Bolt Bike Shop

When seeking a local bicycle store in New York, NY, particularly in the Harlem area, it's crucial for residents to have a comprehensive understanding of their options. Bolt Bike Shop, located on Frederick Douglass Boulevard, is one such establishment that has garnered attention from local users. For New Yorkers who rely on their bicycles or e-scooters for daily commutes, exercise, or leisure, choosing a reliable and trustworthy repair shop is paramount. This overview aims to provide factual information about Bolt Bike Shop based on available public data and customer feedback, allowing you to make an informed decision about where to take your valuable two-wheeled companion.

The experience at a local bike shop can significantly impact a cyclist's peace of mind and the longevity of their equipment. As a New York resident, you likely prioritize efficiency, fair pricing, and clear communication when it comes to bike maintenance. This article will delve into the specific services offered, the convenience of its location, and, importantly, what past customers have shared about their interactions with Bolt Bike Shop. Understanding these elements from a local perspective is essential for navigating the vibrant but sometimes challenging urban cycling landscape of New York City.

Bolt Bike Shop is located at 2478A Frederick Douglass Blvd, New York, NY 10027, USA. This address places it in the heart of Harlem, a vibrant and accessible neighborhood in Upper Manhattan. Frederick Douglass Boulevard is a significant thoroughfare, making the shop relatively easy to find for residents within Harlem and surrounding areas. For New Yorkers who rely on public transportation, the area is typically well-served by subway and bus lines, offering convenient access from various parts of the city.

The location's accessibility is a key factor for local users. Being situated on a main boulevard means it's visible and often on common routes for cyclists. For those facing unexpected issues like a flat tire or mechanical trouble while riding in Harlem, a nearby shop can be a critical resource. However, like many urban locations, parking availability might be limited, which is a common consideration for New Yorkers transporting bikes by car. Understanding the precise address and its context within the bustling city grid is important for planning your visit to Bolt Bike Shop.

Services Offered:

• Tire and Tube Replacement: Based on customer reviews, Bolt Bike Shop performs tire and tube replacements for bicycles. One customer's experience specifically mentions having a tire changed.
• Bike Repair: The shop indicates it performs general bike repair, as customers sought service for issues like flat tires and implied other potential needs for "bike/e-bike repair."
• E-Scooter Repair: A customer review explicitly states taking an "electric scooter for a check up of the breaks," indicating that Bolt Bike Shop also offers repair services for e-scooters. This includes work on brake systems.
• Brake System Check and Repair (for bikes and e-scooters): As highlighted in the e-scooter review, they perform checks and repairs on brake systems for micromobility vehicles.
• Sale of Equipment: A customer mentions that "all the equipment is over priced" and that "the purchase was made from them," suggesting that Bolt Bike Shop sells bicycles, e-bikes, and/or related equipment and accessories.

Features / Highlights:

• Claims of Responsibility/Accountability Issues: A recurring theme in provided reviews is concerns about the shop taking responsibility for potential defects or damages that customers attribute to repairs performed by Bolt Bike Shop. Customers stated that a tire went flat immediately after being changed and that an e-scooter was damaged after a brake check, with the shop allegedly not taking responsibility.
• Customer Service Concerns: Reviews suggest significant issues with customer service, including allegations of disrespect, being "excused as if nothing was wrong," and being "invited to leave the place" when raising concerns about repair quality. One customer specifically noted feeling disrespected due to gender bias ("do not think I know nothing about motors just because I'm a woman..!").
• Pricing Concerns: One customer explicitly stated that "all the equipment is over priced." This indicates a perception of high cost for products sold at the shop.
• E-Scooter Service Capability: The shop does offer service for e-scooters, which is a relevant service for the urban New York environment. However, a customer's experience suggests potential issues with the quality of e-scooter repair, specifically regarding brake adjustments interfering with motor function.
• Recommendation for Alternatives: Dissatisfied customers have provided specific alternative recommendations for bike and e-bike repair, including "132nd st and 8th Avenue" and "RAOOGO ELECTRIC SCOOTER located in Adam Clayton Powell and 145th Street." This indicates that customers are actively seeking out different service providers after their experiences with Bolt Bike Shop.

Contact Information:

• Address: 2478A Frederick Douglass Blvd, New York, NY 10027, USA
• Phone: (917) 261-2343
• Mobile Phone: +1 917-261-2343

For locals in New York, particularly in the Harlem area, choosing a bicycle store involves careful consideration, and the provided feedback for Bolt Bike Shop presents important points to note. While the shop's location on Frederick Douglass Boulevard offers convenient accessibility within Upper Manhattan, potential customers should be aware of the recurring concerns raised in customer reviews. These include allegations of issues with repair quality, reluctance to take responsibility for alleged defects post-service, and significant customer service concerns, including perceived disrespect.

In a city like New York, where reliable transportation and efficient service are highly valued, these factors are crucial. For those seeking bike or e-scooter repairs, the experiences shared suggest that it might be prudent to explore other options. Customers have explicitly recommended alternatives like shops at "132nd st and 8th Avenue" for general bike/e-bike repair, and "RAOOGO ELECTRIC SCOOTER located in Adam Clayton Powell and 145th Street" for specialized e-scooter issues, citing positive experiences with these other establishments. Ultimately, for New Yorkers, prioritizing a bike shop with a strong track record of transparent service, accountability, and respectful customer interactions is essential for a positive and safe cycling experience.

Bolt Bike Shop

2478A Frederick Douglass Blvd, New York, NY 10027, USA