Electric Avenue Bikes - Austin Introduce
For Texans keen on embracing the future of urban mobility and recreational cycling, Electric Avenue Bikes - Austin stands as a specialized destination for electric bicycles. In the vibrant and expanding city of Austin, e-bikes offer a revolutionary way to navigate diverse terrains, from bustling city streets to scenic greenbelt trails, with enhanced ease and enjoyment. Electric Avenue Bikes aims to connect the local community with high-quality electric bikes and comprehensive support, recognizing the growing demand for sustainable and efficient transportation solutions in Texas. Whether you're a commuter seeking an eco-friendly alternative, an adventurer looking to extend your rides, or simply curious about the benefits of an electric assist, Electric Avenue Bikes is here to help you embark on your e-biking journey.
Austin's forward-thinking approach to urban planning and its active outdoor culture make it an ideal environment for electric bikes. With initiatives like the Austin Energy rebate program for e-rides, the city actively encourages residents to adopt electric transportation. This supportive ecosystem, coupled with Austin's numerous parks and trails, creates a perfect landscape for e-bike exploration. Electric Avenue Bikes aligns with this vision, striving to be a leading provider of premium electric bicycles and expert services, ensuring that Austin residents have access to the best in e-mobility technology and reliable support for their investment.
At Electric Avenue Bikes, we understand that purchasing an e-bike is a significant decision. Our goal is to provide a knowledgeable and customer-friendly experience, guiding you through the selection process to find an e-bike that perfectly fits your lifestyle and needs. We are passionate about electric bikes and committed to fostering their adoption throughout Texas, believing they offer unparalleled freedom and convenience for daily commutes and leisure rides alike. While every customer experience can vary, our aim is always to provide informative and helpful interactions, as noted by many satisfied customers.
Electric Avenue Bikes - Austin is conveniently located at 4616 Triangle Ave #403, Austin, TX 78751, USA. This central Austin location places us within the popular Triangle development, making us highly accessible for residents across various Austin neighborhoods and surrounding Central Texas communities. Triangle Avenue is well-situated, ensuring that our shop is easy to find and reach whether you're coming from downtown, North Austin, or other parts of the city.
Our presence in the 78751 zip code integrates us into a lively mixed-use area, which offers the convenience of combining a visit to our e-bike shop with other errands, dining, or leisure activities. For those traveling by car, there is readily available parking within the Triangle complex, simplifying the process of bringing your e-bike in for service or picking up a new purchase. The surrounding urban landscape continues to develop improved bike-friendly infrastructure, enhancing accessibility for cyclists riding directly to our store. We are committed to being a central and easily reachable resource for all Texans interested in electric bicycles, providing a hassle-free experience from the moment you consider visiting.
Premium Electric Bicycle Sales: Electric Avenue Bikes specializes in offering a wide array of high-quality electric bicycle brands. Our selection includes renowned names such as Benno, Cube, Gazelle, GoCycle, Riese & Müller, Stromer, Tern, Urban Arrow, and Yuba. We aim to provide e-bikes that are ideal for various purposes, including city commuting, cargo transport, and recreational outdoor exercise, allowing Texans to redefine their journey with cutting-edge e-mobility solutions.
Expert E-Bike and Bike Service & Repair: Our service department is equipped to handle maintenance and repairs for many makes and models of both electric bicycles and traditional bikes. As a Bosch Certified service center, we have specialized expertise in Bosch eBike systems, which are known for their industry-leading drive systems. We are also an authorized Razor® service center, catering to a broader range of electric rideables. Customers can call ahead for availability and to discuss their service needs, ensuring their e-bike receives professional care.
Assistance with Austin Energy E-Ride Rebate: Electric Avenue Bikes actively assists Austin residents with the Austin Energy E-Ride Rebate process. This valuable service helps eligible Austin Energy customers qualify for incentives when purchasing a new electric 2- or 3-wheel bike. Our team can guide customers through the necessary steps to benefit from this local program, making e-bike ownership even more accessible.
Helmets and Bicycle Accessories: To complement your e-bike purchase and enhance your riding experience, Electric Avenue Bikes offers a selection of helmets and various bicycle accessories. Our inventory is curated to provide essential gear for safety, comfort, and convenience, supporting revolutionary transportation concepts that save money and benefit the environment.
Consultation and Ordering: Our team, including knowledgeable staff members like Audrey and Mark, provides comprehensive consultation services to help customers choose the right e-bike. They are adept at helping with the ordering process, ensuring bikes are ready for pickup often faster than anticipated. This personalized approach aims to make the purchase journey smooth and customer-friendly.
Extensive Selection of Premium E-Bike Brands: Electric Avenue Bikes prides itself on offering a wide range of world-class electric bicycle brands, including Benno, Cube, Gazelle, GoCycle, Riese & Müller, Stromer, Tern, Urban Arrow, and Yuba. This extensive selection provides Texans with diverse options for commuting, recreation, and cargo, ensuring they find an e-bike that perfectly fits their lifestyle and needs.
Knowledgeable and Customer-Friendly Staff: Many customers highlight the expertise and helpfulness of the staff, such as Audrey and Mark. Their ability to provide detailed information, answer questions, and guide customers through the purchasing process in a friendly manner is a significant asset, making the experience enjoyable and informative.
Support for Austin Energy E-Ride Rebate: A key feature for Austin locals is the assistance provided with the Austin Energy E-Ride Rebate process. This support helps customers save money on their e-bike purchases, demonstrating a commitment to making electric mobility more affordable and accessible within the community.
Efficient Ordering and Pickup Process: Customers have noted that the team at Electric Avenue Bikes can get orders processed and bikes ready for pickup "much faster than expected." This efficiency is highly valued, particularly for those eager to start their e-biking adventures without long waits.
Specialized E-Bike Service Expertise: As a Bosch Certified service center, Electric Avenue Bikes offers specialized knowledge and tools for maintaining and repairing complex Bosch eBike systems, providing a crucial service for owners of high-end electric bikes in the Austin area. This expertise ensures reliable care for advanced e-bike technology.
Address: 4616 Triangle Ave #403, Austin, TX 78751, USA
Phone: (512) 608-4090
Mobile Phone: +1 512-608-4090
For residents across Austin and the wider Texas community, Electric Avenue Bikes - Austin presents itself as a dedicated and suitable destination for all things electric cycling. Conveniently located at 4616 Triangle Ave #403, Austin, TX 78751, its position within the accessible Triangle area makes it a practical choice for many looking to explore or invest in e-mobility. In a state that's embracing sustainable transportation and an active outdoor lifestyle, specialized e-bike support is becoming increasingly vital.
Electric Avenue Bikes stands out for its extensive selection of premium e-bike brands, including top names like Gazelle, Riese & Müller, and Tern. This focus on quality and variety ensures that Texans can find an electric bicycle perfectly tailored to their needs, whether for urban commutes, recreational rides, or specialized cargo hauling. The ability of their staff, such as Audrey and Mark, to provide knowledgeable and friendly assistance throughout the purchasing process, including navigating the beneficial Austin Energy rebate, is a significant advantage for locals. This commitment to customer service and support, particularly in a relatively new and evolving market segment like e-bikes, can build trust and foster long-term relationships within the community.
However, it's important for potential customers to consider all aspects of service. While many praise the sales experience and initial support, a critical review highlights areas for improvement in repair consistency and communication. This suggests that while the sales team excels, particularly in getting bikes ready quickly and assisting with rebates, it’s advisable for customers to have clear discussions about repair expectations, costs, and processes upfront.
Ultimately, for Texans seeking to purchase a new electric bicycle and benefit from local rebate programs, Electric Avenue Bikes offers a strong selection and a supportive sales experience. For repair services, clear communication and a thorough understanding of the specific issue and anticipated outcome would be beneficial to ensure a satisfactory experience. By understanding these dynamics, local Texans can best utilize Electric Avenue Bikes as a resource for their e-biking adventures in the heart of the state.
Electric Avenue Bikes - Austin Photos










Electric Avenue Bikes - Austin Location
Electric Avenue Bikes - Austin
4616 Triangle Ave #403, Austin, TX 78751, USA
Electric Avenue Bikes - Austin Reviews
⭐☆☆☆☆ Left My E-Bike in Worse Shape – $500 for NothingI brought my E-bike into this shop to fix a simple issue: the controller. The bike was fully functional besides that—everything else was working just fine. When I got it back, not only was the controller still messed up, but now the bike has more problems than when I dropped it off. Brakes were off, wiring was sloppy, and it felt like no real care was taken during the repair.Even worse? They charged me $500 for this mess, and offered no real explanation for the cost. No call during the process, no warning, and no accountability. When I brought up the issues, they brushed it off like it was my fault.This was a complete waste of money and trust. My bike is worse off now, and I’ll have to pay someone else to actually fix it. Do not bring your bike here if you care about quality or honesty.
Jun 17, 2025 · slade chapmanPurchased a bike from Audrey and Mark at Electric Avenue a few weeks ago. They are very knowledgeable, helpful and customer friendly. They helped us order the bike and had it ready much faster than expected. They helped with the Austin rebate process and also continue to provide customer service. My spouse is now working to purchase a bike too. It’s been a good experience and I would recommend using this company to purchase bikes.
Feb 25, 2025 · Shelley KarnI had a totally bewildering experience. I brought in two bikes, flagged two issues (a Bigcat function issue and a missing charger lead on the Pedego), and asked that the part be ordered since I couldn’t use the bike without it. I had already called ahead requesting to book the bikes in, but was 'reassured' that there was no need - just call the day before - of course when I did i had to wait 5 days....When the bikes were supposed to be ready, I was billed more than double the quote—with no prior notice. I also learned the charger wasn’t ordered because it required a full replacement. A week passed. No update. I called again. Still no update. A gentleman (after I called) finally cagot on to discuss the charger and request a deposit. I discovered during that call that the original Pedego charger wasn’t returned—it’s my belief they still have key components. Also, the Bigcat charger was stuffed in a plastic bag and hung from the Pedego’s handlebars, even though the Pedego has its own fitted storage bag—sloppy and careless.The 'gentleman' then defended the company, complained about wages and staffing, argued that “business is booming," and repeatedly interrupted me and misrepresented my concerns. He was rude and sarcastic. I’ve since found the charger part online for less than half the quoted price.Awful experience from a small business cornering a small market charging over $540 for what was effectively a tune up + a new tire. In short - I could have bought a new bike.
Jul 01, 2025 · Harry O'NeilI recently took my e-bike to electric avenue for a repair, and I have to say, the experience was extremely disappointing. After a week, they informed me that the controller needed to be replaced, which cost an additional $150. I agreed, but after another week, I called to follow up only to find out they hadn’t even ordered the part. Communication was terrible, and there seemed to be no coordination among the staff.Eventually, they ordered the part, but when they installed it, the bike started smoking. After spending around $600 and waiting two months, not only was the bike not fixed, but they also blamed me for the wiring issue. This entire process has been incredibly frustrating, and I would not recommend electric avenue to anyone looking for reliable service. Please avoid this shop if you value your time and money.
Jun 17, 2025 · Cristian IlikaMark took my service call on the phone helping me to decide if I needed to service my Rad Power ebike battery or simply buy a new one. He gave me 20 minutes of his time to explain the lithium components, how they work and the pros/cons of each option. Feels like he has a desire to be in service to the customer. It was appreciated.
Apr 29, 2025 · Aaron Jack
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