Riverside Cycle - MBTS

For anyone in Massachusetts, particularly those on the picturesque North Shore and Cape Ann, finding a bicycle shop that truly stands out for its quality, service, and community spirit is a real treasure. Look no further than Riverside Cycle - MBTS in Manchester-by-the-Sea. Consistently hailed as the "Best bike shop on the North Shore," Riverside Cycle offers an unparalleled experience for every type of cyclist, from avid enthusiasts to those simply looking to explore the beautiful coastal roads and trails. This isn't just a store; it's a vibrant hub where passion for cycling meets expert knowledge and genuine customer care.

At Riverside Cycle, we understand that your bicycle is more than just a mode of transport; it's a gateway to fitness, adventure, and the freedom of the open road or winding trail. Our commitment to providing exceptional service is evident in every interaction, whether you're renting a bike for a day of exploration, bringing your personal ride in for a tune-up, or seeking advice on your next cycling purchase. We pride ourselves on creating an inclusive and welcoming environment, where everyone feels respected and their cycling needs are met with professionalism and expertise, without any "mansplaining" often associated with some technical fields. Our staff are not just employees; they are cycling enthusiasts themselves, dedicated to helping you find the perfect bike, the right gear, and the resources to enjoy all that Massachusetts cycling has to offer.

Riverside Cycle - MBTS is ideally located at 23 Elm St, Manchester-by-the-Sea, MA 01944, USA. This prime location places us right in the heart of charming Manchester-by-the-Sea, making us incredibly accessible for residents and visitors throughout the North Shore and Cape Ann region. Elm Street is a central and easily navigable thoroughfare, ensuring that reaching our shop is a straightforward process whether you're traveling by car, public transport, or, fittingly, by bike. We are also part of a family of Riverside Cycle shops, with other locations in Newburyport and Haverhill, providing a wide network of support for cyclists across Massachusetts.

Our presence in Manchester-by-the-Sea means we are perfectly positioned to serve communities like Gloucester, Rockport, Essex, Hamilton, Wenham, and Beverly. For those looking to explore the scenic beauty of Cape Ann, our location makes us an ideal starting point for bike rentals, offering convenient access to countless miles of picturesque roads and trails. We strive to make every visit as convenient as possible, with ample opportunities for parking nearby. This accessibility reinforces our commitment to being a true local resource, a welcoming spot where cyclists can effortlessly drop in for repairs, browse our extensive selection of bikes and gear, or simply chat about their latest riding adventures. Our roots in the community run deep, and our easily reachable location is a testament to our dedication to serving the North Shore's vibrant cycling population.

Riverside Cycle - MBTS offers a comprehensive array of services and products designed to cater to every cyclist's needs, backed by a team of highly trained technicians with a combined 50 years of experience in the bicycle business.

• Expert Bike Repair, Service & Tune-Up: Our complete service department handles everything from minor adjustments (like replacing a punctured tube) to complete overhauls. We offer a free, no-obligation estimate for all work. Our service packages include:
  • Tune-Up ($125): Recommended every 2-3 months, includes wheel truing, bearing preload adjustments, brake and derailleur adjustments, tire inflation, chain/cable lubrication, and frame wipe-down.
  • 1-3 Speed Tune Up ($65): Same as Tune-Up but for 1-3 speed bikes.
  • The Works ($200): Includes Tune-Up plus major drivetrain cleaning (chain, cassette, cranks removed and solvent washed) and frame polish.
  • The Ultimate ($299): Includes Tune-Up and The Works, plus electronic drivetrain updates and tubeless recharge.
  • Complete Overhaul ($399): Recommended annually or every 5,000 miles, includes Tune-Up, repacking all bearings with fresh grease, drivetrain cleaning, and frame polish.
• Bicycle Sales: We offer a wide selection of bikes including Gravel Bikes, Mountain Bikes, Road Bikes, Electric Bikes, Commuter Bikes, and Kids' Bikes from leading brands such as Specialized, Trek, Cannondale, All-City, and Surly.
• Bicycle Rentals: A standout service, we offer rentals for Hybrid ($35/day), Road ($75/day), and E-Bikes ($125/day), providing flat repair kits with rentals. Hourly and weekly rates are also available. We encourage reservations for best availability.
• Parts & Accessories: We stock a vast array of supplies and gear, including car racks, tires/tubes, wheels, clothing, helmets, shoes, and essential tools and lubricants. We also carry specialized components.
• Gift Cards: Available for purchase, making it easy to share the joy of cycling.
• Complimentary New Bike Tune-Ups: New bike purchases include a complimentary tune-up, typically completed within 24 hours.
• Express Next-Day Turnaround: Available for most services during busy seasons for an additional fee.
• Bike Fitting: While not explicitly detailed in the provided information, quality bike shops often offer bike fitting services to ensure optimal comfort and performance.

Riverside Cycle - MBTS stands out as a top-tier bicycle shop in Massachusetts due to a number of exceptional features and highlights that consistently earn it high praise from customers.

• Exceptional Customer Service with Integrity: A key highlight is the "exceptional customer service" delivered without "mansplaining." The staff are consistently described as "great," "super helpful and friendly," ensuring every customer feels respected, heard, and well-informed, regardless of their cycling experience level.
• Highly Qualified Bike Technicians: Our service department boasts "qualified bike techs" with a combined 50 years of experience, including training at Barnett's Bicycle Institute and numerous industry clinics. This deep expertise ensures that repairs are done "right the first time."
• "Best Bike Shop on the North Shore": This highly coveted recognition, earned "10 years in a row," speaks volumes about the consistent quality, reliability, and customer satisfaction that Riverside Cycle provides to the local community.
• Extensive Bike Rental Program: Offering a "great price for bike rentals" across various categories (hybrid, road, e-bike), complete with a flat repair kit, makes it easy and affordable for locals and visitors to explore Cape Ann. Customers "will always come back here if I need a bike rental!"
• Wide Selection of Bikes and Gear: The shop is praised for having "tons of supplies and gear" and an "awesome selection of bicycles" from top brands like Specialized and Trek. This ensures customers can find "just what they're looking for" whether for leisure, exercise, or aggressive off-road riding.
• Reasonable Prices: Customers consistently find prices to be "reasonable," applicable to both services and products, adding to the overall value proposition of the shop.
• Community Engagement: Riverside Cycle is deeply embedded in the local community. They "give back to our community each year," and also host group rides, welcoming cyclists of all abilities to join and fostering a stronger local cycling culture.
• "Best Shop Dog": The mention of "Mavis" the shop dog adds a unique, friendly, and memorable touch, contributing to the welcoming atmosphere.

You can easily connect with Riverside Cycle - MBTS or visit us at our location in Manchester-by-the-Sea:

Address: 23 Elm St, Manchester-by-the-Sea, MA 01944, USA

Phone: (978) 526-1200

We are open Monday to Friday from 10:00 AM to 5:00 PM, and Saturday from 9:00 AM to 5:00 PM. We are closed on Sundays. While we accept walk-ins for simple repairs, we recommend calling ahead for more extensive services or to reserve bike rentals, especially during peak season, to ensure we can provide the best possible service.

In conclusion, Riverside Cycle - MBTS is undeniably the premier choice for all cycling needs on the North Shore of Massachusetts. For locals, this shop is more than just a place to buy or repair a bike; it's a vital community resource that embodies professionalism, expertise, and genuine care. Voted the "Best Bike Shop on the North Shore" for a decade running, Riverside Cycle has earned its stellar reputation through consistent delivery of "exceptional customer service" without any condescension, coupled with reasonable prices and the skill of highly qualified bike technicians.

Whether you're an experienced cyclist in need of a precise tune-up or a visitor looking to rent a fantastic hybrid road bike to cruise around Essex County, Riverside Cycle - MBTS has you covered. Their extensive selection of bikes from top brands like Specialized and Trek, combined with a wide array of parts and accessories, ensures that every cyclist finds exactly what they need. Their commitment to the local cycling community, including organizing group rides and giving back, further solidifies their standing as a beloved local business. When you choose Riverside Cycle - MBTS, you're not just getting a bike; you're gaining a trusted partner for all your Massachusetts cycling adventures.

Riverside Cycle - MBTS

23 Elm St, Manchester-by-the-Sea, MA 01944, USA