Greenway 500 Bike Shop

For cyclists across Indiana, particularly those in and around Muncie, the Greenway 500 Bike Shop stands as a beacon of expertise and exceptional service. This isn't just any bicycle store; it's a dedicated hub for all things cycling, known for its deep knowledge, friendly approach, and commitment to getting riders back on the road or trail with confidence. At the helm is Mike O’Neil, a seasoned bicycle specialist and owner, whose passion for bikes and trikes shines through in every interaction. With over 20 years of experience in repairing, building, and tuning bicycles, gained from working in various bike shops across the country before settling in Indiana, Mike brings a wealth of expertise directly to the local community. Whether you're a seasoned enthusiast looking for a high-performance recumbent trike, a casual rider needing a quick tune-up, or someone new to cycling seeking expert advice, Greenway 500 Bike Shop is a trusted local resource. They pride themselves on fostering a welcoming atmosphere where every customer, regardless of their experience level, feels comfortable and well-cared for. Their dedication to superior knowledge and service, combined with a commitment to keeping up with changing technology, makes them a standout choice for anyone in the Hoosier State looking to enhance their biking experience, ensuring that every ride is as enjoyable and safe as possible.

Greenway 500 Bike Shop is strategically located at 5551 E Co Rd 500 S, Muncie, IN 47302, USA. This accessible location makes it a convenient destination for residents not just in Muncie, but also from surrounding towns and communities throughout East Central Indiana. The shop's prime position adjacent to the local greenway is a distinct advantage, making it incredibly easy for customers to test ride new purchases or simply roll their bikes in for service directly from their ride. This direct access to the greenway provides an ideal real-world testing ground for bicycles and trikes. Finding the shop is straightforward, situated just outside of Muncie off US 35, making it easily reachable by car. The convenience of its location, combined with the dedicated expertise within, positions Greenway 500 Bike Shop as a central and indispensable resource for the Indiana cycling community. Ample space for parking ensures that transporting your bike to and from the shop is never a hassle, allowing for a smooth and stress-free visit. This accessibility means that whether you're planning a dedicated trip for a new purchase or stopping by for an urgent repair, Greenway 500 Bike Shop is always within reach for Indiana cyclists seeking quality service and products.

Greenway 500 Bike Shop offers a comprehensive array of services designed to meet the diverse needs of cyclists, from casual riders to dedicated enthusiasts. Owner Mike O'Neil, with over 20 years of experience, ensures that every service is delivered with superior knowledge and precision. Here's a detailed look at what they provide:

• Bicycle and Trike Sales: As highlighted by a satisfied customer who purchased a Catrike 559, Greenway 500 is a prime location for acquiring new bikes and trikes. They are proud to be a dealer for reputable brands such as Fuji, Kestrel, TerraTrike, and Breezer, offering a wide range of models including tandems and various types of recumbents, catering to diverse riding preferences and needs, from road cycling to leisurely greenway rides.
• Superior Service and Repairs: Mike's extensive experience, accumulated from working in various bike shops across the country, ensures top-tier repair and maintenance services. He emphasizes a "quick turn-around" for repairs, understanding the importance of getting customers back on their bikes promptly. This commitment to efficiency is a major benefit for active riders who rely on their bikes for recreation or transport.
• Comprehensive Tune-Ups: They offer various levels of tune-ups to suit different needs, ensuring your bike performs at its best and remains safe for every journey:
  • TOG Tune-up: This essential service includes adjusting derailleurs and brakes, on-bike wheel truing to ensure smooth rolling, chain lubrication, and a thorough safety inspection to keep your ride reliable and prevent common issues.
  • Basic Tune-up: Encompasses all TOG services, plus adjusting headsets, hubs, and bottom brackets for optimal bearing function, and full wheel truing for enhanced performance and longevity, addressing more fundamental aspects of your bike's mechanics.
  • Standard Tune-up: Builds on the Basic tune-up by adding ultrasonic drivetrain cleaning of the chain, crank, and cassette for a truly deep clean. This process removes grit and grime, ensuring smooth and efficient pedaling, extending the life of your drivetrain components.
  • The Works Tune-up: The most extensive service, including all Standard tune-up work, with hubs, headset, and bottom bracket repacked with fresh grease. This ensures ultimate performance, durability, and a like-new feel for your bicycle's critical components, ideal for avid cyclists or those preparing for long rides.
• Flat Tire Service: Recognizing the common inconvenience of a flat tire, Greenway 500 offers quick flat tire repairs. Customers can have their tire fixed efficiently, often while relaxing in the unique "Flat Tire Lounge," especially convenient for those who start their rides from the adjacent greenway. Labor rates are transparent, with different prices for wheels on or off the bicycle.
• Large Parts Inventory: To facilitate quick turnarounds and comprehensive repairs, the shop maintains a large inventory of parts. This ensures that common replacements and essential components are readily available, minimizing wait times for repairs and getting you back on the road faster.
• Specialized Service for Tandems and Recumbents: Given their inventory includes these specialized bicycles and trikes, they possess the unique expertise and tools necessary to service and maintain these distinct vehicles, a crucial offering for this niche market within the Indiana cycling community.
• E-bike Test Rides on the Greenway: For those curious about electric bikes, they offer free test rides on the adjacent Greenway, allowing customers to experience the benefits of electric assist in a practical and enjoyable setting, helping them make informed purchasing decisions.
• 1:1 Consultations & Fittings: They provide personalized consultations and fittings, especially helpful for customers who may be injured or have other abilities but still want to ride. This tailored approach ensures they find the perfect bike or trike solution for their individual needs and comfort, promoting inclusive cycling.
• Financing Available: To make high-quality bicycles and trikes more accessible, Greenway 500 Bike Shop offers financing options, allowing more individuals to invest in their cycling passion without immediate financial burden.

Greenway 500 Bike Shop stands out in the Indiana cycling landscape due to several key features and highlights that are consistently praised by their local clientele:

• Owner-Operated Expertise: The presence and direct involvement of owner Mike O’Neil, a seasoned "bicycle specialist," is a significant highlight. Customers consistently commend his "superior knowledge" and professionalism. His over 20 years of experience in repairing, building, and tuning bicycles, honed across various states before settling in Indiana, ensures a deep understanding of cycling mechanics and technology, providing unmatched confidence in their services and advice.
• Exceptional Customer Service and Friendliness: Reviews frequently emphasize Mike's friendly and approachable demeanor. Customers describe him as "great to work with" and an "awesome guy." This personable approach creates a comfortable and welcoming environment, ensuring that even those who might feel intimidated by traditional bike shops feel at ease and understood. One customer specifically noted that Mike's "knowledge and friendliness makes his business one of the best!" which truly sets them apart.
• Specialization in Trikes and Recumbents: While a full-service bike shop, Greenway 500 has a notable and valuable focus on trikes (like the Catrike 559) and recumbent bikes. This specialization caters to a niche but growing market of riders seeking these unique and often very comfortable cycling options, offering tailored expertise and a specific inventory that is hard to find elsewhere in the state.
• Strategic Location on the Greenway: Being located adjacent to a popular greenway is a major asset. This allows for convenient and immediate test rides of new bikes and e-bikes directly from the shop, providing a real-world riding experience before purchase. It also makes it incredibly easy for riders already on the trail to stop in for quick service, like flat tire repairs, without veering far off their route.
• The "Flat Tire Lounge": A unique and thoughtful amenity, the "Flat Tire Lounge" provides a comfortable space for customers to relax while minor repairs, such as a flat tire, are swiftly handled. This attention to customer comfort adds to the overall positive experience and showcases their dedication to practical, user-focused service.
• Commitment to Customer Loyalty: The sentiment from customers, such as "The next time I need a bike or trike, the Greenway 500 Bike Shop will be the only place I’ll go," speaks volumes about the trust and loyalty Mike and his team inspire. This is built on consistent, reliable, and friendly service that consistently exceeds expectations, turning first-time visitors into lifelong patrons.
• Large Parts Inventory and Quick Turnaround: Recognizing that time off the saddle is time wasted, the shop prioritizes maintaining a "large parts inventory" and offering "quick turn-around" times for repairs. This efficiency minimizes inconvenience for customers and ensures they can get back to riding as soon as possible, reducing downtime.
• Adaptability and Modern Technology: Mike's commitment to "keeping up with changing technology" means that even with decades of experience, the shop remains current with the latest advancements in bicycle and trike design and repair, including e-bikes, ensuring they can service modern equipment effectively and provide up-to-date advice.

To connect with Mike O'Neil and the team at Greenway 500 Bike Shop, here's their contact information. You can visit their welcoming location at: 5551 E Co Rd 500 S, Muncie, IN 47302, USA. For direct inquiries, appointments, or service questions, you can reach them by phone at (765) 744-3414. For mobile users or those calling from outside the immediate Muncie area, the full mobile number is +1 765-744-3414. They are typically open Tuesday through Friday from 10 am to 7 pm, and Saturday from 10 am to 4 pm. It's always a good idea to call ahead, especially if you have specific needs or are traveling a distance, though they also offer a "Catch as Catch Can" policy, inviting calls for non-standard hours if helpful, demonstrating their flexibility and customer-first approach to accommodate local cyclists.

For locals in Indiana, especially those within reach of Muncie, Greenway 500 Bike Shop is not just a convenient option; it's truly an ideal and highly recommended place for all cycling needs. The bedrock of its suitability lies in Mike O’Neil’s unparalleled personal touch and expertise. Customers consistently rave about his friendly, knowledgeable, and professional approach, contrasting positively with experiences they might have had elsewhere. This welcoming environment, where "knowledge and friendliness makes his business one of the best," fosters trust and encourages long-term relationships with the shop. Whether you're considering your very first trike, like the happy customer who bought a Catrike 559, or you're a seasoned rider requiring intricate repairs or a comprehensive tune-up, Mike's dedication to "superior service" and "quick turn-around" ensures your needs are met efficiently and effectively. His specialization in trikes and recumbents, combined with a broad range of services for all types of bicycles, makes it a versatile and reliable choice for the diverse Indiana cycling community. Furthermore, the shop's location adjacent to the Greenway is an undeniable advantage for test rides and immediate service needs, seamlessly integrating with local cycling routes and promoting outdoor activity. In essence, Greenway 500 Bike Shop offers more than just products and repairs; it provides a valuable community resource built on passion, expertise, and genuine customer care, making it the only place many Hoosier cyclists will ever need for their biking adventures and maintaining their beloved rides.

Greenway 500 Bike Shop

5551 E Co Rd 500 S, Muncie, IN 47302, USA