those who prefer to cycle, Greenpoint offers excellent bike lanes and proximity to waterfront views. The compact yet "nicely laid out" showroom provides an inviting space for visitors to see and experience the bikes firsthand, making it a convenient destination for anyone in the New York metropolitan area looking for a quality city bicycle.
---- **New Bicycle Sales (Direct & Through Partners):** Brooklyn Bicycle Co. offers a range of beautifully designed bicycles, with models like the Bedford 7 being popular. Their designs are specifically "focused on the city biker," including fixed gears, internal 3 speeds, and more.
- **Expert Bike Selection Guidance:** Staff members, like Ryan, are available to assist customers in "picking the right bike," providing informative answers to questions and ensuring a suitable match for individual riding needs.
- **"Buy & Ride" Program (Professional Assembly):** When customers purchase a bike, it is shipped to a hand-selected local partner bike shop for professional assembly, free of charge. This ensures the bike is perfectly built and ready for pickup, simplifying the process for the customer.
- **Accessories & Apparel Sales:** While their core focus is bikes, they also offer a selection of accessories and apparel to complement the riding experience.
- **Warranty Against Manufacturing Defects:** Brooklyn Bicycle Co. provides a warranty against manufacturing defects, covering frames for the lifetime of the original owner and parts for one year after purchase, reflecting confidence in their product quality.
- **Showroom Experience:** The HQ features a showroom, allowing customers to see and experience the bikes in person, complementing the online ordering process.
- **Stylish and Aesthetically Pleasing Designs:** A consistent highlight is the "beautiful" and "stylishly designed" nature of their bikes, with attention to detail that "turns heads on the road" and possesses an "ineffable 'cool' factor."
- **Smooth and Comfortable Ride Quality:** Customers frequently praise the "extremely smooth" and comfortable ride of Brooklyn Bicycle Co. bikes, making them ideal for navigating city streets.
- **Focus on City Biker Needs:** The bikes are specifically designed with the urban cyclist in mind, offering features and gearing ranges (like internal 3 speeds or 7 speeds for varied terrain) suitable for city commuting and exploration.
- **High-Quality Components and Durability:** The bikes are "made with top quality parts" and are built for "durability," ensuring a long-lasting and reliable ride. The steel frames (e.g., chromoly steel) are noted for being lightweight yet sturdy.
- **Exceptional Customer Service (Online and In-Person):** The ordering process is described as "easy to navigate," with staff like Ryan providing prompt and informative responses. The overall experience is consistently rated positively, whether online or at the showroom.
- **Convenient "Buy & Ride" Program:** This program, which includes free professional assembly at a local partner shop, simplifies the purchase and ensures the bike is ready to ride upon pickup, making the acquisition process seamless for New Yorkers.
- **Showroom in the Historic Pencil Factory:** The showroom's location adds a unique, authentic Brooklyn touch, providing an appealing and well-laid-out space for customers to interact with the brand.
To explore their range of stylish city bikes, learn more about their models, or inquire about the ordering and pickup process, you can reach Brooklyn Bicycle Co. HQ using the following contact details:
**Address:** 61 Greenpoint Ave Suite 631, Brooklyn, NY 11222, USA
**Phone:** (800) 631-0630
**Mobile Phone:** +1 800-631-0630
**General Contact Hours (for phone/chat support):** Monday - Friday, 9:00 AM - 5:00 PM (EST). Please check directly for showroom hours as they may vary.
---For New Yorkers seeking a bicycle that perfectly balances style, performance, and the unique demands of urban riding, Brooklyn Bicycle Co. HQ offers an exceptionally suitable and appealing option. Its approach to bike design, sales, and customer service directly caters to the preferences and practicalities of city life.
Firstly, the core suitability of Brooklyn Bicycle Co. lies in its **dedicated focus on creating bikes for the "city biker."** Their models, whether fixed gears, internal 3 speeds, or versatile commuters like the Bedford 7, are meticulously designed with urban environments in mind. This means New Yorkers can expect bikes that are not only durable and reliable for navigating potholes and busy streets but also boast a sleek, head-turning aesthetic. For locals who view their bike as an extension of their personal style and a crucial tool for daily life, the blend of functionality and fashion offered by Brooklyn Bicycle Co. is a significant draw.
Secondly, the **seamless and customer-friendly purchasing experience**, exemplified by the "Buy & Ride" program, makes acquiring a new bike incredibly convenient for busy New Yorkers. The process of ordering online and having the bike professionally assembled at a local partner shop, often within a week, eliminates the hassle of self-assembly or extended waits. This efficiency, combined with the informative support from staff like Ryan, ensures that New Yorkers receive a perfectly tuned bike ready for immediate enjoyment, which is invaluable in a city where time is precious.
Finally, the physical presence of their **showroom in the iconic Pencil Factory in Greenpoint** provides a tangible connection to the brand and its Brooklyn roots. While much of the process can be handled online, the ability for locals to visit a "compact and really nicely laid out" space to see the bikes firsthand and consult with knowledgeable staff adds immense value. For New Yorkers who appreciate quality craftsmanship, thoughtful design, and a personalized experience from a brand that truly understands urban cycling, Brooklyn Bicycle Co. HQ represents an ideal choice for finding their next, perfectly suited ride.
Brooklyn Bicycle Co. HQ Photos










Brooklyn Bicycle Co. HQ Location
Brooklyn Bicycle Co. HQ
61 Greenpoint Ave Suite 631, Brooklyn, NY 11222, USA
Brooklyn Bicycle Co. HQ Reviews
After researching bikes for months my wife and I kept coming back to Brooklyn Bicycle Co. and we are happy we did. Not only did we find the order process easy to navigate but Ryan to be informative and answered our questions promptly. We placed our order on a Friday and were expecting at least two weeks to get our rides here in sunny South Carolina. We were pleasantly surprised that they were shipped, built in less than a week and ready for pick-up at the local partner shop, who was also amazing to deal with. The bikes exceeded expectations, are beautiful and ride extremely smooth. We are looking forward to many bike rides! If looking for a quality bike that turns heads on the road, look no further than Brooklyn Bicycle you will not be disappointed.
Mar 19, 2023 · Dan MillerI just bought a Bedford 7 model from Brooklyn Bicycle Co. and I really love the bike. Immediately took it out for a ride into Manhattan. After riding a beat up old schwinn for years, riding this bike is like a dream. It's very stylishly designed with attention to detail. I bought the bike from Ryan who is really great and helped with picking the right bike for me. The showroom I went to is inside the famed Pencil Factory, and it is compact and really nicely laid out. The designs are focused on the city biker, from fixed gears, to internal 3 speeds and up. Highly recommend!
Jul 16, 2018 · Chris CThe original review was posted without contacting their support team, I've since then updated my review.Original review:Brooklyn Bicycle failed us - my wife bought a Franklin 3 speeds S/M a few months ago, we've had in total 10 rides with this bike.There are two major issues we have with the purchase.1. The build quality of this bike is terrible - the rear wheel protector does not feel stable and shifts around. The reflector installed on the rear protector also fell off after a light knock against the wall.2. The "Universal Rear Carrier" that we purchased that's said to be compatible with the Franklin model is not compatible at all! This is quite infuriating and there's no option to refund Universal Rear Carrier.Edit:Update: I've just reached out to customer support with my order number. I've spent an afternoon here trying to "fix" the bike and install the rear carrier to no avail, that's why I'm venting my frustration here in the form of an honest review.Update 2: the customer support asked me for photos and it's been a week and no response.Update 3: The customer support got back to me and sent me a new rear reflector and said they'd refer me to a professional shop for the installation. Overall I think the customer service experience has been good and I've updated my rating. However, they stand by that the universal rear carrier does fit with the model, but I haven't had a chance to try installing it again so I'll take their words for it.
Aug 18, 2023 · Max YuanI bought my Brooklyn Bicycle Co Franklin 8 in December, 2022. I have been riding road bikes since the early 70s and I am switching to something more casual. I looked at many similar bikes but the Franklin had several characteristics and components that made the difference. After 6 months and several hundred miles it has proven to be a great choice.The first thing that caught my eye about the Franklin 8 was the association with Grant Petersen. He has been designing great frames since the 70s and has been a great advocate of the kind of relaxed and comfortable riding I’m doing now. The Franklin 8 follows the general design parameters of some of his later models. Subsequently, It can be ridden for hours without stressing your body. Since my primary goal is now time on my bike rather than speed or distance this has worked out well.The second thing I noticed was that of all the bikes I looked at the Franklin was the only one to come with a quill stem, which allows you to raise or lower your handlebars up to about 5 inches. All the other ones came with threadless stems which cannot be adjusted. All bikes allow for seat height adjustment but handlebar height is equally important. If you raise or lower your seat but cannot adjust your handlebar height you’re in for a lot of frustration, especially on longer rides.The third thing I liked about the Franklin was the 8 speed option. I ride in Miami and we have no hills to climb unless you count the bridges. What we do have is wind. A breeze of 15-20 mph is not uncommon. After pedaling for an hour and a half with the wind on your back, going the other way can get really tiring. Just dropping down to 2nd or 3rd gear can keep you going all day. The shifter is entry level shimano but anything shimano does works very well.The tires were Kenda 700x35. These are an excellent choice. They are comfortable and allow you to go on many surfaces that my road bike’s 700x26 cannot handle. They’re also much more resistant to punctures than narrower ones. The fact that they use Schrader valves is great. One caveat is that the rims are not quick release. This is not a big deal as they come off easily with a 15mm box wrench.The bike was delivered to Revolution Bicycle Services and was assembled by Danny. This was a great choice. Revolution has a great reputation and has been around for a long time. The assembly was quick and very well done. The wheels were true, the brakes well adjusted, no loose parts, the derailleur worked well from the first shift and the fitting was spot on.Other details have been very satisfying. The seat is much more comfortable than I expected. When I buy a bike I usually switch out for a Brooks B-17 but in this instance I haven’t done that and don’t plan to. The fenders have been most welcome. In Miami it rains a lot and it’s nice to keep the “racing stripes” off your back. The step through style is definitely a non-issue and makes getting in and out a little easier. However, to transport it using a car rack you'll probably need an adjustable extension to act as a top tube but these are inexpensive and easily available online.The back reflector works well for night riding. The grips are very comfortable and don't need replacement. The paint work is great and the cream color gets frequent compliments. My only modifications have been to add a mirror on the left side, a handlebar bottle holder and a small canvas handlebar bag.Summarily, If you’d like a well built bike you can ride all day and that will be delivered really “ready to ride” you can’t go wrong with Brooklyn. When you add in the price point it really is a great deal.
Jun 23, 2023 · Jorge MBIt seems that Ryan Zagata always has a sassy/snarky response to critical reviews, regardless of what the customer is saying, so that should tell you everything you need to know about this company if you're reading this. Judging by his response to my last review, it seems he can't comprehend what I said. I bought the Bedford WELL before the pandemic - not during - so there goes that excuse you tried to give about lacking proper response times. I made remarks about how I liked the bike, which was true, but that customer service could also be better and he took that and ran with it. There was literally no need to be so offended lol. Also, you're welcome in advance since I'm sure you're response will be something along the lines of "thanks for taking the time to post this review years later...." blah blah blah. I've only just seen your reply so that's why I'm responding now.
Jan 09, 2025 · Malika L.
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