The Twisted Spoke

Hello, cycling enthusiasts of California! If you're on the hunt for a genuinely supportive and expert bicycle shop that truly cares about your riding experience, look no further than The Twisted Spoke in National City. This establishment isn't just a place to buy or fix a bike; it's a community hub where passion for cycling meets unparalleled customer service. With Dylan at the helm, The Twisted Spoke has quickly become a trusted name for riders seeking everything from a brand-new, highly sought-after model to meticulous repairs and insightful advice. Whether you're a serious rider looking to upgrade your gear or a casual cruiser needing a quick tune-up, their commitment to going "above and beyond" ensures that every customer leaves satisfied and ready to hit the road (or trail!).

The Twisted Spoke is conveniently located at 2720 E Plaza Blvd P, National City, CA 91950, USA. This address places the bike shop within the vibrant community of National City, making it easily accessible for residents throughout the city and surrounding areas of Southern California, including San Diego. East Plaza Boulevard is a prominent local thoroughfare, which contributes to the shop's visibility and ease of navigation for customers.

Being situated in National City means The Twisted Spoke is well-positioned to serve a diverse cycling community, from those enjoying leisurely rides around local parks to more serious enthusiasts seeking performance upgrades. The specific unit "P" suggests it might be part of a larger commercial complex or strip mall, which often provides convenient parking options, making it hassle-free for customers to transport their bikes for service or browse the inventory. This accessibility is crucial for a local business, ensuring that cyclists can easily drop by for their needs, whether it's for a quick question, a routine check-up, or a major purchase, without having to venture far from their daily routines within the California region.

The Twisted Spoke offers a comprehensive range of services tailored to meet the needs of every cyclist, from routine maintenance to specialized upgrades and sales.

• Bicycle Sales: They stock and sell popular bike models, including highly sought-after bikes like the SE Big Ripper 29". This indicates a focus on relevant and desirable bikes within the cycling community.
• Bicycle Repair and Maintenance: From minor adjustments to significant overhauls, The Twisted Spoke provides expert repair services. This includes checking bikes for safety, making necessary adjustments, and resolving various mechanical issues.
• Bike Upgrades and Customization: Customers can bring their bikes for upgrades and modifications. As highlighted by a customer who had a GT ST Performance 29" upgraded, they are capable of changing and improving bike components.
• Personalized Consultations and Advice: Dylan and his team offer in-depth guidance on bike needs, questions, maintenance, and care. This includes recommendations on essential gear like bike helmets, showcasing their commitment to rider safety and knowledge sharing.
• Accessory Sales and Ordering: While not explicitly detailed, the mention of ordering new bike helmets suggests they can source and provide various cycling accessories for their customers.
• Pre-Ride Checks: They perform safety checks on bikes, ensuring that everything is "good and safe" before a ride, a valuable service for all cyclists.

The Twisted Spoke distinguishes itself through several key features and highlights, consistently earning high praise from its customer base.

• Exceptional Personalized Customer Service: The most prominent highlight is the outstanding service provided by Dylan. Customers repeatedly praise him for being "super helpful," "going above and beyond," "communicative and thoughtful," "efficient and knowledgeable." This individualized attention creates a highly positive and trustworthy experience.
• Deep Product Knowledge and Expertise: Dylan's ability to assist with specific upgrades (e.g., for a GT ST Performance 29") and provide knowledgeable advice on maintenance and helmets showcases a strong understanding of bike mechanics and components. This expertise instills confidence in customers, making them feel well-advised.
• Focus on Popular and Desirable Bike Models: The fact that a customer "bought my 1st SE Big Ripper 29" from here" suggests that The Twisted Spoke stocks or can procure popular and often in-demand bike models, catering to the desires of a specific segment of the cycling market.
• Commitment to Customer Safety and Satisfaction: The review mentioning that Dylan "checked out our beach cruiser bikes to make sure all was good and safe" and advised on maintenance highlights a dedication to ensuring bikes are not only functional but also safe for riding. This proactive approach builds trust.
• Building Long-Term Customer Relationships: Multiple reviews state, "Will definitely keep coming here" and "This will be our go-to shop from now on," indicating that the shop's service quality fosters strong customer loyalty and repeat business.
• Reliability and Efficiency: Getting a bike "up and running in time for my ride with the Crew!" demonstrates efficiency and reliability, crucial for cyclists with planned events or regular riding schedules.

For all your cycling needs, or to experience the exceptional service at The Twisted Spoke, here’s how to get in touch:

• Address: 2720 E Plaza Blvd P, National City, CA 91950, USA
• Phone: (619) 512-1181

It is always a good idea to call ahead to discuss your specific bike needs or to inquire about inventory and repair schedules, ensuring you receive the most efficient and personalized service.

For the vibrant and active cycling community in California, particularly those residing in National City and the surrounding San Diego area, The Twisted Spoke is an exceptionally suitable and highly recommended local business. Its strong suitability stems primarily from the consistently praised, personalized, and "above and beyond" customer service provided by Dylan. In a world where genuine, helpful interactions are increasingly valued, having a local bike shop where the owner/manager is described as "super helpful," "communicative," "efficient," and "knowledgeable" makes a significant difference. This level of dedication fosters trust and a sense of community, encouraging locals to return for all their cycling needs.

Furthermore, The Twisted Spoke’s expertise in both sales and repairs caters directly to the diverse requirements of the local cycling populace. Whether a Californian is looking to purchase a popular model like the SE Big Ripper, get essential upgrades for their current ride, or simply needs a reliable check-up for their beach cruiser, the shop has demonstrated its capability. The ability to quickly and effectively perform "a few things changed and upgraded" and have a bike "up and running in time for my ride with the Crew!" is a critical advantage for local riders who depend on their bikes for recreation, commuting, or social events. This ensures minimal downtime and maximum riding enjoyment.

The commitment to safety, evidenced by checking bikes "to make sure all was good and safe" and providing "guidance and recommendations on bike helmets," further solidifies its role as a responsible and caring local business. For any Californian cyclist seeking a trustworthy, expert, and customer-centric bike shop that feels like a true partner in their cycling journey, The Twisted Spoke in National City is undoubtedly a premier choice that will become their "go-to shop" for years to come.

The Twisted Spoke

2720 E Plaza Blvd P, National City, CA 91950, USA